• Andy's Auto Sport

Andy's Auto Sport

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Overview

Andy's Auto Sport has a rating of 2.9 stars from 237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Andy's Auto Sport most frequently mention customer service, body kit, and carbon fiber problems. Andy's Auto Sport ranks 41st among Auto Parts sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
10
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How would you rate Andy's Auto Sport?
Top Positive Review

“Ferrari High Tension Leads”

Bernard Y.
11/1/23

The item that I needed for my customers' vehicle was easily located and purchased through this website. The parts were as described, of good quality, and priced reasonably when compared to other sites with equivalent products. Keep up the good work!

Top Critical Review

“Don't buy from here”

Casey P.
8/20/20

I ordered two spec-d headlights from them. They both looked fine. I put them on the car and the next day they both were cloudy and foggy.So I sent them a email to try and resolve it. Which in response they said return the product. Like yes so I can drive around with no headlights and rack up tickets. After going back and forth they showed nothing. Like they didn't even care. Watch where you buy your parts at. Customer service here is trash.

Reviews (237)

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customer service (44)
Thumbnail of user tjm133
Alabama
2 reviews
3 helpful votes
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July 7th, 2020

Avoid these people. Customer service and support is pathetic. Don't waste you money here, there are lot's of other vendors that want and deserve your business.

Thumbnail of user izzyc
Arizona
1 review
3 helpful votes
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July 19th, 2013

Scums and thieves! Ordered a set of rotors for my car and 3weeks down the road I get a call saying they don't carry them anymore! I called my credit card company stating that I wasn't getting my money back from andys, and my cc gave me my credit back. Andys was forced to send me my check!

Thumbnail of user jacobo26
Ohio
1 review
0 helpful votes
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September 2nd, 2017
Verified purchase

Everything came as ordered and in great condition. I am very happy with the cold air intake I ordered for my 2013 genesis. I would recommend this site to any one!

Thumbnail of user luken113
Australia
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Great communication and customer service. Answered all questions honestly and kept me informed with what was happening.

Service
Thumbnail of user ryans217
Pennsylvania
1 review
1 helpful vote
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April 1st, 2018
Verified purchase

Pleasant transaction, fast shipping and great value and price. Couldnt complain about a single thing. Great website makes it easy to find what you want.

Thumbnail of user rickm17
Arizona
1 review
1 helpful vote
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April 10th, 2012

I ordered a Hood for My Camaro From Andy's Auto Sport. I had it delivered to a reputable paint and body shop for prep and installation. The body shop said that the hood was a piece of crap and that it would not fit my car. Casting was terrible. It had cracks amd deformities that made it look horrible. I contacted Andys Auto Sport Customer Service with pictures that the body shop had taken along with the comments fron the body shop manager. Tey said that i could send it back, at my own expence, and I would have to pay a 10% re-stocking fee. Avoid buying anything from this place. Falsely advertise quality products and outstanding customer service and you will receive neither. Don't find youself in the same shape that I find myself in... they're crooks!

Thumbnail of user blakes42
Australia
1 review
2 helpful votes
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November 20th, 2017

Has been 2 weeks since I bought from them, item hasn't been shipped, worse communication EVER, do not ever shop with Andys, you do not get anything out of them. If there was negative stars I would give negative stars.

Thumbnail of user nicks113
California
1 review
3 helpful votes
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February 25th, 2016

I ordered a harness bar was told in stock but that was not the case I wouldn't due any business with Andy auto sports still waiting for my e mail confirming my consolation and no sign of it yet! Wth!

Thumbnail of user harryv39
Australia
1 review
2 helpful votes
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April 27th, 2020

Place a order on a wing, haven't received anything telling me my order has gone through and money is still in my account? Is it because of this virus, surely they can still get back to you?

Thumbnail of user warrenb34
Michigan
1 review
0 helpful votes
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September 3rd, 2017
Verified purchase

I thought it could be mounted the two-sided tape, but there was none included with the part. It also did not include Fasteners, had to use my own screws to mount it.

Thumbnail of user michaelv27
California
1 review
4 helpful votes
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July 9th, 2014

Do yourself a favor and do not waste your time with this horrible company. I actually gave them a chance, despite reading reviews, and that was a huge mistake! I ordered a bodykit and fenders from them and I was informed that it'll be arriving within 3-4 days because I have a California address. 4 days later I called them to follow up to find out about the status of my order. Of course as expected, nothing has happened; it was still in their warehouse not delivered and the fenders would be shipping out 2-3 weeks later. The customer rep asked me if the sales rep talked to the company to ensure that the kit/fenders were on stock and available. So now I'm supposed to make sure that they do their job correctly? These guys will tell you want you want to hear but when it comes to actually doing the right thing and their job, they are horrible. No apologies given whatsoever, so I cancelled that order. Now let's see if that even goes through. Please, if you are reading this, do NOT waste your precious time and money to invest in a company who does not give a crap about you. I'm a patient individual and will give people chances; I gave them a chance, so now from experience, I'm telling everyone DO NOT do anything with this company! Yes they're cheap; but you get what you pay for...

