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Anime Ape has a rating of 4.2 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anime Ape most frequently mention customer service, good quality, and baseball jersey. Anime Ape ranks 2nd among Anime sites.
This company responds to reviews on average within 14 hours
I absolutely love it, it's soft and comfortable and I finally have an awesome button up to show my love for one piece, definitely wanting to order more as soon as I can, best investment I've made in a while!
I messaged AnimeApe customer service about an issue I was experiencing, hoping to get some clarity. Unfortunately, the response I received felt very scripted and unhelpful. It seemed like the representative was just reading from a script, without addressing my specific questions or concerns. This experience left me frustrated and disappointed, as I was looking for detailed information. It's disheartening to encounter such impersonal service, especially when trying to resolve an issue. If you're seeking assistance from AnimeApe customer service, be prepared for potentially unsatisfactory, scripted responses. Good luck finding genuinely helpful service here.
I ordered a personalized baseball jersey. Its amazing the quality of the jersey is great. My inner nerd is happy. Will definitely be ordering from anime ape again.
Products used:
Baseball jersey
I've ordered from anime ape a few times and I'm yet to have a bad experience… their products are top notch and their support responds fast, will continue to shop there until this changes!
Tip for consumers:
They ship from overseas and it’s made on demand, so can take 2-3 weeks to receive your order
Products used:
The jersey, Xmas sweaters, tshirts, cloaks
Anime ape shipped my package to the wrong address, blamed me, and then stopped responding when I asked for a refund. Hopefully my chargeback goes through
Tip for consumers:
Do not buy anything from this company
Products used:
None. Never recieved them
Some designs are unique and amazing, but they really shine in recreating designs from popular shows. Me and my partner keep comming back ever couple of months to get more.
Products used:
Shorts
Jackets
Joggers
Button Down
Tanktop
I ordered a short sleeve Naruto rash guard. I absolutely love it. It's very comfy and true to size. I've trained with it in jiu jitsu with no problems.
Products used:
Rash guard
The clothing gave me so much drip, that panties were dropping left and right when I walked in. All seriousness the clothing is very well made, comfy af, and durable.
Tip for consumers:
Sizes are a bit small but they fit.
Products used:
A cloak, 2 shirts, and 2 pairs of pants.
Anime Ape is great, it's hard to find trustworthy and quality anime products and I am thrilled that I found them! (Just finished moving so shirt is wrinkled in picture)
The customer service is great. All of their products are top notch and a wide variety of anime, video games, and television to choose from. Even for kids too. Celebrating nerdom whenever we go.
I really have enjoyed my experience with anime ape. The one thing that I didn't like was every time I tried to submit my order I kept running into issues but once I got my orders submitted it, it was very easy. I would like hopefully to see faster turn around times for shipping. Considering that even though 2 weeks isn't a long time, I would love to be able to get things a lot sooner. So that way if I'm doing a last minute order or I'm trying to get something for an event that I have it in time for that. Well I know I can plan ahead of time based off of what they have available. I would really enjoy being able to have an option to get a quicker shipping or next day shipping or something in that realm. So if that could be something that would be great. I also want to make note that they repeat the same patterns in different styles. I would love to see a bundle. We literally have the same prince for different styles. Why not have a bundle that gives me the option to purchase every one of those prints for those styles for that print. They can do a girl or guy bundle or let us do a mix and match. It's something to think about but it's not a necessity. All in all I was very happy with my experience and I will be coming back for more
Products used:
Shirts for my friends bday present
Fantastic items and great quality! Fast and easy shipping and excellent customer service! If you love anime this is the place to find the best stuff for your favorite show! Love love love recommend!
Tip for consumers:
Follow the size chart given on each item, and expect excellent quality from these items
Products used:
Christmas sweater and trippy shirt
I have never had a more personalized experience with any online retailer. The products are great quality and the people are even better. Shop with Anime ape as often as possible.
Tip for consumers:
Trust the size chart... Maybe go one size up...
Products used:
Ugly sweaters, dream cloaks and canvas print
I have bought shirts, Shorts, Sweaters and so much more. I love this brand and I will continue to get merchandise from them. I love them so much I feel more like a family member then I do a customer.
Products used:
all of them
I I bought some shorts from this company a bit ago when I received them I found the drawstring was snagged and twisted and messed up I decided to return them I have literally been emailing them for the past 2 weeks almost every day and have not received one single response on trying to return this item
Products used:
Anbu Shorts
Hello Dustin,
Thank you for your review, and our sincere apologies for the inconvenience we have caused.
We have been responding to you via email but you cannot seem to receive our replies. We are emailing at Dustin.todd@convergint.com.
Can you please provide a different email address? You may also email us with a different email address as our email domain support@animeape.com might be blocked on your end.
Thank you, awaiting your response.
Everything that I've bought from anime ape is perfect all the shorts I've gotten in the mail in a great and timely manner fits nicely and have no complaints.
I ordered from them a while ago, and when payday lands I plan on buying from them again. Amazing service and product, you cannot get better anywhere else
Tip for consumers:
Get a size up to be sure, then again I am a fatty
Products used:
Shirts
Really loved the material of my anime jerseys. Definitely not some cheap stuff. Anime Ape seems to really care about the customers as well as their reputation. They will continue to have my business!
Tip for consumers:
True to size! Very good material!
Products used:
One punch man, and phantom troupe jerseys
Materials and construction were solid, designs were exceptional, some room for improvement in the symmetry of the stitching, but nothing I would've noticed if I wasn't looking for it.
