American Home Protect has a rating of 4.3 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service, and previous claims. American Home Protect ranks 8th among Real Estate sites.
When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service. These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it. So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.
The service in general has been really good so far, however, the reason I put a 1 star is because of the timeframe I will receive my reimbursement check even though it's an estimate.
It's been good, they've been able to get people out to my area for repairs; I wish I didn't have to pay out of pocket first but I was reimbursed.
To save money for unexpected events.
So far I have received good treatment, every time I sent the invoices I received my reimbursement back.
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I FEEL THE SERVICES IS GREAT BUT IT WOULD BE GOOD TO ISSUE A REIMBURSEMENT WITHOUT WAITING TO PAY UPFRONT
I RECEIVED A LETTER FROM AHP
Service is excellent, but I live in a rural area and it's hard for you to find help for me.
Realtor gave me a list to look over, and I chose this due to you being in Texas, close to Arkansas.
The service has been great but It would be even better to have a faster resolution on the claims
I received an offer from AHP
Thank you for handling my claim. It took you a while but I'm glad it's finally taken care of.
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I have only had to file one claim, and it was good. I got a refund on my ac.
The sales rep did a great job of convincing me
Happy with the service response time, however, I would like to find a tech close to my area.
Great customer service and attention from the company, you helped me with my Stove back in the day.
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I like the service but it will be great to have more agents available to file a claim
My husband renewed the policy with AHP
Never dealt with a home warranty with as many call backs and warranties that have 24 hour service
The first time I filed a claim for my AC Unit I was able to get a technician right away. AHP is a great company
I found AHP as my first option for my home warranty
I like the service but it will be great to have better communication about the claim status
I received an offer from AHP
The service over the phone is good but when I need a technician...that needs to be improved.
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It's been good, I have gotten reimbursement for some issues I had my own preferred technician fix.
To save money on repairs.
I sold my home however I will transfer the service to someone else because it is good.
Forgot to ask.
Excellent customer service, thank you so much for answering all my questions!
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Good attention and service but the process itself for a claim resolution takes a long time.
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You need to improve your coverage, most of the time I paid out of my pocket.
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I had a claim a long time ago and you handle it pretty well, I´m satisfied.
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So far so good! I now have 18 months of coverage without having to make payments.
You never know what can happen. I wish I had signed up earlier before I had to replace my AC unit but now, I'm covered just in case.
It's been very easy, every time there's an issue, they reach out to me on time.
It's a good coverage plan.
Great attention and service, you had helped me with all my previous claims. Thank you.
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AHP is a good company but it will be great to have a faster resolution of claims
I took AHP as my first option
So far all good however I wasn't too satisfied with the claim I filed a while ago.
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