Getting a refund was such a hassle! Even with the receipts and tags they're looking for reasons to avoid returning the item and give my money back! I asked for the manager and they said she wasn't there but I know she was just hiding! With the treatment I got I'm never going back to this shop again!

The collection of clothes is truly stunning, and I consistently discover new pieces to enhance my collection. The store staff remains incredibly accommodating and friendly. The collection of clothes is truly stunning, and I consistently discover new pieces to enhance my collection.

The upper management is incapable of leading the company. The managers are unqualified to be in their positions because they are ineffective in accomplishing their jobs. Most of them are clueless on how to handle employees and only resort to verbal abuse. They also clearly show favoritism and do not treat the other employees fairly. The management is too disorganized to properly lead.

It was my second time visiting the store and it was the same nice experience. Store staff are very accommodating and friendly. The clothes are beautiful and I always found new piece to add to my collection.

My experience here was really traumatizing! The staff's attitude was downright insane they acted like they were doing me a favor just by acknowledging my existence. I've never felt so disrespected as a paying customer in my life. Their arrogance and lack of basic courtesy were unbearable and left me questioning how such behavior was even tolerated. This wasn't just bad customer service it was a complete disaster that made me regret ever stepping foot into their store.

As a customer, my experience with Anne Fontaine's store was incredibly disappointing. The website's user interface was frustratingly cumbersome, making it difficult to navigate and find the products I was looking for. Browsing through the collection was a time-consuming process, as the filters and seach optioms were not intuitive and often returned irrelevant results. This lack of user-friendly design greatly hindered my ability to explore and make informed purchasing decisions. The lack of prompt and efficient communication demonstrated a claer disreagrd for customer satisfaction. I would caution potential customers to carefully consider these drawbacks!

The quality of the products they offer is NOT GOOD. THEIR CLAIMS ARE FAKE! These evil people sell expensive products, and buying them is a waste of money. Avoid making the same mistake I did. Do not buy anything on impulse. I bought something the wrong size and wanted to return it but couldn't. It was ridiculous!

Whenever I contacted their customer service people, they became very rude and disrespectful and even used verbal abuse. It was AWFUL! STAY AWAY! BEWARE!

Came here last week to check their latest creations. I was greeted by a warm smile. They never disappoint and the store manager is always there to help.

Unique design. Amazing collections. I always check the new arrivals so as not to miss anything that I really love. They have great stylists who help me choose the best clothing for my wardrobe.