• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
See all photos
How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

See full review
Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user miguels463
Kentucky
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

The package arrived promptly, securely packed with all items intact. The box was in excellent condition, and the contents matched the description perfectly. Shipping was fast, and the tracking updates were accurate. Overall, a seamless experience with great attention to detail. Highly recommend this reliable service.

Quality
Thumbnail of user donaldk934
Minnesota
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

I ordered the Astro Bot controller and received it with the controller box itself in a plastic shipping bag. These controller boxes are not designed or tested for edge crush strength like shipping boxes so they get crushed during shipping.

My controller arrived with box crush damage and makes the box less presentable collection wise. The controller itself was fine and had no damage.

When I ordered the Concord controller from Sony's PS Direct, it came in a well packed box and had absolutely no damage to the controller box. This is how controllers should be shipped, not in a plastic bag.

Reason I chose this business:

Everyone else carrying the Astro Bot controller were out of preorders as they were hit by customers and scalper bots. ANTOnline was the only retailer that had the preorders still available.

Reason I chose this product:

I wanted I really nice limited edition controller to go with the Astro Bot game.

Quality
Thumbnail of user linxords
Colorado
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

I purchased the Astro Bot PS5 controller and was severely disappointed with the shipping involved with my product. It was shipped in a plastic bag with absolutely zero padding or protection for the product itself. When "unwrapping" the order (instead of unboxing), it naturally suffered multiple dents and dings that could have been avoided by simply using a shipping box, even potentially without additional packaging. Terrible shipping care for a limited-time product.

Reason I chose this business:

ANTOnline had the product available, that is the sole reason I shopped with the company. It was my first experience with them and potentially will be the last.

Reason I chose this product:

The product was a limited-time product for a game release and was relatively hard to find. ANTOnline was one of few retailers that stocked the controller.

Quality
Thumbnail of user jakem751
Washington
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

I gotta be honest: I had no idea that AntOnline existed until I googled the Astrobot controller and saw an article from IGN recommending the site as one of the only places to get the bundle. So, I took a shot, and I'm grateful I did, because it arrived quickly and without issue.

Don't sleep on this site—they're great!

Quality
Thumbnail of user robinj614
North Carolina
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

I actually live in Puerto Rico and i have to send the package to my aunt in Texas because this racist website don't ship anything to Puerto Rico. Do better, we are a territory from the united states.

Reason I chose this business:

Because they have the product available.

Reason I chose this product:

Because I really wanted.

Quality
Thumbnail of user ryanc3063
Oregon
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

It was great I got what I ordered with no issues at all. However I can't change my password as the email won't go through. Please fix!

Reason I chose this business:

Checked my email and found a deal

Thumbnail of user jackiem962
New York
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

The controller that I ordered came in a plastic bag. The box the controller came in looked like ther

Quality
Thumbnail of user jabrilw2
Maryland
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Fein', fein', fein', fein'-fein' (yeah)Fein', fein', fein', fein'-fein' (yeah)Fein', fein', fein', fein'-fein' (yeah)

Reason I chose this business:

I work here dog

Thumbnail of user samuely219
New Jersey
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase
• Updated review

Canceled my order with little to no explanation and gave me no option to finding the items i had in my cart

Nothing unordinary
October 17th, 2024
Verified purchase
• Previous review

Everything was as expected. Sniped a bundle deal with a 3070 graphics card back when they were extremely scarce.

Reason I chose this business:

Good deal on a laptop. Hopefully refurbished does not mean abused lol

Thumbnail of user ryane1225
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

Easy. Quick. Painless. Enjoyable. Like most of my exes. Always a pleasure to deal with. Sites on point, price is on point, shipping is shipping..

Reason I chose this business:

Came over as a drop down. I double checked on Amazon to see if it was a better price there. It was the same. First come, first serve, if the same price. AntOnline won today's battle..

Thumbnail of user ianl429
Washington
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Used a deal linked by a company I trust and the whole process worked out great!

Quality
Thumbnail of user alexh2174
California
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

The item shipped from antonline quickly and arrived safely. It worked great

Thumbnail of user letsg7
Kentucky
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Box a little dented up but just what i ordered! Will again in the future

Reason I chose this business:

Availability

Reason I chose this product:

What i wanted.

Thumbnail of user williamm6700
California
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Charging tax on digital software is unnecessary, yet you are doing it.

Reason I chose this business:

Lowest current price.

