• American Home Protect

American Home Protect

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Overview

American Home Protect has a rating of 4.3 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service, and previous claims. American Home Protect ranks 8th among Real Estate sites.

Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
How would you rate American Home Protect?
Top Positive Review

“For unforeseen circumstances”

Agnis B.
5/1/24

When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service. These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it. So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.

Top Critical Review

“The service in general has been really good so far,...”

Charlotte J.
7/7/23

The service in general has been really good so far, however, the reason I put a 1 star is because of the timeframe I will receive my reimbursement check even though it's an estimate.

Reviews (578)

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Reviews that mention popular keywords

customer service (76)
Thumbnail of user barbarab3634
Mexico
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I have submitted claims and the company helped me with my issues.

Thumbnail of user hermanw70
Mexico
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Great attention and service. Thank you for helping me with all my claims.

Reason I chose this business:

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Thumbnail of user yvioles
Mexico
1 review
0 helpful votes
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June 6th, 2023
Verified purchase
Reason I chose this business:

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Thumbnail of user jacquelineh881
Mexico
1 review
0 helpful votes
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October 25th, 2022
Verified purchase
• Updated review
Reason I chose this business:

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Get more techs available
August 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Low cost and good services

Thumbnail of user candaceh258
Mexico
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I have had a good experience with the company. Thank you.

Reason I chose this business:

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Thumbnail of user angeliquet28
Mexico
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

I have received a good treatment from the company, I´m very happy.

Reason I chose this business:

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Thumbnail of user wendyc1072
Mexico
1 review
0 helpful votes
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December 9th, 2022
Verified purchase
Reason I chose this business:

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Thumbnail of user kimberlyt1170
Mexico
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

Not happy with the service because I have to look for my own vendor.

Reason I chose this business:

Recommendation

Thumbnail of user perrys182
Mexico
1 review
0 helpful votes
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February 14th, 2023
Verified purchase
Reason I chose this business:

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Thumbnail of user keiths1136
Mexico
1 review
0 helpful votes
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December 6th, 2022
Verified purchase
Reason I chose this business:

Phone call.

Thumbnail of user susans5241
Mexico
1 review
0 helpful votes
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November 1st, 2022
Verified purchase
Reason I chose this business:

Service was transferred when they bought her home.

Thumbnail of user vernah29
Mexico
1 review
0 helpful votes
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September 19th, 2022
Verified purchase
• Updated review

So far the experience with has been positive for both customer service and claims.

The client said the services have been good
June 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

She had a previous policy is jersey, and we were the first ones to contact.

Thumbnail of user marthaj814
Mexico
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Great service, however, no one called me when I filed the claim.

Reason I chose this business:

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Thumbnail of user susans5252
Mexico
1 review
0 helpful votes
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November 4th, 2022
Verified purchase
Reason I chose this business:

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Thumbnail of user anthonyt1128
Mexico
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

I like your service but you guys need to get more techs available in the areas

Reason I chose this business:

I was referred by a friend of mine

Thumbnail of user ruwanir1
Mexico
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

I filed a claim 2 times and they were resolved very nicely.

Thumbnail of user rhettv1
Mexico
1 review
0 helpful votes
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June 15th, 2023
Verified purchase
Reason I chose this business:

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Thumbnail of user hazbijem1
Mexico
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Great attention and service. You have been very helpful.

Reason I chose this business:

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Thumbnail of user makennaa4
Mexico
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

All good however you need to improve the length of resolution for a claim.

Reason I chose this business:

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Thumbnail of user tyronej69
Mexico
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Good services so far but too bad you don't do any replacements.

Reason I chose this business:

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Thumbnail of user bertham80
Mexico
2 reviews
0 helpful votes
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November 10th, 2022
Verified purchase
Reason I chose this business:

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Thumbnail of user cenciaj
Mexico
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

I haven't had any problems with the company, they have been very helpful.

Reason I chose this business:

It was in the mortgage.

Thumbnail of user davida4007
Mexico
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Overall happy with the service but it's taking too long to find a technician.

Reason I chose this business:

The previous owner transferred services.

Thumbnail of user bryantb98
Mexico
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Great attention and service.Thank you American Home Protect!

Reason I chose this business:

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Thumbnail of user benjaminf318
Mexico
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

I received good treatment from the company, and all my issues had been solved.

Reason I chose this business:

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From the business

Company Representative

Thumbnail of user nikitat35
Nakida T.

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