AmeriSave

Working with AmeriSave was a very good experience. The instructions were clear, I would use them again, The experience was professional and thorough and the representative, Cody, was quite knowledgeable and went through multiple options. Everything was online and the closing was easy and the rate was definitely one of the lowest. Glad to have worked with them. (Louisiana)

Tried to refi our tomnhome with a 800 plus credit score and no debt. 30 days we waited only to find out no deal. Do not believe Corey Lynch or Anthony Painter! They are not good or knowledgeable lenders. Too many unanswered promises! There are many mortgage companies who do better!

If you want to waste your time deal with amerisave. Attempted to refinance here in Vegas. The loan officer asked me to send them documentation which I sent, then he asked me to send it again, and again, and again. What a complete waste of my time. I would not recommend amerisave to anyone.

Applied for a refinance loan. Spoke with Connor sent in all that was asked Switched my home owners insurance to say Amerisave. Got a little nervous About the whole thing because other mortgage lenders stated that 1.87 percent loan didn't exist. Called Connor and it got a little heated but thought it was worked out by the end of conversation. He then went to his supervisor Zach and Zach cancelled my loan. I put alot of time and effort in only to be cancelled because of a misunderstanding. Emailed Zach but he wouldn't respond. Don't question their honesty or you'll be cancelled

Amerisave promised us a rate of 2.5% APR on a 20 year. We paid the $500 Application fee and was told that would lock the rate. However, FIVE days later, Amerisave wouldn't return our phone calls or provide us with proof of our rate lock in writing. Given this lack of professionalism, we took our business elsewhere.

This company is the worst company I have ever dealt with. I have been trying to refi a piece of rental property for over 90 days and finally I gave up and withdrew my application when they requested info I had submitted months prior. They have been telling me for months that I am in the final stages but the loan never closes. I have 800+ credit scores, I own a very successful manufacturing business since 2002, and have plenty of assets. I recently refinanced my own home in 45 days without an appraisal. This company is one to avoid.

My experience with AmeriSave has been very positive thus far. Zachary Firquin, Processor, has been extremely helpful in that he not only sends me updates via email, but has also called me to explain the status of my refi as we go along. He handles everything very professionally and I have been kept informed of where we are. They completed everything in a timely manner!

They look like the make the loan process simple during the online application. They request all of the information and approve you with a locking rate. Right at the end, when you call the loan originator, they change the required information and then deny the loan on false requirements. They wasted all the time requiring information after stating that we were approved. DO NOT USE THEM!

I was contacted by AmeriSave (Loan Officer - Adil Ashraf) and given some estimates of costs associated for refinancing my primary residence which was mortgage. He was very pushy and he asked for my card number to put on file so he could continue with the process; immediately after he got card my card information, he charged my card a $450. Immediately, I called him to cancel the whole thing, he did not answered the phone. When he did not answer my calls; I emailed him to cancel the process, he did not reply to my email either. So, just like that they took a $450 from me (I wish there was an option to give a ZERO rating)... they are very dishonest and misleading, stay away from AmeriSave.

We worked with guys out of the GA office for a home near Charlotte NC. This was the most unprofessional, uninformative, unknowledgeable, and ill-mannered group of people I have ever dealt with. They get you started on the process and then NO communication, NO return phone calls. They would however email but never really answer any questions. I essentially had to do their job for them and educate them in the process. Needless to say, after 6 weeks of my life wasted, I rescinded my application for the lack of competence and professionalism. I even left numerous messages for managers and even the assistant to the VP with no return call. I am attempting now to find out how to reach the owner. Buyers BEWARE and DO NOT use this company!

Extremely unprofessional company. I was working with them for over 30 days and had to walk away with 13 days left to close. Bryan Barlage is incapable of checking his emails and communicating. He would ask me for documents and I would send them within a few hours. Then he would call me a week later asking for the same docs. He did this several times and eventually cancelled my loan with 13 days left to close and refused to reimburse the $500 interest lock in fee. He also is invoicing me for the appraisal but refused to send that appraisal to me or my new lender. Thankfully I was able to work with and get approved with my new lender with the same exact documents I sent Amerisave, and they did not give me any trouble. This company is a scam so think twice before working with them. Do not waste your time and money like I did.

