• American Home Protect

American Home Protect

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Overview

American Home Protect has a rating of 4.3 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service, and previous claims. American Home Protect ranks 8th among Real Estate sites.

Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
How would you rate American Home Protect?
Top Positive Review

“For unforeseen circumstances”

Agnis B.
5/1/24

When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service. These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it. So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.

Top Critical Review

“The service in general has been really good so far,...”

Charlotte J.
7/7/23

The service in general has been really good so far, however, the reason I put a 1 star is because of the timeframe I will receive my reimbursement check even though it's an estimate.

Reviews (578)

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Reviews that mention popular keywords

customer service (76)
Thumbnail of user taring1
Mexico
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Get more techs available in the area, and call back to follow up on pending claims

Reason I chose this business:

Recived an ofer from American Home Protect

Thumbnail of user robertc6959
Mexico
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Great attention and service, you helped me a lot with my previous claim.

Reason I chose this business:

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Thumbnail of user heathery217
Mexico
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

I like your services but you should have a faster respond for claims

Reason I chose this business:

I found you online with the best price

Thumbnail of user armandoa110
Mexico
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Great experience with the company. Keep doing your good job.

Reason I chose this business:

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Thumbnail of user samantham1460
Mexico
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Great attention and service, I'm very satisfied with the company!

Reason I chose this business:

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Thumbnail of user stevenb2875
Mexico
1 review
0 helpful votes
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January 20th, 2023
Verified purchase
Reason I chose this business:

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Thumbnail of user keiths1136
Mexico
1 review
0 helpful votes
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December 6th, 2022
Verified purchase
Reason I chose this business:

Phone call.

Thumbnail of user anthonyt1128
Mexico
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

I like your service but you guys need to get more techs available in the areas

Reason I chose this business:

I was referred by a friend of mine

Thumbnail of user ruwanir1
Mexico
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

I filed a claim 2 times and they were resolved very nicely.

Thumbnail of user ameliaj96
Mexico
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

I had a good experience with the previous claim in 2021.

Thumbnail of user jeannak8
Mexico
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Not happy with the amount of time it takes to receive service.

Thumbnail of user hermanw70
Mexico
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Great attention and service. Thank you for helping me with all my claims.

Reason I chose this business:

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Thumbnail of user angeliquet28
Mexico
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

I have received a good treatment from the company, I´m very happy.

Reason I chose this business:

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Thumbnail of user ericae214
Mexico
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Every time I have an issue with my claim there is no coverage.

Reason I chose this business:

It was transferred when we bought the home.

Thumbnail of user ryana576
Mexico
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

So far I have received good customer service and great response with my claims.

Thumbnail of user billym466
Mexico
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase
Reason I chose this business:

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Thumbnail of user barbarab3634
Mexico
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I have submitted claims and the company helped me with my issues.

Thumbnail of user marthaj814
Mexico
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Great service, however, no one called me when I filed the claim.

Reason I chose this business:

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Thumbnail of user tatianab77
Mexico
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Great service however you will need to improve your follow ups.

Reason I chose this business:

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Thumbnail of user wendyc1072
Mexico
1 review
0 helpful votes
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December 9th, 2022
Verified purchase
Reason I chose this business:

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Thumbnail of user susans5241
Mexico
1 review
0 helpful votes
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November 1st, 2022
Verified purchase
Reason I chose this business:

Service was transferred when they bought her home.

Thumbnail of user williew349
Mexico
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

So far good except for small issues with reimbursement check.

Reason I chose this business:

Coverage and customer service.

Thumbnail of user shalakir
Mexico
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Customer service rep was very informative and I truly appreciate it.

Reason I chose this business:

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Thumbnail of user kimberlyh2087
Mexico
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Great customer service attention and so far you helped me with my claim issues.

Reason I chose this business:

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Thumbnail of user glendad133
Mexico
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

The company is very flexible and I really enjoy doing business with you.

Reason I chose this business:

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From the business

Company Representative

Thumbnail of user nikitat35
Nakida T.

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