On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Americantall Reviews Summary
The company's reputation appears to be significantly marred by negative customer experiences, particularly regarding its customer service and return policies. Customers frequently express frustration over the lack of direct support channels, such as phone or chat options, which complicates issue resolution. Additionally, there are concerns about the handling of refunds, with many reporting dissatisfaction when store credit was issued instead of cash refunds as promised. While the product range may appeal to some, the overall sentiment suggests that potential customers should be wary of the company's customer service approach and return practices.
This summary is generated by AI, based on text from customer reviews
Dishonest, lying, cheating, and ZERO customer service. If you have an issue, you're hosed. I ordered pants from American Tall, but they didn't fit well. I returned them promptly to get a refund, which their website promises. They claimed I would get a refund, but they only gave me store credit. Then they refused to correct their mistake. There is no customer service phone line or even a chat. You can send an email and they may respond eventually. Pathetic. Save yourself a headache and buy somewhere else.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members