• Andy's Auto Sport

Andy's Auto Sport

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Overview

Andy's Auto Sport has a rating of 2.9 stars from 237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Andy's Auto Sport most frequently mention customer service, body kit, and carbon fiber problems. Andy's Auto Sport ranks 41st among Auto Parts sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
10
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How would you rate Andy's Auto Sport?
Top Positive Review

“Ferrari High Tension Leads”

Bernard Y.
11/1/23

The item that I needed for my customers' vehicle was easily located and purchased through this website. The parts were as described, of good quality, and priced reasonably when compared to other sites with equivalent products. Keep up the good work!

Top Critical Review

“Don't buy from here”

Casey P.
8/20/20

I ordered two spec-d headlights from them. They both looked fine. I put them on the car and the next day they both were cloudy and foggy.So I sent them a email to try and resolve it. Which in response they said return the product. Like yes so I can drive around with no headlights and rack up tickets. After going back and forth they showed nothing. Like they didn't even care. Watch where you buy your parts at. Customer service here is trash.

Reviews (237)

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customer service (44)
Thumbnail of user charlesc195
Texas
1 review
0 helpful votes
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February 1st, 2018
Verified purchase

Great to deal with. Easy to order. Fast shipping. Very satisfied. They made it a very good experience.

Thumbnail of user abrahamb27
New York
1 review
0 helpful votes
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September 2nd, 2017
Verified purchase

I receive it under a week and it looks great I haven't installed the flywheel and clutch yet but they seem fine

Thumbnail of user nadineh12
Canada
1 review
4 helpful votes
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December 6th, 2017
Verified purchase

They sent me the wrong item, They wanted me to pay the shipping and a 35% restocking fee. Brutal. Recommend NOT using!

Thumbnail of user osielf
Tennessee
1 review
0 helpful votes
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September 2nd, 2017
Verified purchase

I had a bad experience with you. Since I did not receive my parts and I would not recommend them with my friends 3 weeks for parts that never arrived

Thumbnail of user anthonyf1
Ohio
1 review
7 helpful votes
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June 23rd, 2010

I was browsing on this site for about a month now and i finally had the money to order my Full Body Kit for my 1990 Acura Integra. I emailed customer support on how much shipping will cost. They said the Body Kit is $380 plus shipping. (Total $450.00). So i said ok. Ill buy it tomorrow. So the next morning, i went threw the checkout on their website and it said the total after shipping was almost $650. I then called them about the price and they said it was a typo. So i then bought the body kit for $450. They said it will be at my door step in 1 week Brand New. So i wait and the body kit came at my door in exactly 1 week. So i then opened it and it was JUNK! It has holes in it, crackes, scratches, ect. So i called them and they said, take pictures and send us proof and we will send you a Brand New kit. And I asked why this Body kit is so trashed. And he said, "We sent you a used refurbished body kit on accident" So once i take the pictures, i send them an email and now im waiting for the new kit. (PLEASE BE AWARE THAT ALL OF THEIR PRICES ARE WRONG! PLEASE CALL THEM AND THEY WILL LOWER THE PRICE! THEY TRY TO GET AS MUCH MONEY AS THEY CAN OUT OF YOU!)

Thumbnail of user steveh252
Florida
1 review
0 helpful votes
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September 4th, 2017
Verified purchase

Good product, promptly delivered. Installed by my garage. Look great on the car... Makes the car look new again.

Thumbnail of user derricks30
Canada
1 review
0 helpful votes
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November 1st, 2017
Verified purchase

Have ordered a few time delivery is fast and on time, parts are always the parts I have ordered and they r good quality parts

Thumbnail of user jamess142
Illinois
1 review
0 helpful votes
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September 23rd, 2013

