• Andy's Auto Sport

Andy's Auto Sport

Write a Review

Overview

Andy's Auto Sport has a rating of 2.9 stars from 237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Andy's Auto Sport most frequently mention customer service, body kit, and carbon fiber problems. Andy's Auto Sport ranks 41st among Auto Parts sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
10
See all photos
How would you rate Andy's Auto Sport?
Top Positive Review

“Ferrari High Tension Leads”

Bernard Y.
11/1/23

The item that I needed for my customers' vehicle was easily located and purchased through this website. The parts were as described, of good quality, and priced reasonably when compared to other sites with equivalent products. Keep up the good work!

Top Critical Review

“Don't buy from here”

Casey P.
8/20/20

I ordered two spec-d headlights from them. They both looked fine. I put them on the car and the next day they both were cloudy and foggy.So I sent them a email to try and resolve it. Which in response they said return the product. Like yes so I can drive around with no headlights and rack up tickets. After going back and forth they showed nothing. Like they didn't even care. Watch where you buy your parts at. Customer service here is trash.

Reviews (237)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (44)
Thumbnail of user vinceg130
Texas
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

From the website design to the ordering process, everything went smoothly. You can't go wrong with Andy's Auto Sport!

Thumbnail of user michaeld2844
Florida
1 review
0 helpful votes
  • Send Message
August 17th, 2020

Andy's has Really Helpful Tech Videos and I Have Always Received My Parts at the Quoted Price and in a Timely Fashion. Thank You All. Mike in Tampa.
Five Stars For Andy's

Thumbnail of user keijos
Germany
1 review
0 helpful votes
  • Send Message
September 2nd, 2017
Verified purchase

I cam from, Hamburg Germany and i find everything that i need.
Best Price, fast delivery great customer Service.
Thank You and best wisches from Germany
Keijo

Thumbnail of user kennyc139
Canada
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase

So I ordered a pair of fenders for my mr2. They took 4-6 weeks to come in the mail... no big deal. When they arrived one was completely destroyed. So I emailed Andy's auto sports hours after I recieved the package to complain bc it was destroyed and they dont match stock fenders so I was at a complete loss of what cost me more than a weeks worth of wages. I supplied pictures and a very detailed email. Whomever I emailed, took days to get back to me. Once they did get back to me they told me I was wrong and there was nothing they could do( in the end I did get my money back).
These are the absolute worst things I've ever seen produced from fiberglass. Who ever made these has absolutely no right handling resin or fiberglass nor selling these for the price they are asking. Luckily I cant use these, but if i could i would be at risk of replacing these bc the wind would break them. They are poorly layed up and are 2mm thick. Hail would legitimately destroy these, put holes right though them. Fiberglass parts at a minimum to offer and real sturdy support need to be a minimum of 5mm. On the inside there is loose fibers not rolled flat while being layed up. These are awful products.
Next problem, was how they were shipped, from china, to usa, then to Canada. They make a cardboard box by stapling two parts boxes together. Then the place your parts in the box so they are bouncing off each other. They put one little bit of bubble wrap to attempt the parts from being destroyed... fail! I will never ever ever purchase anything from these guys again... ever!

Thumbnail of user philipa33
New York
1 review
1 helpful vote
  • Send Message
September 2nd, 2017
Verified purchase

Stop trying to charge your customers a restocking fee. Its just a way to rip off people. I won't buy another thing from Andy's Motorsport

Thumbnail of user michaeld2841
Florida
1 review
0 helpful votes
  • Send Message
August 17th, 2020

I Have Recently Received a Front Strut Tower Support Brace For My 1994 Acura Vigor. It Was Shipped in a Timely Fashion and the Fit was Perfect. Andy's is Number One. Thank You Andy.
5-Stars for Andy

Thumbnail of user rafaelp19
California
1 review
0 helpful votes
  • Send Message
September 2nd, 2017
Verified purchase

Carbon fiber was peeling off like
All the carnards there was chipping and cracking! Didnt even want to put them on!
The main problem was that all the carbon fiber was either crackinv or scratched

Thumbnail of user kylek266
California
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Well the title speaks for its self. The customer service here was horrible. The guy literally laughed at me when I told him to read the item description. I wanted a full refund for the Spec-D seat brackets I ordered for my 99 mustang which states in the item description " no modifications needed" well that was not true. In order to use these brackets with the seat slider brackets that came with the seats I would have to drill new holes to mount them. They wanted to charge me a 15% restocking fee for the return of the brackets. Needless to say I was not happy and they new it. They do not stand by the products or their descriptions of the products and tried to make the customer feel stupid. Bottom Line I do not recommend this company to anyone.

Tip for consumers:
Buy with Caution

Products used:
Seat Brackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user bronwenc
GB
1 review
2 helpful votes
  • Send Message
February 7th, 2017

No parts, no communication, but they certainly managed to process my payment efficiently. Scammers. Steer well clear.

Thumbnail of user jonc104
Washington
2 reviews
0 helpful votes
  • Send Message
January 6th, 2018
Verified purchase

Part was as expected, pleased with transaction. Arrived in a timely fashion, would use them again. Item arrived quickly and the car was completed.

Thumbnail of user ninog6
Minnesota
1 review
6 helpful votes
  • Send Message
March 5th, 2018
Verified purchase

Andy's really screwed up the shipping and would not take responsibility for it. I had to contact the shipper and work out a compromise.

Thumbnail of user alanp84
Canada
1 review
0 helpful votes
  • Send Message
September 4th, 2017
Verified purchase

Bought the least expensive harness bar. But quite happy, workmanship and fit makes it a good value. Shipped quickly and apacked well.

Value
Shipping
Quality
Thumbnail of user marcusr93
North Carolina
1 review
1 helpful vote
  • Send Message
January 1st, 2020
Verified purchase

3 out of 4 pieces didn't fit when the description clearly said they did for my year model. When I asked for an exchange I was hung up on.

Thumbnail of user giovannio3
New Jersey
1 review
0 helpful votes
  • Send Message
March 14th, 2015

I ordered an oem direct fit catalytic converter for my car. They contacted me to let me know it would be later than advertised and I was fine with it because they made an effort to let me know which I thought was great. I even recived the item earlier than expected. Come to find out I ordered the wrong part. I contact them to start the return process which they explained to me the 15 percent Re stocking fee. I was bummed but understood it was a mistake on my part. What I ordered cost me 227.07 so after 15 percent taken away from it was supposed to recived 193. I then get an email after I just spoke to someone that I would only recived 167. I was confused because I just some to someone. I called the the place and spoke to what I belive was the same rep. She then told me it was her mistake she did not mention the 15 dollar shipping fee. I did not know I would be charged that because I got the item free but then it would be 178 that I would recive. She said she would mark it down so I could get my money back and and not be contacted anymore. By that time it is already past the 3 to 5 business days and I have now recived another email stating that I will only recive 164. I am fed up with this company not being organized and and sending me emails with exclamation marks as if in a menacing way. I will not order from them anymore. Seems like they are in need of the extra dollars. If I'd looked at the other bad reviews I wouldn't be here

Thumbnail of user menkoj
California
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Andys called me to make sure the order I had placed would work with my car, and they were by far the best price. Also local to me was a plus!

Thumbnail of user tobyd38
Arizona
1 review
0 helpful votes
  • Send Message
September 1st, 2020
Verified purchase

Took 2 months to receive item. Was not updated on item being back ordered. Had to call Andy's and supplier to get an actual date for shipping

Thumbnail of user dougj50
Arkansas
1 review
0 helpful votes
  • Send Message
October 5th, 2018
Verified purchase

Great service. Asked what he recommended, did a research and he suggested I Ordered off his website and it showed up quickly.

Thumbnail of user curtism25
Canada
1 review
1 helpful vote
  • Send Message
September 3rd, 2014

I ordered aftermarket tail lights for my 2003 Ford F150 Supercrew only after I had been assured that the tail lights I wanted would fit the body style of my truck. Once they actually arrived, I found out that they had sent me lights for a Flareside which fit slightly different than the lights on a Supercrew. I immediately contacted them and asked why they didn't fit. They claimed that they would be contacting the supplier to find out why. It took over a month for them to get back to me despite me emailing them numerous times. I told them that I wanted to return the tail lights as I couldn't use them due to them sending me the incorrect lights. They told me they had to contact the supplier again, which was Spyder Auto. I then emailed Spyder Auto myself and received an answer within 3 days. Andy's Auto Sport still has not gotten back to me after another month and a half and I have been back and forth with Spyder Auto numerous times since then. Pretty sure Andy's Auto Sports is only around because they screw over their customers and then just forget about them. So now I have a decent amount of money (for me) sitting in my closest as I cannot use them while I wait for an answer from them, if it will ever come.
Do NOT order from this company unless you want to be screwed over and ignored if you have any sort of issues, don't be tempted by the prices because trust me, it is definitely not worth the frustration and waste of time/

Tip for consumers:
Stay away from this company, they'll screw you over and ignore you until they feel like sending a reply off to you that won't help your case in any way.

Service
Value
Shipping
Returns
Quality
Thumbnail of user matsn
Sweden
1 review
0 helpful votes
  • Send Message
December 25th, 2018
Verified purchase

Fast, priceable, fits nice,
More parts to this unique car 1965 Chrysler 300 convertible.
More advertising in europé countries for there products.

