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AmForward

How would you rate AmForward?
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GB
1 review
3 helpful votes
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Outstanding
July 27, 2018

For the past 15 months I have been using Amforward to ship my goods to me from the USA, and during that time the service has been first class and professional.

On the rare occasion I have needed to contact them for assistance on matters relating to my packages, (none that were in any way to do with Amforward) they have gone out of their way to accomodate my requirements and in an extremely expeditious and comprehensive manner.

I can't think of any way in which the service could be bettered, and I will continue to employ their services going forward.

Date of experience: July 27, 2018
Utah
1 review
3 helpful votes
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The BESTEST and most responsible shipping company I have used. I always get my packages safely and timely. They always double tape all the packages to make sure items are safely packed. They are always willing to help! A+++++++

Date of experience: October 1, 2019
Oregon
2 reviews
11 helpful votes
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Worst service ever
June 2, 2016

It was big mistake to start work with Amforward Company:
1. Prices. Very expensive in comparison with Polarexpress or Shipmatica or Reship.
2. Scammers. Currently trying to steal my purchases. They just put on hold my account without any explanations.
3. I'm trying to contact with AmForward during 3 days, but they don't answer me. They use Ignore as the way to solve all problems and steal purchases.

Highly not recommended especially for Russians!

Dear Kenny, may be you will reply me here?

Iliya Yarovoy

Date of experience: June 2, 2016
Kenny E. AmForward Rep
over a year old

This negative review was left as a revenge by disgruntled customer whose account has been temporarily suspended while being investigated for possible fraudulent misuse of AmForward.com services. There has been no theft of purchases.

Japan
1 review
1 helpful vote
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Courteous and informative staff who offer prompt replies. Good shipping rates to Japan. Flexible payment options. Most importantly, a reliable and trustworthy package forwarder. Very satisfied.

Date of experience: May 24, 2017
Canada
1 review
4 helpful votes
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Attentive
May 24, 2018

Love the idea of this service and they offer proactive customer service. Double check their shipping rates before you receive a parcel! Disclosure: This review was paid for by the vendor.

Date of experience: May 24, 2018
Philippines
2 reviews
5 helpful votes
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Mixed feelings
May 27, 2017

This company provides only amazonpay or paypal for sending payments to them!

They charge the customer for fees they have to pay to amazonpay or paypal! In my opiniion thats unfair!
After complaining to amazonpay amforward refunded the paypal fees.

Overall experience:

Positiv: fast shipping, good consolidation an packibg of the parcel, easy to talk with

Negative: charges customer paypal/amazonpay fees what the business has to shoulder, a bit on the higher side with 8$ per parcel

Date of experience: May 27, 2017
Kenny E. AmForward Rep
over a year old

The PayPal and Amazon Pay payment processing systems both offer credit card, debit card and other payment option. We use only those two systems to accept payments because they are reputable and secure. But we also accept non-credit card payments by check, ACH, wire or bank transfer. Our Pay-per-use plan processing fee is $7.95. We have two other service plans that have a cost of $3.95 and $2.25 to process a package.

Slovenia
1 review
0 helpful votes
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Great service! These guys are professional, responsive and accommodating. Together with a very reasonable pricing, its a no brainer: would certainly recommend!

Zoran

Date of experience: December 17, 2020
France
1 review
0 helpful votes
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Excellent
January 14, 2022

Still the best. Fast, efficient, great value and everything "just works". I've used other reshippers before, but never again.

Date of experience: January 13, 2022
Kenny E. AmForward Rep
over a year old

Toby, your positive feedback is greatly appreciated.

Overview

AmForward has a rating of 4.4 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. AmForward ranks 24th among Mail Forwarding sites.

service
3
value
3
shipping
3
returns
1
quality
3