Thumbnail of user franklinb159
North Carolina
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase
• Updated review

Very quick shipping and great prices a lot to choose from. Nice website

Reason I chose this business:

Better price

Fast smooth and easy
November 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user briang2548
California
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Received my item in timely fashion! Good deals on their website thanks again!

Reason I chose this product:

Didn’t own it and wanted it

Quality
Thumbnail of user conorm111
Virginia
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Decided to do a console upgrade and wanted one with a disc drive for backwards compatibility. ANTOnline was offering a good deal for a Series X, so I purchased it and they delivered it, and the bundled item, in excellent condition.

Reason I chose this business:

Good Price, seller seemed trustworthy.

Reason I chose this product:

Wanted to upgrade my Xbox One X, and seemed to be a good price to do that.

Quality
Thumbnail of user jasonh2709
Florida
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

I was kind of nervous at first, because it's a company I wasn't familiar with. They had a great deal on the AMD Ryzen 9 7900X3D, so I took a chance. It was a great experience. The delivery was quick. The product was as expected at a very good deal. Thank you ANTOnline!

Reason I chose this business:

They had the AMD Ryzen 9 7900X3D Gaming Processor at a very good price.

Reason I chose this product:

AMD Ryzen processors are very good products.

Quality
Thumbnail of user moea28
Indiana
1 review
2 helpful votes
  • Send Message
February 15th, 2021
Verified purchase

If you try to return anything back to them, good luck cos you'll regret it. Their return policy has so many loopholes only to benefit themselves and screw the consumer out of at least 15-30% of what you paid. Item can be factory sealed as you received it, they would still deduct up to 30%. If you had digital media, that's non returnable regardless of you used it or not. Customer service is useless over the phone and email replies are from live agents but copy and paste from their site. Shipping was fantastic, purchase experience was great but everything else was a huge turnoff. I would not suggest doing business with such shady and dishonest business.

Tip for consumers:
Buy to keep it and do not return otherwise you’ll regret it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user semperb
Massachusetts
1 review
0 helpful votes
  • Send Message
January 4th, 2021

Was able to purchase this on Antonline with no issues. In a world where "bots" push real people out of the way, Antonline put their foot down and took care of the people. Purchased for my cousin. Smiles all around.

Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

Thanks for shopping with us! We hope you will enjoy your purchase and will visit us again soon.

Thumbnail of user rossk126
New Jersey
1 review
1 helpful vote
  • Send Message
June 22nd, 2021
Verified purchase

Great customer support! While it says on their site that they don't do cancellations, they were able to cancel when I reached out to them right after I placed the order. They promptly responded and helped me cancel through their support email, so I'm quite satisfied with my experience.

Service
Thumbnail of user joanned304
New Jersey
1 review
2 helpful votes
  • Send Message
July 17th, 2021

This was my first time ordering the high demand console from antonline and I was lucky to secure the bag. Unfortunately, it was not packed as great as I thought it would be. No air bubbles to protect the console so it has some dents on the edges of the box. I just hope the console is not cracked. The package box came bent and opened. I have photos to show it. Otherwise, you receive everything you paid for. Just wish they can improve on packaging quality though for the price/shipping.

Service
Value
Shipping
Quality
Thumbnail of user rays494
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Got it earlier than expected and everything was included, would be 5 stars but the packaging was a bit under done allowing for movement inside during shipping so it could have been damaged. Outside of that "what if" awesome service

Thumbnail of user pheonixdragonv
South Carolina
3 reviews
0 helpful votes
  • Send Message
December 29th, 2023

Order Xbox One X a week ago product info said 3-5 business days, its last day mail can run 10 year old wouldn't have Xmas! No transaction number, no tracking number! I'm stuck sitting up in bed wondering why they if my son will have what he wants for Christmas! Worst experience I've had with ordering, I'm a gamer dad that lives close and figured I'd give Antonline a shot saw a great deal! Son will wake up with nothing! Thanks worst Xmas ever! PDV Will change review if comes in today!

Tip for consumers:
No transaction number give. Or shipping information displayed at purchase!

Products used:
Xbox X

Service
Value
Shipping
Thumbnail of user omarc129
California
1 review
2 helpful votes
  • Send Message
November 17th, 2021

Game was shipped in a bubble mailer so box arrived with dents all around. Poor packaging choice for a special edition. It also arrived nearly 3 weeks after the order was placed. Will never be buying from Antonline again!

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

How do I know I can trust these reviews about ANTOnline?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ANTOnline?