Items came on time quality was good... one item was to big but it's not worth complaining
Boots look great but are a little tight. All in all always love the styles and prices.
My clothing items quality could have been a lot better but I love my shoes as always.
To AMICLUB WEAR... My order number is *******, as a new customer I must say I was not impressed at all.
I am terribly disappointed in how I was handle as a customer. The items received were incorrect...
I spoke with customer service the day of the order and requested that a black two piece bathing suit be removed and replaced with the green red leopard two piece swim suit...
Instead I receive the black two piece as well as the replacement two piece and they removed my one piece swim suit.
I should have received a credit for the difference between the replacement bathing suit and the removal of the black two piece
So not only did I not get the requested items I also did not get the credit for the difference in the cost of the swimsuits.
Customer service was not helpful I had to send two emails and place three phone calls only to be told they listen to the tape of the call and I confirmed I wanted the black tow piece which I know is not true.
I love every pair of shoes I get, when I walk out the house all eyes on me. I'm like a live barbie.
I always get my shipment on time when expected. And i love the sales they have.
Very dissapointing and bad I haven't received my item yet and its been 3 weeks if not more.
A lot of the items I received was damaged or one size to big to its primary discreption.
We ordered a pair of boots on 14th of November. They arrived in Germany in December but USPS never delivered them to us. As we were able to track the package we found out that there has been a mistake and USPS mentioned that we asked the package to be help and not delivered (which was not true). We contacted immediately USPS and they told us that only Amiclubwear would be able to correct this mistake, by "opening a re-investigation proccess".
As the parcel was still in Germany we contaced by email Amiclubwear ( on 3rd, 6th, 7th, 12th, 15th, 20th and 23rd of December!) explaining them the situation and asking for help.
They did NOTHING at all.
Fiannly the package arrived back to them and now the informed us that we have 2 choices: either to pay again 61.95 U$ for transportation costs, or to issue us a voucher to purchase something else.
Conclusion: As obivously it can not be true that we asked for the package to be held by USPS ( and on the same and the coming days) begging Amiclubwear to find a solution for us to receive the package, it is obvious that something went wrong and it is not our fault. Ami had the chance to solve it and they did nothing.
We consider this as a totally unacceptable behaviour from Amiclubwear, so we ask them either to resend the package for free, or to refund the total ammount that we have paid on our credit card.
We will keep you all updated on the final decisions of Amiclubwear very soon
It was great! No complaints! Always get my shipment and items on time and correctly.
I received my order within the time estimated, and I am very happy with it.
I shop here a lot. I had to with their items running a little small but other than that it's great
Great shoes and boots at great price will be doing business with you agai,
Very happy\ when I have a bad experience am I support team is great
The stuff is good. Basically, you get what you paid for. I like my lingerie and my shoes :]
I just got my shoes and one pair had two different shoes sizes.
I have been a customer for over 5 years and it had always been a wonderful experience.
I was a little unsatisfied with the ordering process. The process is not as clear as it should be.
The clothes and shoes are cheap looking and the shipping is to crazy high.
Love the site, love the product... have been telling all my friends about it
Overview
AMIClubwear has a rating of 2.5 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AMIClubwear most frequently mention customer service, store credit and bathing suit. AMIClubwear ranks 20th among Shoes sites.
- Visit Website
- City of industry, ca
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members