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Stackry has a rating of 4.4 stars from 19,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options, and easy process. Stackry ranks 1st among Mail Forwarding sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
I use for to be able to receive goodies from my favourite author who doesn't post directly to England. Stackry are good at keeping me updated on all aspects of my parcel. They let me know when it has arrived at the locker, along with if it needs repacking or not. They are honest. Have received a few items this way and highly recommend
Stackry is a well known organisation among the UK comic book scene for how affordable it can make shipping multiple comics from the US to the UK in comparison to using other postal methods. With their consolidation options and the care they take in packing your order I can see why they came as highly recommended as they did. On this first package alone I have saved over $110 in shipping costs and received my package in under 2 weeks. What an absolutely brilliant service, thank you very much!
Well done folks, All explanations are detailed enough, so you find your way around! - will definately recommend. One"small" issue: might be useful to let the user know when checking out with paypal that the "paypal" listed shipping adress does not need to match the actual "stackry selected" shipping adress as this (stackry) will be used.
Stackry's Customer Service is second to none. The support I received was incredible, as I had difficulty in a particular area of the shipping process, as this was my first time using the service, and Customer Service supported me via phone/email on a daily basis, until I understood the final process. At no time did I feel like I was not being supported by Stackry Customer Service. I Highly Recommend Stackry, and in particular I want to Thank the professionalism and patience of Veronica. Most Appreciated.
Thank you Frank for leaving us such a nice review about Veronica! We appreciate your time and feedback. ❤️
Stackry is a well known organisation among the UK comic book scene for how affordable it can make shipping multiple comics from the US to the UK in comparison to using other postal methods. With their consolidation options and the care they take in packing your order I can see why they came as highly recommended as they did. On this first package alone I have saved over $110 in shipping costs and received my package in under 2 weeks. What an absolutely brilliant service, thank you very much!
Always 5 stars! They listen to my problems and they solve issues really fast! Including IT bugs! You da best!
Thank you always for your awesome client service! Chuck is the best and one of the reasons I keep coming back to Stackry =)
I love the webpage and User eXperince, all the options I get (which I don't get with other companies), no subscription fees. Everything about stackry is superior. Some people say it's too expensive, but to be honest, the other service ia have tried have also been expensive, and stackry is hands down the best. I can trust stackry with my packages, nothing ever goes missing and I get free storage for 45 days, until I consolidate. What else can I ask for? Speedy processing? Done! On time shipping and delivery? Done! Definitely my preferred option. I totally recommend it.
You service is always the best! Thank you! Special thanks to Chuk Woods =) DA BEST!
Chris (aka Chuck) is the best! Thank you for great client service =)
Great Service! Chris (aka Chuck) is the best! =)
Great service as usual. Thanks Chuck!
I appreciate the service you provide and Chuck is hands down the BEST! All in all it's just a bit expensive. But I feel secure and supported thanks to Chuck's excellent client service, that I wouldn't want to risk trying another service provider.
After my around 240 positive reviews on truspilot and here I don't know what else to say, I just love you guys, you are doing such a fabulous job, speedy, friendly, professional, you rock. Greetings from England, Marcel
Running out of praise. Has been always perfect, from customer service to shipping prices. Professional, fast and friendly. What more can one ask for. That's why i have shipped over 200 parcels with you guys. Keep up the good work.
Nearly 200 parcels shipped and extremely happy with your excellent service, speed and pricing. I recently read some reviews and also had a look at the not so good ones, but clearly those were from people who don't understand international shipping, the value of repackaging that you offer, volume weight for air freight and so on. Keep up the good work and thank you. I think you are hands down the best parcel forwarding service in the US.
Speedy and outstanding forwarding service. I am a big fan after 200 parcels! Keep up the great work!
Lightning fast forwarding service. Competent staff, professional, friendly and very competitive shipping prices. Thank you team Stackry
Best parcel forwarding service. Happy customer since years and forwarded nearly 200 parcels so far. Thank you team Stackry. Keep up the good work.
Best forwarding service. Professional, fast and reliable. And super friendly customer service.