I work at a body shop and ordered a grille guard for a customers vehicle on July 31st, 2013 and made payment for it. On August 9th, I received an email stating it was on back order for 2 weeks but they would keep me updated on ship date. 2 weeks comes and goes without hearing anything. I called and spoke with someone on August 20th (after being on hold forever) and they said that it would ship out no later than September 5th, and if there are any issues, they would get a hold of me. To no surprise, Sept. 5th passes and yet no guard, no phone call, and no email. I called to follow up on Sept. 6th and was informed that it would ship by September 11th. Again, Sept. 11th goes by and no guard, no phone call, no email. I made yet another phone call on September 13th and was told the guard was "lost in the shuffle" and that it would be shipped no later than the 20th and that we would receive email confirmation of this. The body shop owner called separately and spoke with a manager who said that it would definitely be the 20th, but that they would fax us something stating that the 20th was the ship date. We never received said fax. I just got off the phone with a representative who contacted the warehouse and said they "had no such order for us." Needless to say, I canceled the order and requested my $762.00 back. Now, the waiting game begins to see if I actually receive my refund in the 2-3 days that they promised.

Thumbnail of user danay8
Nevada
1 review
0 helpful votes
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October 2nd, 2017
Verified purchase

Excellent service and very impressed with the contact responses I received. Second to none. Thanks again

Thumbnail of user randyk193
Maryland
1 review
1 helpful vote
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December 9th, 2020
Verified purchase

I ordered headlights for my car in early October and still had never received them by December. It's not okay to be selling stock that you can't get.

Thumbnail of user benjaminb254
California
1 review
2 helpful votes
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May 1st, 2020
Verified purchase

Horrible customer service, wrong parts, long ship times. I would never do business with this place again.

Thumbnail of user ericf33
Eric F. – Andy's Auto Sport Rep

Hi Benjamin! I see you placed an order for a harness bar on December 12,2017, and we shipped it out with Fedex the next day. Where did we go wrong? Am I looking at the wrong order?

Thumbnail of user benf22
Illinois
1 review
3 helpful votes
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January 24th, 2014

I ordered a hood on december 10,2013 and was told that it would be at my house by december 24th. Called back on december 26th and was told that it hasn't been shipped out yet! I was then told it would be shipped out on the first of january. Never received it. I contacted them AGAIN and was told it would be shipped out on the 15th of January. I called AGAIN on 23 January and was told that i would have to call back because Carbon Creations wasn't open at the time that i called, so i called back again the next day (24 January 2014) and was told that the carbon fiber hood would not be shipped out until the 29th of January. That's right! I have waited for OVER a month for hood to be delivered to my house that STILL has not been shipped out yet. I despise these people and this company. Never ever EVER do business with them. The only reason I even considered ordering from them was because their price was cheaper and i was too naive to read the reviews on the company. They are a joke and it has become my new mission in life to steer as many people as i can away from using this company.

Thumbnail of user mikek952
Pennsylvania
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

Nice material but a little hard to install and very timeconsuming. Now that it is done it looks nice.

Thumbnail of user skk
Oregon
1 review
6 helpful votes
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September 25th, 2010

Rip off. Total... Theyu wil lcharge shipping x10 times than actually it is, and it may be 5x times above the cost of merchandise ordered!

Thumbnail of user bradh8
Canada
1 review
1 helpful vote
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April 25th, 2012

Over price of parts marked up over manufacture list price shipping very expensive customer service almost non exsistent

Thumbnail of user forestg24
Georgia
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

It is impossible to find parts for a 1986 Pontiac Fiero. Fortunately you had the part that I needed.

Thumbnail of user chucks41
New Jersey
2 reviews
0 helpful votes
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October 7th, 2017
Verified purchase

I have been looking for something on & off for years for my old Ford Ranger 4x4 and stumbled upon Andy's and they had it!

Thumbnail of user jefft24
Alabama
1 review
1 helpful vote
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May 12th, 2013

I wish I read reviews before purchasing from this site. They don't have a customer service they have an excuse service. They are a pack of theives.

Thumbnail of user randyr545
North Carolina
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great company to buy from. They stay in contact if need be. Help with cancelling and shipping. One of the few websites you can find afterparket parts

Thumbnail of user williams6803
Texas
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

They have great customer service. They kept me informed on every step of the process.

Thumbnail of user makr
Canada
1 review
1 helpful vote
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October 20th, 2013

They sell car part that didnt fit at all! I wasnt able to be refund, please dont buy from andyautosport

Thumbnail of user seand808
Canada
1 review
1 helpful vote
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January 1st, 2024
Verified purchase

Terrible experience. Was my first and last interaction with this business.

