• Anniecloth

Anniecloth

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Overview

Anniecloth has a rating of 3.7 stars from 5,205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service, and good quality. Anniecloth ranks 17th among Women's Clothing sites.

  • Service
    573
  • Value
    316
  • Shipping
    317
  • Returns
    122
  • Quality
    1526

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 73.3%
Positive
11
Neutral
1
Negative
3

Instant Feedback

52,335 reviews

355
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How would you rate Anniecloth?
Top Positive Review

“Great prices for amazing quality!”

Leonora R.
12/3/19

I was a little skeptical from ordering at first. You see cheap prices and you think cheap clothing. Well I was wrong, I have ordered 3 times now because the quality of these items are amazing and the price well you cant beat it anywhere. Tracking the order can be a little difficult but you send them a ticket and they get back to you so quickly and let you be at ease that your order is on the way. Great website overall. Great prices for amazing quality!

Top Critical Review

“Returns must be sent to Hong Kong. No phone number for Customer service”

Jeff M.
1/20/21

This company has just ripped me off of 185 dollars. They require all returns to be sent to Hong Kong. They make it look like they are doing business out of San Francisco, CA. They staggered our shipment into 3 shipments and then told us we were beyond the 15 day return policy. Customer service is only done by email in broken English and they always apologize for no phone number. Stay away from this sham. Clothes and shoes were inferior products when they arrived. Now, I'm stuck with selling the junk on Ebay.

Reviews (5,205)

Rating

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Reviews that mention popular keywords

customer service (655) annie cloth (700) return policy (194) shopping experience (626) return label (54) phone number (79) quality clothes (136) credit card (199)
Thumbnail of user barbaram2330
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Splashy website, but poor sizing. Will not order from them again

Reason I chose this business:

Unique clothes

Quality
Thumbnail of user amandan722
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

Good it has lots of different n unique clothing...

Reason I chose this business:

I saw an ad

Quality
Thumbnail of user marye1557
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Lovely inventory. Good prices. Happy with bright jewelry (I ordered earrings).

Reason I chose this business:

Attractive offer

Thumbnail of user susanu469
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Rec'd product in timely manner and I'm pleased with my purchase.

Reason I chose this business:

Creative product!

Quality
Thumbnail of user jimm1916
2 reviews
0 helpful votes
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October 28th, 2021
Verified purchase
• Updated review

I love Annie cloth but not the shipping rates which will cause me to look else where.

Reason I chose this business:

I saw a cute shirt!

Quality
I love Annie cloth but not the shipping rates which...
October 15th, 2021
Verified site experience
• Previous review

I love Annie cloth but not the shipping rates which will cause me to look else where.

Reason I chose this business:

I had email that said 15% off but didn't receive it!

Thumbnail of user mariag1749
3 reviews
0 helpful votes
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October 24th, 2021
Verified purchase

I enjoy looking at everything online versus getting out.

Reason I chose this business:

I found some items that I could not find elswhere.

Quality
Thumbnail of user amyk1101
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

Good experience check out took me awhile I'm knew to this online shopping.

Reason I chose this business:

Love the cloths and the prices of everything.

Service
Quality
Thumbnail of user nancyf1225
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Easy shopping and checkout. Returns are horrible. Amazon is much better.

Reason I chose this business:

I like the clothes

Service
Quality
Thumbnail of user emilyw294
1 review
0 helpful votes
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December 8th, 2019

Great shopping experience! Just bought a nice dress!...

Thumbnail of user lilyg76
1 review
0 helpful votes
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April 3rd, 2021

I chose a black waxed jacket for my first purchase at this online boutique. Definitely cheaper and better quality than a mall stores.

Thumbnail of user nataliab96
1 review
0 helpful votes
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August 29th, 2021

Livraison rapide. C'est ma boutique en ligne préférée car ils ont la meilleure sélection de robes et une livraison très rapide. Je suis un procrastinateur total, donc c'est génial de pouvoir compter sur eux pour les commandes de dernière minute.

