Amish Outlet Store

I worked with Ryan over the phone for about 6 weeks. Ryan has the patience of a saint. We finally ordered 4 pieces in total for my LR. These pieces were somewhat custom and I chose the stain... which is not easy and another project on its own. Ryan was very helpful and never gave up on me. It took about 12 weeks but worth every minute. My furniture is beautiful. There is not one store in Boston, MA, that could have built and delivered the quality that you guys did. Not my first rodeo so I am here to tell you that the quality and workmanship surpasses anything I have seen in MA in over 30 years. In closing, my furniture was delivered by professional people who acted and cared about my product. The furniture was fully wrapped and not one scratch on it. I will come back over and over again.
Thank you Ryan!

Kim
Boston, MA

Very easy to navigate the website. A+ for no-hold, pleasant phone communication when placing my order. This is my first time ordering from the outlet store so my experience reviewing the actual product will be forthcoming.

Back in September of this year I had posted a not to flattering review of the manager Mike at the Amish Outlet Store. After numerous phone calls between Mike, the builder and myself we have hopefully solved the issue with my corner hutch. It has now been ordered with specifications we have all agreed upon which will work on the existing wall in my dining room. Mike was easy to work with and I was hesitant to have this conversation after previous reviews but he was patient and helpful with measurements and recommendations. I am now awaiting for my replacement.

I had the distinct pleasure of having Joyce assist me with a product I am interested in. I am (blessedly) recovering from a ruptured brain aneurysm and do not always understand the simplest descriptions. Joyce was so kind, supportive and amazing at dealing with me! I honestly felt like she was a member of my family. That being said, you can be sure that if I plan on purchasing ANYTHING your store will always be the first on my list! I will also be telling everyone I know about your place of business! So wish there were more people in the world like Joyce. THANK YOU for hiring her! She is worth her weight in gold!

We have been enjoying out rocker and footstool for several day. They are perfect. The quality is even greater than expected. Please extend the appreciation of my husband and myself to the craftsmen.

The delivery man was friendly, efficient and careful with our rocker and footstool. He called ahead and came when he said he would. That's terrific service. We appreciate him.

Thank you for an excellent product and excellent service.

I contacted the Amish Outlet Store while looking for a specific bar stool design. They were able to make the exact stools I wanted. They sent stain samples to confirm that the product was exactly right. Everyone I worked with was super kind and helpful. I felt like they were helping a friend get the right product rather than someone looking for a sale. The stools were also delivered into my kitchen much faster than originally estimated, and they are perfect! I highly recommend working with this business.

Your customer service team is so helpful. Thank you for ALL the guidance on receiving a quote - we look forward to hearing back.
Your furniture is some of the best quality and workmanship I've ever seen. We already have one of your swivel bar stools and we love it.

We would like to thank Amish Outlet for maintaining the excellent quality of our bedroom furniture despite a big setback their company suffered due to a warehouse fire. Though our bedroom furniture was delivered in two separate deliveries 10 weeks apart due to the fire, the pieces matched perfectly and have the same beautiful craftsmanship. The color is just what we wanted; the pieces are solid and sturdy and the drawers slide so smoothly. We love this company and their commitment to quality!

I ordered a Home Office suite with writing desk, credenza and lateral file. My table arrived table in July and yet I'm still waiting on the corresponding filing cabinet.

They want everything paid up front, which is really scary as is gives you no wiggle room if you have any problems.

Update: Finally received the lateral file. They had metal rods in the filing cabinets and they scraped the insides on the ride down to my house.

I have tried unsuccessfully to get them to repair several problems with this desk.

Be wary of them. There are other reputable folks that deal with Amish furniture. Look for a company that responds to repair issues.
I would suggest going with a local custom craftsman. It may cost more money, but you will have less headaches.