• Anime Ape

Anime Ape

Write a Review

Overview

Anime Ape has a rating of 4.2 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anime Ape most frequently mention customer service, good quality, and baseball jersey. Anime Ape ranks 2nd among Anime sites.

  • Service
    134
  • Value
    133
  • Shipping
    134
  • Returns
    89
  • Quality
    132

This company responds to reviews on average within 14 hours

Positive reviews (last 12 months): 91.2%
Positive
93
Neutral
3
Negative
6
74
See all photos
How would you rate Anime Ape?
Top Positive Review

“Gum gum button up”

Adam B.
7/14/24

I absolutely love it, it's soft and comfortable and I finally have an awesome button up to show my love for one piece, definitely wanting to order more as soon as I can, best investment I've made in a while!

Top Critical Review

“Fake Customer Service”

Kenneth A.
7/12/24

I messaged AnimeApe customer service about an issue I was experiencing, hoping to get some clarity. Unfortunately, the response I received felt very scripted and unhelpful. It seemed like the representative was just reading from a script, without addressing my specific questions or concerns. This experience left me frustrated and disappointed, as I was looking for detailed information. It's disheartening to encounter such impersonal service, especially when trying to resolve an issue. If you're seeking assistance from AnimeApe customer service, be prepared for potentially unsatisfactory, scripted responses. Good luck finding genuinely helpful service here.

Reviews (173)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34)
Thumbnail of user donnam3421
Florida
1 review
0 helpful votes
  • Send Message
December 25th, 2022

This sweater is such a unique item. My brother in law is going to love it. Great quality. I recommend this web site & products.

Thumbnail of user marvina80
Florida
1 review
2 helpful votes
  • Send Message
October 20th, 2022
Verified purchase

Ordered a Hunter X hunter rashgaurd and it came on time, holds up during my training. Design looks just like on the website. Can't complain

Service
Value
Shipping
Returns
Quality
Thumbnail of user midnightspy2
Washington
1 review
0 helpful votes
  • Send Message
April 27th, 2023

I have boughten tfrom them 4 times every cloak has been good and customer service will answer any questions that you have the company is amazing.

Tip for consumers:
w company

Products used:
Dream CLaok

Service
Value
Shipping
Quality
Thumbnail of user andrewk1307
Texas
1 review
0 helpful votes
  • Send Message
December 18th, 2022

I've ordered multiple items from anime ape and not only were they just what I expected I've been getting compliments daily from fellow anime lovers!

Tip for consumers:
Take your time browsing I keep finding cooler stuff the more I look

Products used:
Sweater and button up shirt

Thumbnail of user animea2
Anime A. – Anime Ape Rep

Thank you for the wonderful feedback, Andrew! We're happy you loved your Anime Ape products! :)

Thumbnail of user omartinez81691
Washington
1 review
0 helpful votes
  • Send Message
May 10th, 2023

I got my BF a dream cloak. He loves it! He hasn't stopped wearing it since he got it! Need less to say I will be getting me and the kids one next!

Tip for consumers:
Shipping is on the long side. I say if you need this by a certain date order 3-4 weeks before.

Products used:
The dream cloak

Service
Value
Shipping
Quality
Thumbnail of user chelseycopps2
California
1 review
0 helpful votes
  • Send Message
April 13th, 2023

I have been wearing my blanket sweater for 2 months and it is super comfortable and it holds up in the wash

Products used:
Sweater

Service
Value
Shipping
Returns
Quality
Thumbnail of user jcespinozaromero
New Jersey
1 review
0 helpful votes
  • Send Message
September 5th, 2023

Awesome product, and very responsible! Customer service answer my email quick and the transaction was quick and easy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ramong139
Kentucky
1 review
0 helpful votes
  • Send Message
November 16th, 2022

Amazing service and worth the wait and money the quality and details on everything is so nice and good would highly recommend

Tip for consumers:
Control yourself cause they have a lot of amazing stuff

Products used:
Cloak

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreww1847
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 26th, 2022

Best place to get anime gear. Great Quality and they have gear from every show and don't get me started on the new drops like bruhhh

Products used:
hsDjcvFqzcdge-DvwEDaahwkhdl-izuhbfthoqEze-fcFuEfDtpzwyf

Service
Value
Shipping
Quality
Thumbnail of user williama1998
Colorado
1 review
0 helpful votes
  • Send Message
December 6th, 2022

This hoodie is beautiful an stylish. Anime is so helpful they'll treat you right. Xl is just the right size i am 5 11" 179 pounds.

Tip for consumers:
Be sure to let them know your problem they’ll solve it.

Products used:
Super saiyan blue vegeta hoodie

Service
Value
Shipping
Quality
Thumbnail of user rolandom98
California
1 review
0 helpful votes
  • Send Message
November 16th, 2022

Great fit, construction and design. Very happy with my purchase. Received in promptly matter. Will return with my business.

Products used:
One piece shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaydenc45
GB
1 review
0 helpful votes
  • Send Message
November 16th, 2022

Great quality and range of designs! And there are plenty of different kinds of clothing too! Anime Ape is now my go-to for anime gear.

Tip for consumers:
always check the size charts

Products used:
shirts and hoodies

Thumbnail of user ericapryor5
Virginia
1 review
0 helpful votes
  • Send Message
September 11th, 2023

I love their clothes. The texture is perfect and comfortable to wear. They're also true to size. I know everyone would love to clothes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cjbooker127
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 3rd, 2023

I love their products, it is cool and amazing. I love how they design their products. It's good material. I would buy from here more.

Products used:
I end up using a hoodie.

Thumbnail of user rgarci380
Washington
1 review
0 helpful votes
  • Send Message
April 13th, 2023

At first I was nervous when I bought the clothes but the quality for the clothes are great the one down side some of the clothes are to big for me

Thumbnail of user jacklong59967
Ohio
1 review
0 helpful votes
  • Send Message
August 14th, 2023

Gotten black power ranger shorts and love how they feel when I wear them so I'm hopefully able to get all the rangers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidd4573
Illinois
1 review
0 helpful votes
  • Send Message
November 22nd, 2022

Sizing may be a bit wrong at times so make sure you confirm before ordering. Items are always too notch and not cheaply made.

Tip for consumers:
Check sizing!!

Products used:
2 power ranger baseball jerseys

Service
Value
Shipping
Returns
Quality
Thumbnail of user zayncruzinvestments
Washington
1 review
4 helpful votes
  • Send Message
May 30th, 2023

Blanket Hoodies On Point. Amazing. Keep up the amazing work. The quality of everything is great as well!

Products used:
Blanket hoodie, swim trunks

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaguilar770
Indiana
1 review
0 helpful votes
  • Send Message
May 9th, 2023

I bought three rashguards (zenitsu,Tanjiro, Deku) and was surprised with the great quality and how comfortable they are overall during my workouts.

Tip for consumers:
Order took a while to ship because items were made to order. Very good quality.

Products used:
All items were used.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertk3297
Arizona
1 review
0 helpful votes
  • Send Message
December 17th, 2022

I got this ugly $#*! sweater to let y'all know that I too believe Die Hard is a Christmas movie! AWESOME!

Thumbnail of user williamb5115
Louisiana
1 review
3 helpful votes
  • Send Message
January 14th, 2023
Verified purchase

I ordered a queen size Goku quilt on December 31,2022. On January 5,2023 I was given a tracking number, I went usps website and checked and seen it was awaiting item so I checked all the boxes for notifications. On January 9 I got a notification from usps saying my item will arrive on January 12,2023, then January 11, I received a notification saying that my package was in final destination in Oshkosh, Wisconsin awaiting delivery that was after the post office was closed. So on January 12 I went to my post office and told them they were delivering to the wrong state. I live in New Orleans. So nice lady took my info and she was like, Oh honey they lied to you. She told me that the package only weighed 8.8 oz and that yes it was first class and only costed $3.99. Also was the fact that my name wasn't even on it. So I emailed them and sent screenshots of their website and usps's. Basically proving they give me the wrong tracking number but yet I haven't received a email or anything. It says on my account on their website that my order is complete. Bull$#*!! Their website states that it was started by 20 something year old geeks who just lost their virginity. But you look at complaints on the BBB they say they are a family company. Which is it? Anime Ape website gives a Wyoming address no phone number but if you look at the BBB it gives you a Florida address and Wyoming number which is *******273. Then you call it the damn message says, Sorry did we F@&k up your order? That's it other than here's our email address. I also found out that the Florida address is a UPS store and the Wyoming address is a company name Laurezone LLC. Found another Wyoming number on another website I haven't called it but most likely the same. Of course I filed a complaint with the BBB, but I'll see. Emailed the company and told them they should be investigated by the F.B.I. Next time I'll make sure the company is BBB Affiliated and I will do my research before hand. So as of right now I'm out of $62.30( they had a 20% off). I am going to see where this goes but please do not for all the love of the Super Saiyan God don't order from this scam site!

Tip for consumers:
Do not order from Anime Ape they are a scam

Products used:
Quilt

Service
Value
Shipping
Returns
Quality
Thumbnail of user animea2
Anime A. – Anime Ape Rep

Hey William,

We have reviewed your feedback and we regret to know you've had such a bad experience with Anime Ape.

We requested for your information so we can look up your records. If you could email us at support@animeape.com, we would be happy to provide you with a resolution.

Thank you, and awaiting your email.

Regards,
Anime Ape Customer Support

Thumbnail of user ericg616
Colorado
1 review
12 helpful votes
  • Send Message
July 25th, 2020

The site and Facebook page is selling illegal and counterfeit merchandise. You have been warned...

Thumbnail of user yoanng4
France
1 review
0 helpful votes
  • Send Message
November 16th, 2022

J'ai commandé une veste Kirito qui est superbe. La veste tient chaud et c'est arriver avant la date prévu.

Tip for consumers:
Faites attention à la taille des vêtements, il faut prendre une taille en dessous

Products used:
Veste SAO

Service
Shipping

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

WE’RE A BUNCH OF GEEKS
Anime Ape was founded in 2013 by a group of geeks in their mid 20s who had recently lost their virginity. We started making shirts as a joke… But after a few of our designs went viral, we knew we had something special here. So after brainstorming over 8 redbulls and 12 rounds of Halo, we put together a genius 3 part marketing plan…

Phase 1: Design funny shirts
Phase 2:?
Phase 3: Profit

From then on, we decided to focus our energy into producing great designs and handpicking the coolest collectibles from all around the world and offer them on our website. We’re always adding new products and working hard to find new merchandise that our fans will truly appreciate. Join us, don’t take yourselves too seriously, and have a good time.

Company Representative

Thumbnail of user animea2
Anime A.
Typically responds within 14 hours

How do I know I can trust these reviews about Anime Ape?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Anime Ape?