Thumbnail of user marthat597
1 review
0 helpful votes
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January 6th, 2022

Es un engaño una cosa es lo que te muestran y otra la porqueriza que envían. Los bote a la basura porque ni siquiera para donar o regalar sirven. Nunca escribo un comentario pero lo hago para que otros no salga estafados como me pasó a mi. Les doy una estrella porque el costumer service es atento.

* Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shipping
Quality
Thumbnail of user missw50
Miss W. – Anniecloth Rep

Sorry that you are not satisfied with the item(s).

Could you please send us your order number and some photos for the received items to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.

Thumbnail of user pamelay443
1 review
0 helpful votes
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January 9th, 2022
Verified purchase
• Updated review

Le transport est moindre en prix mais très long. La marchandise ne ressemble vraiment pas à ce qu'on reçoit. Les mitaines que j'ai reçues ne ressemblent pas à l'image. Les renards ne sont pas touffus comme l'image et le matériel est très mince. Déçue.

Reason I chose this business:

Je ne commande plus sur ce site

Quality
Beaucoup d'articles sur ce site
November 8th, 2021
Verified site experience
• Previous review

Beaucoup d'articles sur ce site. Wow

Reason I chose this business:

Pour le transport qui est bas et pour les beaux articles qui s'y trouvent

Thumbnail of user laurenc527
1 review
0 helpful votes
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April 3rd, 2021

OMG! Awesome place on the internet. I got literally everything I wanted, the dresses and blouses are spectacular.

Thumbnail of user kathp120
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Rápida, sencilla, cómoda y segura, era la primera vez hay que comprobar que las talllas sean las correctas y el pedido corresponda con el que has realizado.

Reason I chose this business:

Hace tiempo que la sigo

Quality
Thumbnail of user lisav773
1 review
0 helpful votes
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September 25th, 2021
Verified purchase

Good experience ייטוחחבחכחכחגחחכחוןןם8פ78מ עןןכווכוכןליןוןו5אאץייןע יןככוכחנעחחחהחחחנל מהחחנחעעחענחעתעע. עח

Reason I chose this business:

חשבתי שאקבל הנחה שהובטחה במהלך הקניה

Quality
Thumbnail of user missw50
Miss W. – Anniecloth Rep

האם לחצת על כפתור החל כדי להפעיל את קוד הקופון שלך?
אם שכחת להזין את מספר הקוד, תחמיץ את ההזדמנות ליהנות מהנחות מתאימות.

אנו חנות קניות מקוונת אמינה. אנו מתחייבים לספק חווית קניה טובה יותרלצרכנים.

Thumbnail of user nancyo765
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase
• Updated review

Buen servicio no hubo demora graciias. Me gusta mucho las modas con motivos catolicos

Reason I chose this business:

I like the fashion, and the quality is good

Service
Quality
It hard to use the selection of items, hard to edit...
March 30th, 2022
Verified site experience
• Previous review

It hard to use the selection of items, hard to edit if you changed options

Reason I chose this business:

I like the fashions and the prices are ok

Hard to be back to the correct page when you look for...
March 13th, 2022
Verified site experience
• Previous review

Hard to be back to the correct page when you look for item description. You get a different page and start looking again

Reason I chose this business:

Yes i like the fsshion dessiing

Thumbnail of user laurenx47
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

Beaux et nombreux choix! Ce qui me fait peur est le délai de livraison.

Reason I chose this business:

Parce qu’il y avait beaucoup de choix.

* Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user missw50
Miss W. – Anniecloth Rep

Cher client,

Temps total = temps de traitement + temps d'expédition
Traitement des commandes: 2-3 jours ouvrables.
Pour plus de détails sur la livraison, vous pouvez vérifier ici: https :// anniecloth. Com/information/Shipping%20%26%20Delivery
La date de livraison réelle doit être basée sur la situation réelle d'expédition. J'espère que tu comprends.

Vous pouvez contacter notre service client pour vérifier l'état de la commande à tout moment. Nous apprécions votre patience pour cette commande.

Merci pour vos commentaires et désolé pour la gêne occasionnée.

Vos commentaires sont très important pour nous. Nous transmettrons vos commentaires sincères aux services concernés.

Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à service@Anniecloth.com

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Company Representative

Thumbnail of user laih3
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Typically responds within 7 days

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