Top forwarding company. 193 parcels shipped and still entirely happy with each and every one of them.
Stackry is an absolutely amazing forwarding service. Best in class. Only positive experiences for 3 years. 180 parcels forwarded. Thank you.
Superior parcel forwarding service. Great customer service, professional staff, now even upgraded website for ease of use, very speedy and competitive shipping prices due to economy of scale
Superior parcel forwarding service. My 158th parcel and still happy every single time! Speedy, friendly, competent and awesome shipping prices
Dear Stackry team, I am a huge fan. I guess you know that already from my over 150 raving reviews:-). You cannot imagine how stackry changed my life as a collector. I think you are doing an amazing job. In the rare incidents when I had to use customer service it was superior. Fast, friendly and very competent. Keep up the good work. I have never claimed any acquisitions, but in the collector facebook groups in Germany and Switzerland I have dozens of referrals who trust in Stackry now.
I am really very impressed with your service. Soon 150 parcels sent and time and time again you perform perfectly well. Great customer service in the few cases when I needed it, very competitive shipping prices, no mixing up of parcels when there are several sent at the same time. Super fast service. Thank you team Stackry.
Best parcel forwarding service! Professional, friendly, competent, balzing fast with great shipping prices! Thank you!
Could not be happier wìth Stackry. Besides eing the best forwarding service (i have sent around 130 parcels) being fast, reliable with very competitive shipping offers they are also very friendly and professional when you need customer service.
Best parcel forwarding service. Fast, professional, reliable and very competitive shipping options to different countries. I love it!
Best parcel forwarding service. It opens up new horizons of shopping in the US. Fast, reliable and friendly and all for very competitive shipping prices. And once you ship the parcel to yourself in Europe Stackry's service doesn't end there. Out of my 125 parcel I forwarded with Stackry I had two issues with the shipper. Both times Veronica from Stackry went out of her way to ensure the problem was solved and that only because she reacted so quickly and followed through. Thank you very much I am exceptionally pleased!
Best parcel forwarding service. It opens up new horizons of shopping in the US. Fast, reliable and friendly and all for a very competitive shipping prices. And no, I am not paid by Stackry I am just a very happy customer who just sent his 125th parcel to himself:-)
Awesome forwarding service. Best in class. Balzing fast, top service, I am very happy with them for more than a year and over 120 parcels. Thank you team Stackry!
Best parcel forwarding service available. Amazing shipping rates, first class service. I have sent over 120 parcels to Switzerland and England from the US and I am extremely happy with stackry.
Super fast and reliable package forwarding service. Exceptionally friendly and helpful customer service. Best in class. Thank you team Stackry
I am absolutely appalled by the fact that I'm being charged an additional $5.00 due to someone else's incompetence. This practice is not only unfair but reeks of a blatant money-grabbing scheme. It's utterly unacceptable that I'm penalized for the sender's lack of attention to detail. This is now the second time I've been unjustly slapped with this fee for others' mistakes. This kind of treatment is infuriating and I demand immediate rectification.
Hello Bennett. Thank you for your feedback. We are very sorry you feel the address correction fee is not fair. We understand your position and truly value your comments. Stackry receives thousands of packages each day and the team work very hard to enter in the incoming packages expeditiously. When a package arrives without the complete address, it takes extra time for Stackry to determine the owner of the package. You may view more about this charge here: https://www.stackry.com/en/pricing.
I understand in this scenario the incomplete address was not caused by your negligence, so we have issued a refund. In the future, please contact customer service and they will remove this charge for you. You may reach customer service by phone, live chat or email us at support@stackry.com. Thank you and have a great day ahead!
It's the first time I've used Stackry, and did have a few reservations, however totally unfounded and my item arrived from them in 7 days, perfect, would definitely use them again and recommend anyone wanting items from USA to use their services
Products used:
Address in USA, and shipping from USA to UK
Thank you Gordon for your review! We appreciate your time and feedback. ❤️
Worked out for me, although I just ordered a pair of sneakers paid like 60 bucks shipping for the FedEx and then when it arrived at my door I had to pay another $25.