Thumbnail of user ernestm39
Arkansas
1 review
0 helpful votes
  • Send Message
September 2nd, 2017
Verified purchase

Thank you for all your help getting us parts for our old Ford pick up. We are grateful and
Excited to restore our old friend

Thumbnail of user sherip13
Virginia
1 review
0 helpful votes
  • Send Message
September 8th, 2017
Verified purchase

I appreciate the willingness to allow return and refund. The "restocking fee " was excessive. I dont think it is reasonable to charge that much

Thumbnail of user jasonj587
Tennessee
1 review
1 helpful vote
  • Send Message
January 1st, 2021
Verified purchase

Ordered a part in October. It's now Jan 1st and STILL no part. I understand time frames and blah blah but 2+ months and going. Come on man.

Thumbnail of user christiank1
Maryland
1 review
3 helpful votes
  • Send Message
June 21st, 2012

I own ChristianKustomz Automotive & Performance Tuning and I have to rate my experience with Andy's Auto Sport with an "F-". They are liars and scammers and thieves. These are factual words in every meaning. Besides sending out garbage parts that do not come close to fitting and then replacing them with parts that are cracked or broken (all were damaged and did not fit) the customer service is horrible and will lie and cheat you out of your money. They will keep your money and the parts and have you return the bad part and not send you anything back expecting you to not have enough money to fight them in court. Always excuses for their mistakes. We had to fork out of pocket the money to return the broken and defective parts several times. Last time we returned a carbon fiber VIS hood for out customers car due to it too being defective (full of air bubbles in the gel coat, cracked edges etc) they said they never recieved it. However we faxed them the paperwork proving they recieved it and it was signed for by the owner. They still argued and went to collections about it. We showed collections our paperwork and they quickly threw out Andy's complaint. I still have all the paperwork. Andy's Auto Sport is a terrible company. They stole our money from an order they never sent to us after we paid them and we were forced to eat the cost of it. It would have cost too much to take them to court. We notified our business credit card company of the few body kit orders that were never recieved after months of waiting and fighting with Andy's Auto Sport and we got it back after a while but still took a small loss. Customer service was arrogant and never took responsibility for their screw ups and bad defective broken parts. I own a shop that installs body kits and if they can't treat a company like us right they sure as hell won't treat a consumer much better. There is more to be said but I think you get the point. Be forewarned if you deal with these people in business. You'll regret it if you do.

Thumbnail of user jeffd55
Illinois
2 reviews
2 helpful votes
  • Send Message
December 3rd, 2015

I bought a back bumper for my bmw it took then 3 weeks to ship abd it arrived it was damaged abd will not send a replacement.

Thumbnail of user karao8
Australia
1 review
0 helpful votes
  • Send Message
January 7th, 2019
Verified purchase

Get what you see and prices are good. Would recommend to anyone looking for a lower price but still get a good product.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Andy's Auto Sport is an online retailer of performance car parts. What distinguishes Andy's from the rest is how far we go out of our way to educate customers about the products we sell.

We publish custom buyer's guides and how-to articles on our website. In addition, for most manufacturers we've written up "the inside scoop" about them so that customers can more easily make a buying decision. On top of all that, we have our own video studio where we produce our exclusive video series, Andy's Auto Sport TV, that shows customers how various performance parts work as well as how to install them.

When you're modifying your car or truck, it can be tricky to figure out which mod will get you the most power or which brand to go with. Our biggest fans tell us that those tough buying decisions become easy when shopping on our website because we have such an abundance of educational material.

Our most popular-selling products include intakes, exhaust systems, body kits, and hoods.

Business History

Established in 1997.

Andy's Auto Sport started out as a body kit manufacturer based in Milpitas, CA. It gained fame for making body kits for vehicles like the Grand Am, Alero, and Malibu. Over time Andy's started selling other types of parts to complement its line of body kits, and soon the company's identity started to dramatically evolve.

Today, Andy's is known for offering an extensive variety of aftermarket and performance parts for almost any type of vehicle. In fact, you'll find more than one million products available on our website. But parts sales are only one aspect of our offerings. We also provide an expansive knowledge base, with technical data and installation information via uniquely created content and an in-depth video library.

We strive to have every aspect of our business reflect our core values, which are to be helpful, kind, inclusive and educational.

Our customer service track record hasn't been flawless, but we're taking one customer at a time and trying to improve that!

Company Representative

Thumbnail of user ericf33
Eric F.
President
I'm the President of Andy's Auto Sport and I'm here to make sure every customer gets the experience they're looking for when they buy from us!

If you have feedback, I want to hear it. My goal with the feedback I get is not only to make sure each customer is happy, but also to identify things that need improvement at Andy's Auto Sport. As President, I have the tools to drive those improvements, so that's why I like to personally review every feedback we receive.

Rest assured that I'm hear to make sure you end up happy!

How do I know I can trust these reviews about Andy's Auto Sport?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Andy's Auto Sport?