Thumbnail of user jenr9
Pennsylvania
1 review
2 helpful votes
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March 25th, 2014

This site is a total scam! We ordered a light 3 weeks ago and it has been sent to every state including right up the road from our address but hasn't made it here. Can never get anyone to answer on the phone line except the " place an order line" who transfer you so quickly you don't have time to protest. Then you are placed on hold for "the next available representative" that you never get, well at least after 30 mins on hold we gave up. Unfortunately we didn't read the reviews first but now we now it is futile to attempt to get our $ back from these scam artists so we are contacting our CC company and taking that route to rectify the problem. So to add the the plethora of bad reviews here is our bad review. DO NOT ORDER FROM THIS PLACE! It should be shut down and as far as my boyfriend is concerned are lucky they are located across the country because he would like to cause bodily damage to the sales rep and/or manager. You should see the tracking of our package, it's been to Canada, I've never been to as many places as this package has traveled! The few occasions we have spoken to someone they couldn't find out order # so kept giving us a new one so we believe the package we have been tracking has been a different one each time. These people are owed some serious bad karma and I do not blame the people who want to peruse a class action law suit against them. Again stay away from Andy's crook auto sport parts!

Thumbnail of user robbye5
New York
1 review
0 helpful votes
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September 3rd, 2017
Verified purchase

Good 1st experience. Order came packaged great and as described. No issues! 1st of many orders. Fit well and product was in great shape with 0 damages.

Thumbnail of user daveb85
Tennessee
2 reviews
1 helpful vote
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November 2nd, 2014

Always, ALWAYS, REMEMBER TO CHECK THE COMPANY REVIEWS BEFORE PURCHASING FROM A COMPANY! I ordered a simple rear view mirror for a mustang on October 9th and just received an email from them stating that they contacted the supplier and it will be shipped early in December. What takes over two months to get a rear view mirror? They charged my credit card the full amount the minute I ordered it. I could have driven to California to pick it up quicker! They say they will refund my money but that remains to be seen. Check the many many one star reviews on this company prior to purchase. I suspect it would be a lot less, however one star is the least you can give. How do they stay in business?

Thumbnail of user johng374
Maryland
1 review
2 helpful votes
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September 13th, 2016

This place is absolutely ONE OF THE WORST, non-communicative Sales Depts I've ever had the displeasure of doing business with. Only Ecklers Corvette is worse.

Parts were ordered. Ship date was set at 9 DAYS AFTER ORDER?!?!?!?!?

Now, 4 days after the original ship date, I still have no ship confirmation or tracking.

VERY UN-Professional place to do business with.

Thumbnail of user rachelp86
Colorado
1 review
1 helpful vote
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November 22nd, 2017

Do NOT under ANY circumstances buy body parts from Andy's. I purchased a front bumper, rear bumper, side skirts, and front fenders back in March. I just now got them installed on my car because life kept happening and I kept having to put it off. I had to pay my mechanic $1,100 just to install the body parts because of how much modification needed to be done to all the parts! Nowhere in the description of the parts does it say that parts will require modification for installation. I got screwed in more than one way because the return policy is 30 days, and I couldn't get it done until 8 months later, and I had to pay almost double what I paid for the parts themselves just to have them put on my car! Don't believe me? Call Little Archie's Automotive in Aurora, CO and ask them about the black 2003 Mitsubishi Eclipse they had to do a body kit on and what exactly had to be done to it... I am not happy, and neither is my mechanic. The parts were absolute garbage and Extreme Dimensions promises 'high quality' parts... I call BS!

Thumbnail of user coled60
Canada
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Bought a hood from website and after told me they don't carry that hood anymore. So had to spend more money for different hood Was not to happy about that.

Thumbnail of user alexw31
Texas
1 review
4 helpful votes
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March 18th, 2013

I ordered a back bumper guard for my H2 hummer 2 days after Christmas and now it's march 18 and still nothing they keep telling me it will ship 4 different times now and it keeps getting pushed back and it's ridiculous I don't leave reviews on websites too much because it's never that bad but this is out of control this is a $#*!ty company and doesn't deserve to be in exitence BUYERS BEWARE!

