business logo of Anne Fontaine
annefontaine.com
luxury, chic, classic, formal womenAge 26-45, 46-60 $$$$
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About the Business

Anne Fontaine is a luxury brand that embodies Parisian elegance, originally celebrated for its white shirts. Now a lifestyle brand, it offers sophisticated ready-to-wear clothing, accessories, handbags, and shoes, showcasing exquisite craftsmanship and timeless style for the modern woman.


annefontaine.com
+1 855-405-6755
France
Founded in 1993
Clothing item from Anne FontaineFashion apparel by Anne FontaineMerchandise from Anne Fontaine clothing lineAnne Fontaine fashion product

Business Highlights

General

Year Founded: 1993
Target Gender: women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $15
Free Shipping: sometimes
Free Shipping Detail: for orders over $500

Returns

Return Policy: not free
Return Instructions: must be new, unused merchandise.
Return Cost: $10 shipping fee

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: luxury, chic, classic, formal
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-405-6755
Support Email: concierge@annefontaine.com

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Klarna

How would you rate Anne Fontaine?
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Reviews Summary

Anne Fontaine has a rating of 3.2 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anne Fontaine most frequently mention customer service, shopping experience and perfect outfit. Anne Fontaine ranks 270th among Clothing sites.

service
58
value
58
shipping
54
returns
46
quality
56
New York
1 review
0 helpful votes
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My personal stylist
January 24, 2024

The staff at Anne Fontaine seem to understand my style preferences perfectly, making each visit a great experience. The brand offers exceptional value, with each piece feeling like a unique work of art. Wearing Anne Fontaine gives me confidence, knowing that my outfit will stand out and not be just another common choice.

Date of experience: January 23, 2024
New York
1 review
1 helpful vote
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Well-Appointed Shop
December 5, 2021

Excellent customer service. Their concierge helped me process an exchange efficiently. I didn't have to wait long. I even got additional help from their stylist. Really luxurious experience with Anne Fontaine.

Date of experience: December 5, 2021
New York
1 review
0 helpful votes
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Upon my arrival, I was warmly greeted by a proficient and amicable team who displayed remarkable customer service. They assisted me in locating the ideal attire for a forthcoming occasion, extending valuable recommendations and insights to ensure I made the most suitable selections.

Date of experience: October 10, 2023
Arizona
1 review
0 helpful votes
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Anne Fontaine is a favorite of mine, and every visit to their store is always a delightful experience. Their clothing collection consistently impresses me. When I'm on the lookout for top-notch fashion deals, they're my first stop.

Date of experience: August 24, 2023
New York
1 review
1 helpful vote
Follow Sabrina W.
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I've been shopping with them for over a year now. The website is easy to use. They give you a tracking number to track your order. I contacted them when a shirt I really liked had already sold out and they helped me to get it shortly afterwards. Very supportive and responsive customer service folks.

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
Follow Cody R.
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I am thoroughly impressed by the intricate detail and craftsmanship in their designs. They were not only knowledgeable and friendly but also went the extra mile to assist me in selecting the ideal outfit for an upcoming event. I highly recommend it.

Date of experience: January 4, 2024
Romania
1 review
0 helpful votes
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The craftsmanship of the designs surprised me during my recent visit to one of their establishments. It was amazing how well the store employees served customers. They helped me choose the perfect clothing for an impending event and did so with great knowledge and courtesy. They come highly recommended.

Date of experience: January 8, 2024
Texas
1 review
0 helpful votes
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I keep coming back
December 13, 2023

I found the staff to be both welcoming and supportive during my visit. They assisted me without making me feel any pressure to make a purchase. The manager on duty was particularly fantastic, offering courteous and excellent help in choosing my clothes.

Date of experience: December 11, 2023
New York
0 reviews
0 helpful votes
Follow Deron R.
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Such a wonderful and warm customer service. I've been coming here for years and I always leave happy. I got to know the staff well and it's nice that they always remember my preferences. I just love how I give them an idea of what I want and they would come back with different choices.

Date of experience: June 26, 2022
New York
1 review
1 helpful vote
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I live in Canada, and I have used the option of international orders to purchase my favorite pieces on their website. Never had a single problem with shipping. The fees are reasonable, and they also have a return policy.

Date of experience: May 25, 2022