The brightest part of the experience was speaking with Margarite Davidson. As the loan originator she is easy going and awesome and will make you think the rest of the experience will be the same. They asked for each documents at least a dozen times, not an exaggeration, to the point where I think its legal to file for harassment. Communication is very limited. They tell you certain documents are okay, then tell you days and even weeks later that you cannot use that document, they harass any gift donors you have so that they never want to donate to anything ever again. They don't use any deductive reasoning skills; everything has to be in savage terms. They delayed my closing several times forcing me to waste continuous days off. I had to reschedule movers and installation techs 3 times, costing me money and time. I had to increase my blood pressure medication. And I think im an alcoholic now. It made homeownership feel less special.

AmeriSave's Tim Apenbrink has been GREAT! He has been patient with me and enjoyable to work with. He has shown a real understanding of the refinancing process and explaining the interest rates, APR, etc in easy way for me to understand. He has been readily available every time I've emailed him or called him with questions. He has willingly helped walk me thru the process on the computer each time. I had such confidence in him. He made me feel like I was in good hands and I could be at peace. This has been especially important since I have not been well and have been struggling with severe anxiety. I felt well taken care of thus far. Thanks Tim!

I started to refinance in August 2020. I submitted all requested documentation was dragged on for three months. I complained and requested for managers and supervisors. So within 3 days of submitting a complaint to the BBB I received a letter of denial... interesting it gets better I am simply told that my deposits are refunded and goodbye that they cannot determine that I qualify for the refinance. I went with them because they taunted a 2.6% but went back to the company I always use and guess what I am refinancing! Amerisave lies and gives the run-around and I would never recommend them. I also had a mortgage with them in November 2019 and paid off in May of 2020.

I was so disappointed with the process, five months of doing this and that only to get denied. My situation was the same when I started the process with the pre-approval, such a waste of time and energy. The appraiser was a nice man and the loan officer was personable. It was a very bad experience.

Getting ahold of anyone at this company can take dozens of calls and emails. Their customer support line just hangs up on you. I've been trying to make my first payment and been on the phone for over 4 hours now! They just hang up on you.

I've sent many emails and made many phone calls. You get no help from them and there is a penalty for making a late payment.

Also, they tacked on an extra $500 onto the mortgage contract without ever telling me. They gave me the numbers before hand and it didnt have that. They even gave me a pdf of the loan before hand to read, and it didnt have that. Then they didnt answer the phone during the signing. I should have walked away right then.

Horrible, rat of a company.

I inquired about the interest rates. I was contemplating refinancing. Two weeks after my inquiry, I received a copy of my credit report in the mail. The credit report reflected that I was the applicant for a loan! I was furious. The lady (C. D.) had no right to retrieve a copy of my credit report without informing me! I will NEVER contact AmeriSave!

A decision you won't regret more like a decision you will regret. Just a week ago I had to cancel my agreement with Amerisave because of how utterly crappy it was. The agent I worked with was a bloke named Kyle. Within a week he started not to respond to my emails and not answer my calls. He just straight up abandoned me. What kind of service is that? If you want to find a good mortgage company, Amerisave shouldn't be on your list. 1 star.

I was undecided about refinancing my home until I made a call to AmericaSave. I was able to complete an application and got a quote for much lower rate the same day. The process was quick and without hassle. My loan officer was very knowledgeable and accessible. All of my questions were answered in a timely manner. If, I didn't understand he helped me. He walked me through the entire process. We closed in a timely manner. I highly recommend Brittlynn Holmes of AmericaSave Britt you ROCK.

Very fast responses and truthful answers. The literally look for the best option for the customer. The website is easy to use and user friendly. I love that you see quickly see the exact status of all the different steps of the process.

The process from AmeriSave has been wonderful and no stress at all. My processor Scott was on top of my file and when they needed a document or had a question for me I would respond back immediately, AmeriSave is a wonderful company and I look forward to doing business again with them in the future!

I can't even begin to express how happy I am with Kristina and Lindsay! Kristina (AGAIN) has been absolutely amazing! She is the sole reason I'm a returning customer! Lindsay was the perfect side kick for her! They both worked very hard (above and beyond) to help this loan go through! I'm very very very happy!

Both Kristina and Lindsay derseve HUGE kudos for everything they did!

They are what makes Amerisave great!

I have currently given them document after document after document. Its been a month and every other day they ask me for another document to drag out the process. I've given them an additional 17 documents so far on stuff banks have never asked me for. If they keep this up they're going to get a document of my $#*!!

Do not get near this company! Horriable!