Thumbnail of user joeb4
Canada
1 review
6 helpful votes
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March 1st, 2010

When i first got too andysautosport i was delighted with there website and all the parts to choose from for all kinda of makes. When i first placed my order with andys auto sport it was for a Megan Racing strut bar for my 94 Sentra SE-R, the price seemed great at 40 dollars for the bar and with shipping it came too about 70 buck which i though was fine cause i live in cananda and there shipping from the u.s.a. So after placing my order it said i would recieve a shipping email with a tracking number. 14 days go by. Nothing. No email. I then cheak my mastercard account and there was a charge to andys auto sport so i call there customer support line and talk to a sales rep there who said that the order was just prossesed and would be shipped asap. 1 week go's by. Still no tracking email?! So i call customer support back and talk to a sales manager at andy auto sport. They try to tell me it was because of a problem with my credit card. I said no because i cheaked my card and they have infact charge me already for the order. Anyways. To make a long storie short. It took about another week after that last phone call too receive my order from andys auto sport. Great website and selection of parts, but poors service and extreamly bull$#*! slow shipping. Out of 10 stars id give a 3 for selection of goods. Other then that, i will do bussness elswhere!

Thumbnail of user fuka
Massachusetts
1 review
1 helpful vote
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October 22nd, 2013

To bad I read tge reviews a little late I orderd my part told me by the 31 of Oct I placed it on the 15 so then I got another email stating it moved till da 22 of Oct so I was happy come 22nd n no product I called to verify the gave run around so I called the company direct from da product I orderd they told me they called them n da 16 to let them kno it wasn't in stock til 3 weeks so I called andys n let them kno they triex lyin so I told them I called the company who they got it from n told me they called them to let them kno. WTF didn't they tell me there scammers if I don't get my product on the time I was told idc if it was a lil money I'm pursue to the fullest extent to sue them

Thumbnail of user carlb860
Missouri
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Louver has wrong contour at top and corners need trimming and does not lay flat against glass.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Andy's Auto Sport is an online retailer of performance car parts. What distinguishes Andy's from the rest is how far we go out of our way to educate customers about the products we sell.

We publish custom buyer's guides and how-to articles on our website. In addition, for most manufacturers we've written up "the inside scoop" about them so that customers can more easily make a buying decision. On top of all that, we have our own video studio where we produce our exclusive video series, Andy's Auto Sport TV, that shows customers how various performance parts work as well as how to install them.

When you're modifying your car or truck, it can be tricky to figure out which mod will get you the most power or which brand to go with. Our biggest fans tell us that those tough buying decisions become easy when shopping on our website because we have such an abundance of educational material.

Our most popular-selling products include intakes, exhaust systems, body kits, and hoods.

Business History

Established in 1997.

Andy's Auto Sport started out as a body kit manufacturer based in Milpitas, CA. It gained fame for making body kits for vehicles like the Grand Am, Alero, and Malibu. Over time Andy's started selling other types of parts to complement its line of body kits, and soon the company's identity started to dramatically evolve.

Today, Andy's is known for offering an extensive variety of aftermarket and performance parts for almost any type of vehicle. In fact, you'll find more than one million products available on our website. But parts sales are only one aspect of our offerings. We also provide an expansive knowledge base, with technical data and installation information via uniquely created content and an in-depth video library.

We strive to have every aspect of our business reflect our core values, which are to be helpful, kind, inclusive and educational.

Our customer service track record hasn't been flawless, but we're taking one customer at a time and trying to improve that!

Company Representative

Thumbnail of user ericf33
Eric F.
President
I'm the President of Andy's Auto Sport and I'm here to make sure every customer gets the experience they're looking for when they buy from us!

If you have feedback, I want to hear it. My goal with the feedback I get is not only to make sure each customer is happy, but also to identify things that need improvement at Andy's Auto Sport. As President, I have the tools to drive those improvements, so that's why I like to personally review every feedback we receive.

Rest assured that I'm hear to make sure you end up happy!

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