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Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I saw on this page a beautiful white blouse with a spectacular design. A few days later I received my order. Could not been more easy.
I ordered well over 200$ worth of clothing and received nothing. It's been 8 months and I still haven't received my money or clothing. They give no number and I've sent hundreds of emails. No one returns them. So I can say this site is a dirty scam and we need to do something.
Buy a beautiful and lively dress, very well priced, true to the description of the website, very functional, I received the order very quickly.
I love this store, I placed an order, I got super fast, the beautiful dress and the excellent treatment.
I have bought excellent quality clothes on this page, they have a very useful service, delivery is always on time. Highly recommended.
I ordered many items on Dec. 2,2019 to have for Christmas. Only got items, one at a time months later. The remaining items (3) were never sent to me and it is now May, 2020. I received several emails telling me they would be sent in a couple of weeks... NOT! I paid by Paypal and they were not able to get my disputed amount returned and told me to go to my credit card company. My credit card company gave me the disputed amount and I have no idea if Annie Cloth even responded. TOO BAD THAT THIS IS A CHINA SHAM... AGAIN.! YOU HAVE BEEN WARNED.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
We did issue 35.41USD refund for three canceled items already. Check your account carefully.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Absolutely fantastic website, with service and a variety of designs. I don't have a bad word to say. I have had to send an email to the company on a couple of occasions and they have been more than useful.
The boots I ordered here are as they look in the photos. The bracelet too. Good service, very good prices.
All perfect, I love the two shirts I ordered, whose quality and fabric design fully meet the expectations I had!
I have always been fat, I tried diets and everything; Nothing worked for me. Shopping was frustrating; the clothes that I liked there were no sizes, the ones that were sizes the clothes were classic and boring. Until I found this online store; My life changed, I no longer try miracle diets, I simply accepted myself as I am and now thanks to the designs I find here I can wear a look like any other person. I love their models, their colors, offers, promotions and the best, the prices.
Beautiful shirts, I had a problem with my shipment and it was resolved without problems, great help, excellent quality and design.
I loved the shirts and dresses I received. Great quality and they were sent to me so fast. The person who helped me was very patient and professional.
They offer discounts when you need them and for seasons, they also deliver your orders on time. This boutique exceeded my expectations, I will buy again and again. Thank you.
I love this boutique for its clothing collection, I love the colors and they fit me perfectly. They offer fast and reliable deliveries. I will definitely buy again and again.
I bought 2 dresses from this boutique and they were perfect, they gave me many compliments when I wore them. Shipping is so fast that I love it, so it's perfect if you need something at the last minute. Overall it has an amazing selection of beautiful pieces.
The website is always amazing! Honestly, it was so difficult for me to choose a dress that I wanted, and the one I got is absolutely beautiful, I am obsessed with this boutique
Received email from company my order on the way. As of 4/30 package not delivered. Tried calling customer service phone always busy
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The items I received looked nothing like it showed on the site. One of the tops looked used and already washed. One item I did not receive. When I questioned them, they asked if I wanted a refund. I said yes and never heard from them again. Terrible company. Junk merchandise! Do not buy from them.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I absolutely loved my experience here! I bought an amazing quality dress, shipping was normal for these cases! I received many compliments! I will definitely buy from here again. 100% satisfied!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth