• Ankaka

Ankaka

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Overview

Ankaka has a rating of 3.6 stars from 86 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ankaka most frequently mention customer service, fast delivery, and good quality. Ankaka ranks 5th among Spy sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    6
  • Quality
    7
How would you rate Ankaka?
Top Positive Review

“Ankaka was a real find, they have a range of products”

Daphne F.
3/26/13

Ankaka was a real find, they have a range of products. Prices are very competitive and their service excellent. This time I bought the wireless baby alarm infant cry detector baby monitor watcher.So great item. Thank you for such good service.

Top Critical Review

“Ordered my barcelona phone 3 months ago, it still hasn't...”

tom d.
5/11/11

Ordered my barcelona phone 3 months ago, it still hasn't arrived. Ankaka informed me my only options were to wait until they figured out what happened to the package, or buy another one from them. Seller responsibility doesn't seem to exist and the customer service is complete useless.

Reviews (86)

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Reviews that mention popular keywords

customer service (8) time frame (3) spy gear (5) android phone (4) cell phone (4)
Thumbnail of user bc31
Illinois
1 review
3 helpful votes
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October 20th, 2013

I ordered a phone, it didn't work so I returned it. They received and confirmed it did not work. Then promised me a refund. They never sent it. Now, 6 months later they don't even respond to my emails. $60 down the drain. Please avoid these people. They are dishonest.

Thumbnail of user danielm20
Illinois
1 review
5 helpful votes
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October 4th, 2011

Bought a laser pointer which arrived after two weeks and did not work. Tried to return for refund, but company did not refund money in spite of multiple efforts including PayPal inquirey. I advise not buying anything from this company due to their poor customer service (and product).

Thumbnail of user joshuaj19
Michigan
1 review
4 helpful votes
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April 10th, 2014

Never shipped product. Strung me along for months with false promises, blaming Chinese customs, Chinese postal service, and US postal service. Tracking number indicated that product was never picked up at origin. Eventually, I asked for refund, and they permanently quit responding.

Thumbnail of user yvonneb4
Virginia
1 review
5 helpful votes
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August 2nd, 2013

Ordered item and after 8 weeks checked to find out where it was... it was delivered to an incorrect address... they are not willing to assist in my getting the item "It was delivered - purchase again" is all that they will say.

Thumbnail of user serenae1
France
1 review
1 helpful vote
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June 10th, 2013

Service from Ankaka made a good impression. Convenient interface of the site, a very fast order processing. Excellent customer support. The quality of the purchased items.In general, I'm satisfied and willing to continue to buy from Ankaka.

Thumbnail of user johnh694
Kentucky
1 review
0 helpful votes
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April 26th, 2017

I'm an experienced user of spy gear and Ankaka has some of the best! I ordered my stuff and got it fairly quickly. I was impressed with the packaging then later on when I got the product I was even more impressed. It was not cheap made stuff, you could tell it was of good quality.

Thumbnail of user supritd
India
1 review
0 helpful votes
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June 22nd, 2016

Ankaka is a great wholesaler of spy gears.It's spy gears are really great.The spy gear includes hidden spy audio device, spy camera etc. However ankaka is a china based company.It also gives 1 year warranty on spy gears. Highly recommended. Thanks a lot for such great spy gears.

Thumbnail of user rpsh
Bangladesh
1 review
0 helpful votes
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July 19th, 2018

I have an experienced spy gear user and Ankaka has some of the best quality spy gear. So I ordered my thing and got it fairly fast. When I got the product, I was fascinated because it was not created cheaply, so I can say it was good quality.

Thumbnail of user ciyitala
Austria
1 review
1 helpful vote
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May 8th, 2013

The product i bought from ankaka.com is very nice and their customer service is very friendly.The infrared HD waterproof spy camera with 1080P mini DVR 8GB I bought was as described and received promptly. I will also once again go to buy other product.

Thumbnail of user rosex
Canada
1 review
1 helpful vote
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March 10th, 2013

Super cheap, great selection for anything! The fast shipping speed is amazing. Best place to buy spy gadgets for an amazing price, I couldn't find anything else on the net for the right price but ankaka outdid everyone!

Thumbnail of user williama35
Hong Kong
1 review
1 helpful vote
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April 11th, 2014

Original Lenovo S720: One-touch SOS, GPS, Dual Camera, Smart Capture, Android Phone, Genuine, Authentic, S720, Lenovo

I just received the lenovo S720 phone. It's very nice phone with high quality. Excellent communication and fast delivery. Also thank you for the generous gifts come with phone.
My kids loved it so much. And I will order more in this store. Highly recommended.

Thumbnail of user jamest28
GB
1 review
4 helpful votes
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November 14th, 2014

Total waste of time and money. They sent me used faulty goods with missing instructions and accessories. After 2 months of emailing I am no further to getting any repsolve.