That's what it takes to get what I wanted though.
Tracking was all good
Package took about 3 weeks to arrive
Didn't have any problem using the website and got all the emails for updates about my purchase
Products used:
Sneakers
The shipper forgot to include the unit number, Stackry support tracked it down fast and was a great help. Salient reminder to double-check they have included all your information to avoid any stress. Thanks!
First time using. I had put-off tackling this shipping as I thought it would be difficult... Was so much easier than I anticipated!
Of course, haven't seen the process through to the end yet, but fingers crossed the parcel arrives without fuss or error... All I can say at this stage is, so far, so good.
First time user, shipping a high value product from US to Australia. Looked at reviews, and Stackry seemed to have the highest scores. Everything worked perfectly, thanks.
I hesitate between a 3/4/5 rating as I found the process rather long winded.
However your Customer Service, Amanda Khoury was patient and helped clarify the discrepancies that I had with this package and shipping.
Thank you.
A little confusing, it has taken me a week to figure out what the next steps were in order to complete the transaction.
Love this, easy to use. Would love if prices could also be shown in selected countries currency
All instructions are clear, many options to choose from at great prices. I wish there was a stackry for the U.K!
I consolidated my packages easily. There was a problem with an item but Stackry soon helped me to resolve the issue. Finalising and shipping was very easy to do.
I'm really surprised how smooth this process went! Got the photo, gave the info, paid for shipping and boom on my door set in the same week! 10/10 recommend ( yeah shipping cost are a thing, you just have to deal with that)
The internet spoke highly of this service!
Tou guys had good reviews on multiple sites.
Good except was no info or warnings about postage costs for restricted items being so high. Even asked support and they did not say anything... Needs to be more upfront on costs
Hi Anne, We are very sorry you ran into an issue using our services. We do appreciate your feedback. I understand your frustration. I took a look at your account history and see the shipment was more expensive because it contained essential oils which are flammable. These are classified as a dangerous good. Due to international regulations, shipping essential oils and other flammable items requires Stackry to use a certain box size and it limits the economy carriers offered. If using us in the future, please don't hesitate to send us a product link, so we can help determine if an item will be considered Hazmat. We are available at support@stackry.com, or live chat. You may also read more about common Hazmat products here: https://www.stackry.com/en/hazmat. If you wish to discuss further, please email us at support@stackry.com attention to "Veronica". Thank you and have a great day ahead!
The tours are very annoying. Always popping up, slows it down and makes you click on things you didn't mean to.
Very clear workflow. It took only minutes to order on Amazon and ship to my US Adress. Thank you!
Find it on Google
Price and reviews
Truely saving a lot on shipping - most shipping forwarders claim to save you money but don't really with all the additional costs. Easy to use, can show me prices in my own currency
Service and communications are both awesome. Options for consolidation are also very good. Unfortunately shipping prices are insane. I know that this is the fault of the shipping providers but overseas shipping from the USA has increased over 400% since 2021...and for no good reason. Would I recommend Stackry? Yes. Would I recommend buying from the US at all: definitely not unless it's the only option available.
Just finished paying for my first shipment. The experience was very smooth and I saved a ton of money. Looking forward to receiving my package.
My case took longer time than expected but the staff I dealt with are really great and very helpful and did there best
Hi,
This is my first shipment, so far, everything has been great... easy to understand and step by step instructions through the storage and shipping process. Lets hope my Parcel arrives intact and with no issues. Thanks
On my iPhone message alerts that appear at the bottom are overlapped with the customer service blue banner so you can't read what it says.
Hi Pablo. Thank you for your review. I am sorry to hear that you ran into an issue using our website. We would like to investigate the issue further. Please email us at support@stackry.com Attention to Veronica. Thank you, and I hope you have a nice day ahead.
Process is simple the understand, more affordable than individually shipping from each retailer, and delivery was pretty quick. Will use again.
Shipping from US to UK is expensive and items I wanted were only available in the US.
Gain trust and grow your business with customer reviews.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Thank you for your review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead. 😊