Products used:
My Hero Academia - Bakugo Tank Top
Scam, dont buy, i got burned from them. My package nevere come and they didnt return my money. DONT GET FOOLED
Tip for consumers:
Hope they burn
Products used:
Scam
Hi,
We're deeply concerned to hear about your experience and apologize for any inconvenience caused. Your satisfaction and trust are of utmost importance to us, and we strive to ensure that every customer receives their order in a timely manner.
We understand the frustration caused by the non-delivery of your package and the lack of a refund. This falls short of the level of service we aim to provide. We're committed to resolving this issue promptly and finding a suitable resolution for you.
Please accept our sincere apologies for the inconvenience. We encourage you to reach out to our support team at support@animeape.com with your order details so that we can investigate this matter further and take immediate steps to rectify the situation.
Thank you for bringing this to our attention. We value your feedback and are dedicated to regaining your trust and resolving this issue to your satisfaction.
All the best,
Anime Ape Customer Support
Yes I had ordered and bought a Kool Uchiha Dream cloak I love it. Especially when I wear it when I'm out and about I get a lot of compliments when ever I wear any of my Gear from you guys keep up the good work
Products used:
Sweaters and Dream Cloaks
I spent nearly $200 on a dream cloak, a hoodie, and a printed shirt for my wife for Christmas - all three were of poor quality - the dream cloak is made of cheap materials with poor craftsmanship, and both the hoodie and the shirt feel like non-breathable plastic on the skin. (Not to mention the print job is extremely cheaply done)
These garments were to be my centerpiece Christmas gift this year, so you can imagine my disappointment when she opened garments that were of this low quality.
There are numerous mentions on anime ape's website about the quality of their "hand crafted" products and their hassle-free return policy - Anime Ape has fallen short on both.
When a customer pays a premium price point for garments, the expectation is that the product quality will match the cost, but that is very much not the case here.
I initiated my return and I immediately start getting haggled by customer service. First they offer me an exchange (when I said the issue was the quality of clothing), then they offered me 60% of my money back, stating that it was "fair"
I'm sorry but when you mislead your customers into thinking they're buying a premium "handcrafted" product, but instead you're given a cheap print shop garment that isn't going to last, a 60% refund is not fair.
The return policy clearly states that Anime Ape will take it back for any reason and that satisfaction is 100% guaranteed, and I am finding that to not be the case.
These clothes aren't going to be worn, and I want to send them back. Anything short of that is unsatisfactory.
I can't believe I'm actually considering this, because I've never had do deal with customer service like this before, but if I dont get my money back, I'm absolutely taking this to small claims court
Tip for consumers:
Their items are not "handcrafted" as stated
Products used:
Dream cloak, a hoodie, and a shirt
Hi Josh,
We are sincerely sorry to hear about your disappointing experience with the quality of the products you purchased from us and the subsequent challenges you faced with our customer service. Your satisfaction is of utmost importance to us, and we deeply regret falling short of your expectations.
Please accept our heartfelt apologies for the inconvenience and frustration you've encountered. We are committed to addressing this issue promptly and finding a resolution that meets your expectations. We kindly ask you to reach out to our support team at support@animeape.com with your order details so we can investigate this matter thoroughly and work towards a satisfactory solution for you.
We understand the importance of upholding our promise of providing premium, handcrafted products and ensuring our customers' satisfaction. Rest assured, we take your feedback seriously and will take necessary steps to improve our products and services.
Thank you for bringing this matter to our attention. We value your feedback and appreciate the opportunity to make things right for you
All the best,
Anime Ape Customer Support
The shoes turned out to be incredible! The fit was perfect, they were comfortable and have gotten a ton of compliments
Tip for consumers:
10/10 Would shop again
Products used:
Shoes
I'm a return customer when it comes to Anime Ape.
It all started with my Ahegao Hastune Miku Christmas Sweater, then came my Misato Evangelion Streetwear Sweatshirt, then my Ahegao Coconut (Neko-Para) Christmas Sweater, next up was my Frieren Streetwear Shirt and my Ahegao Kaguya Christmas Sweater.
The Christmas sweaters aren't sweaters per se' but moreso lightweight long-sleeved shirts. They're really comfortable and their feel is similar to a cross between a thin hoodie material and a t-shirt. They're somewhat "stretchy" and I love em.
The streetwise sweatshirts are sweatshirt material on the inside and a smoother material on the outside.
The streetwise t-shirts are of a material similar to 3D printed Ts. Sleek and comfy.
They fit around true to size.
Anime Ape has sales quite often and is definitely worth the money.
Shipping is relatively quick and gets to the states usually within a week.
Then it's just waiting for the USPS to do their job.
I highly recommend using Anime Ape and I do so often.
Ordered a bunch from their online store and love all the items I received! Delivered timely and great customer service!
I got a hoodie and sweater, both soft and keeps me warm. The designs printed look great, high detail, and looks like they won't fade over time.
Products used:
Sweater and hoodie
Gain trust and grow your business with customer reviews.
WE’RE A BUNCH OF GEEKS
Anime Ape was founded in 2013 by a group of geeks in their mid 20s who had recently lost their virginity. We started making shirts as a joke… But after a few of our designs went viral, we knew we had something special here. So after brainstorming over 8 redbulls and 12 rounds of Halo, we put together a genius 3 part marketing plan…
Phase 1: Design funny shirts
Phase 2:?
Phase 3: Profit
From then on, we decided to focus our energy into producing great designs and handpicking the coolest collectibles from all around the world and offer them on our website. We’re always adding new products and working hard to find new merchandise that our fans will truly appreciate. Join us, don’t take yourselves too seriously, and have a good time.
Hi Rory, I'm so sorry about the inconvenience, issues like that are supposed to be handled very differently. I've gone ahead and issued you a full refund and also sent you a $25 gift card to apologize for the issue. Sorry again for the incovenience, I hope you can give us another try!