Now they want me to pay for postage and will charge 20% restocking fee. I dont trust them enough to risk the postage back and dont think I will ever get my money back.

STAY WELLL AWAY.

Thumbnail of user gretah
Sweden
2 reviews
9 helpful votes
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April 25th, 2013

I was very satisfied with the quality of the product. I ordered the Mini Aroma Ultrasonic Diffuser Aromatherapy Humidifier with 4 Timer Settings. I have customers wanting Air Purifier and expect to be ordering soon.

Thumbnail of user vaughann
Texas
1 review
4 helpful votes
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February 13th, 2014

Ordered a spy watch with camera and Audio.
Can not get delivery, 6 e-mails no response, Tracking Service No Shipment 8-10 times, bad reports here on line, I have American Express canceled and refunded payment.

Thumbnail of user oliviaj17
Massachusetts
1 review
1 helpful vote
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April 18th, 2017

The tracking number didn't work, and when I emailed to ask for a tracking number that did work their response was that I should just wait for it to arrive.
When the devices arrived, they were defect. I emailed again explaining how the devices were not working, and their response was that I was using them incorrectly and that I should watch some videos on youtube. I further explained that I was not using them incorrectly and that I am very familiar with the type of product I had ordered. They proceeded to ask or me for the password to my computer and the devices so they could fix it from China. I'm obviously not that stupid!
Total scam company trying to take advantage of people!
Ankaka are unwilling to refund my expenses unless I give them my password.
DO NOT BUY ANYTHING AT ANKAKA!

PS: The manual is horribly translated from Chinese to English and doesn't make sense.

Thumbnail of user shellyw6
California
1 review
1 helpful vote
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February 17th, 2013

I got this android phone bSense N8 a few days ago. I love it. Build quality is great and its performance is top notch. I hope its as reliable as it is well made but only time will tell. Anyway, now it is a nice phone.

Thumbnail of user kmthyt
Germany
1 review
1 helpful vote
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April 23rd, 2013

The 1080P HD camcorder with touchscreen and 5x optical zoom which is a high definition camcorder arrived in reasonable time, well packed and as specified.
A couple of things of the contents, though, were inoperable, thankfully not impacting useability.

Thumbnail of user josies1
Canada
1 review
1 helpful vote
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March 7th, 2013

Great products and quick shipping. I purchase one Two-way Audio Wireless Baby Monitor with Night Vision, 380TV lines and Weather-proof design and i am very happy with the services. I will buy again from them.

Thumbnail of user scottm155
Spain
1 review
0 helpful votes
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April 5th, 2016

Ankaka took my Paypal payment and I waited for delivery of my goods. After a month of waiting and nothing arriving I contacted Paypal. They contacted Ankaka who refunded my money with no explanation whatsoever! In other words: Ankaka had my money - FREE - for over a month! AND THEY WASTED MY TIME!

Why did Ankaka take my payment if they weren't going to deliver me my goods? They must have known in advance whether they could deliver them or not!

Anyone who knows anything about business can see the financial benefits to Ankaka of taking customers' payments without delivering them their goods - and if it happens with many customers then the benefits keep piling up for Ankaka! I leave it to others to decide the rights and wrongs of this behaviour!

Tip for consumers:
If you get your goods quickly, ok! If you don't get them at all, be mighty suspicious of the reasons why Ankaka took your money in the first place!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomasg16
Sweden
1 review
1 helpful vote
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December 9th, 2015

Waste of money. They sent used goods with dirt spots and scratches. I sent photos but they claimed it was a transport issue.
Don't buy from this company!

Thumbnail of user eolorfulld
France
1 review
2 helpful votes
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June 4th, 2013

I have bought lots of cool gadgets from this store. They have very attractive prices indeed. And I could receive the item in a short time. Highly recommended!

Thumbnail of user db35
Texas
1 review
1 helpful vote
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August 16th, 2012

I bought a tablet from them last month. It was on time and worked fine. Their prices were really low so I can see myself buying more tech stuff from them in the future.

Thumbnail of user avivab
Virginia
1 review
1 helpful vote
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May 27th, 2013

Very cheap products of good quality. Very, very good customer service and fast shipping but the shipping fee is a little more that I expected. Anyway I am happy to recommend ANKAKA.COM to all my friends to buy COOL gadgets.

Thumbnail of user connier10
Viet Nam
1 review
1 helpful vote
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May 3rd, 2013

I've been with Ankaka for almost an year now. And very satisfied by their service and great communication along with prompt service. Most of the products I had bought are great. Will refer everyone.

Thumbnail of user judyn3
Michigan
1 review
1 helpful vote
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July 6th, 2012

Got my tablet in a timely matter. In good shape. It was wrapped factory sealed. I like it very useful. Great company, I will do business with them again.

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About the business

Ankaka is a top tie 1 spy gadgets wholesaler offering hidden cameras, audio bugs and bug detectors for global resellers and drop shippers.

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