Thumbnail of user willm29
Canada
1 review
3 helpful votes
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October 4th, 2013

The worst customer service ever, they charged my card and i even showed them a bank statement and they still insist never got paid. My only option was to dispute the the amount.

Thumbnail of user keithf
Utah
1 review
1 helpful vote
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October 14th, 2010

I've ordered from tons of different online auto parts before this is by far the worst all of the other posts are the same things i experinced DO NOT give this company your business their prices are no where near cheap after u pay for their outragious shipping costs

Thumbnail of user dustinr73
Canada
1 review
0 helpful votes
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August 12th, 2020

Had to order and pay for an extreme dimension body kit. It wasn't frp, was fiberglass, and it was missing 4 grills. Didn't come with any hardware or instructions. Currently waiting on my refund

Thumbnail of user ericf33
Eric F. – Andy's Auto Sport Rep

I reached out to Dustin but haven't yet heard back. I don't know his order number and can't look up his order, so I can't speak to the part itself. If I could look up his order, I could find out why our online product listing led to an inaccurate expectation of what he was going to receive. I can say, though, that fiberglass is frp. His review makes it sound like he is expecting them to be different, but frp stands for "fiberglass reinforced plastic". So it sounds like he got what he ordered, but that it still wasn't what he expected. So there is likely an opportunity for us to improve the product listing on our website. We you Dustin replies to our private message or replies here to let us know the part number ordered or the order number so we can look it up and get it fixed!

Thumbnail of user christopherv191
Pennsylvania
1 review
1 helpful vote
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October 1st, 2020
Verified purchase

Crappy workmanship on the body parts. Looked like a 10 year old molded them. But took so long to get to me. I tried to make them work. Never get from there again

Thumbnail of user jamesh2882
Texas
1 review
1 helpful vote
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September 1st, 2020
Verified purchase

Even though the parts ordered were delayed, customer service was very up front and communicated well throughout the process. Parts were as expected when received.

Thumbnail of user johnc809
Kentucky
1 review
0 helpful votes
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September 2nd, 2017
Verified purchase

Pretty much the title. Couldn't put on front cover without taking apart the frame. The part should be a little deeper than it is because the grill gets in the way and theres no adjusting it

Thumbnail of user cliffordw81
Massachusetts
1 review
0 helpful votes
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April 12th, 2021

Ordered my antenna January 1st was told April 4th it would be sent out now I got told June 6th I recommend do not order from this company I do not recommend this company ever or to anyone out there and I hope I get my money back

Service
Value
Shipping
Returns
Quality

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From the business

Andy's Auto Sport is an online retailer of performance car parts. What distinguishes Andy's from the rest is how far we go out of our way to educate customers about the products we sell.

We publish custom buyer's guides and how-to articles on our website. In addition, for most manufacturers we've written up "the inside scoop" about them so that customers can more easily make a buying decision. On top of all that, we have our own video studio where we produce our exclusive video series, Andy's Auto Sport TV, that shows customers how various performance parts work as well as how to install them.

When you're modifying your car or truck, it can be tricky to figure out which mod will get you the most power or which brand to go with. Our biggest fans tell us that those tough buying decisions become easy when shopping on our website because we have such an abundance of educational material.

Our most popular-selling products include intakes, exhaust systems, body kits, and hoods.

Business History

Established in 1997.

Andy's Auto Sport started out as a body kit manufacturer based in Milpitas, CA. It gained fame for making body kits for vehicles like the Grand Am, Alero, and Malibu. Over time Andy's started selling other types of parts to complement its line of body kits, and soon the company's identity started to dramatically evolve.

Today, Andy's is known for offering an extensive variety of aftermarket and performance parts for almost any type of vehicle. In fact, you'll find more than one million products available on our website. But parts sales are only one aspect of our offerings. We also provide an expansive knowledge base, with technical data and installation information via uniquely created content and an in-depth video library.

We strive to have every aspect of our business reflect our core values, which are to be helpful, kind, inclusive and educational.

Our customer service track record hasn't been flawless, but we're taking one customer at a time and trying to improve that!

Company Representative

Thumbnail of user ericf33
Eric F.
President
I'm the President of Andy's Auto Sport and I'm here to make sure every customer gets the experience they're looking for when they buy from us!

If you have feedback, I want to hear it. My goal with the feedback I get is not only to make sure each customer is happy, but also to identify things that need improvement at Andy's Auto Sport. As President, I have the tools to drive those improvements, so that's why I like to personally review every feedback we receive.

Rest assured that I'm hear to make sure you end up happy!

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