• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user nicholasg634
Michigan
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

After ordering the Xbox Starfield controller from a major big box retailers site and having my order randomly canceled, I didn't have hopes of still finding the controller anywhere. Luckily, ANTOnline had it in stock, and ready to go. The shipping was quick, the controller is amazing, and I could not be happier with my purchase!

Reason I chose this business:

The product I wanted was sold out EVERYWHERE else. ANTOnline had what I wanted for the right price.

Reason I chose this product:

I am a big fan of the aesthetic.

Quality
Thumbnail of user jonathang437
North Carolina
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

While on the hunt for the hottest item of the season, the PS5, I stumbled across this website and followed my gut. I never heard of AntOnline, but not only did they accept my online order, I called to confirm and the service was polite and on point! Received my PS5 a week after ordering! Thanks again for making this crazy year a bit better!

Thumbnail of user jaredt57
Texas
1 review
1 helpful vote
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November 23rd, 2020
Verified purchase

This was my first time using ANTOnline and it was a smooth experience. Fast shipping to Texas via UPS ground. Received it on November 14th - just two days after the PS5 console was released, which is very surprising since some major retailers had pre-order delays. Everything was included in the bundle just as described. The box was in great condition so it appears to have been handled well. Been playing the PS5 for over a week now without any problems.

Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

Thank you for being a part of the ant fam! We hope you will visit us again soon.

Thumbnail of user charlesd922
Florida
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I was stunned when I found the PS5 bundle On your website. I thought it was suspect even when I had received the email confirmation. It all turned out well with a great ending. Great customer service, shipping, communication and fair pricing. Thank you so much.

Thumbnail of user kristianb25
New York
2 reviews
0 helpful votes
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November 23rd, 2020
Verified purchase

My PS5 preorder experience was outstanding. Got regular updates on the status of my order. When one of the games that came with my bundle was not going to be available at launch, ANTOnline let me know and proactively sent me digital ps5 gift cards for the game instead which I got the day the console was released via email. I got a nice update a few days before the launch date that they had my ps5 in a box ready to go. It shipped out on launch day and I received two days later. Great job!

Thumbnail of user nikolasm6
Colorado
1 review
0 helpful votes
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December 2nd, 2020
Verified purchase
• Updated review

I would have to say amazing! I didn't have to mess around trying to get into another website or have to wait in a queue just to enter the site. The shipping was super fast. I ordered it and 3 hours later got a confirmation that it had shipped. Now that is service. It was a bit of a pricey bundle but in my opinion well worth it!

Reason I chose this business:

Saw on Twitter.

Reason I chose this product:

Wanted the latest and greatest console.

Value
Shipping
Quality
If I get it, I would say great!
November 25th, 2020
Verified site experience
• Previous review

If I get it, I would say great! I did like how it made it hard for the stupid bots to get through.

Reason I chose this business:

Saw on Twitter

Reason I chose this product:

Want the PS5

Thumbnail of user skylarr15
Michigan
1 review
0 helpful votes
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November 20th, 2020
Verified purchase

ANT support stopped responding regarding my refund and I would really like a clear explanation. I was hoping to re-order the next available ps5 bundle with my correct info, but with only a partial refund I can't afford to. Please email me back.

Reason I chose this business:

The apparent customer satisfaction with being able to successfully purchase a ps5.

Reason I chose this product:

Because I wanted a playstation 5 and was willing to pay more for the bundle considering the included accessories/games were worth it.

Service
Value
Shipping
Quality
Thumbnail of user joarm223
Turkey
1 review
0 helpful votes
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December 21st, 2023

I was able to retrieve my stolen Bitcoins owing to a Recovery Expert, a great professional. Their service is the only one I confidently recommend since he has the best customer service; he was not only incredibly responsive but also very patient with me, despite the fact that I asked a lot of questions. I gave him all the information he needed to help trace and recover my coins, and he did exactly that. I wholeheartedly recommend him. Contact him at [recoveryexpert at rescueteam dot com].

Thumbnail of user janej83
New York
1 review
4 helpful votes
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December 21st, 2017

These guys are absolute SCAMMERS. They will steal your money through refunds by charging ridiculous 15% or 30% restocking fees, and they return policy makes no sense. Listen to all the other reviews on here! These guys are a bunch of THIEVES! They will ruin your Christmas for you!

Thumbnail of user dominico29
California
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

The experience I had was flawless. I tried searching everywhere for an Xbox Series X and found this bundle. I was able to get one and had it shipped to me. It came with the console, Elite 2 remote and game pass. It's a great bundle and I definitely recommend to those trying to get it.

Thumbnail of user taylorb290
Kentucky
1 review
1 helpful vote
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November 23rd, 2020
Verified purchase

If you search for reviews for ANTOnline you're going to find a cesspool of 1 star reviews saying how this company is awful and doesn't deliver their products. I took a chance with them to pre-order a PS5 because everywhere else was sold out. Not only did I get my PS5 on release but whenever I called the company to ask them some questions, I was connected with a representative in seconds and they were extremely helpful. I cannot say anything bad about this company from my personal experience.

Thumbnail of user zacharyw117
Texas
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

My experience with ANTOnline wasnt a terrible experience but it wasn't perfect either. I did get my PlayStation 5 order within a couple of days of release but the packing from their warehouse was terrible. They put my PS5 and other related bundle items in a large cardboard box with ZERO packing. ZERO air packs, foam, peanuts. Nothing. So the cardboard box was bent and dented in. Tape was coming off and the interior items were all bouncing around in the box. Luckily everything works and the PlayStation functions just fine so I'm not too upset. I just know that's not how things are done. Needs improvement on the shipping end.

Thumbnail of user sarahf630
District of Columbia
1 review
0 helpful votes
  • Send Message
November 27th, 2020
Verified purchase

Antonline was the only place I could find a XBox Series X for pre-order. I was a bit cautious since I had never heard of them, but took a leap of faith and went ahead with my order. I had no problems with the transaction and received my order the day after release. I liked that it was really easy to check my order online and they sent emails when they updated my order status. I highly recommend!

Thumbnail of user ericv306
Rhode Island
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Order a PS5 lunch bundle and could not be more satisfied. They communicated that because of a certain games delay they would be sending a gift card for the retail value instead. They delivered to code by email which was much appreciate lD and the console and rest of the bundle shipped the day after launch.

Thumbnail of user devonp36
Tennessee
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

Shipping was super quick delivery was even quicker. Customer support sent out promo codes after delivery in a quick and timely manner. I would recommend ANTOnline to anyone who wants a quick and easy shopping experience. Basically it was 3 clicks and I was checked out.

Thumbnail of user coryh96
Nebraska
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

I was hesitate to order from them however was glade I did I get my system shortly after release within a few days and had great customer support when I called to check on the status of my order. I definitely would order from them again.

Thumbnail of user nickh487
New Hampshire
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I had some doubts, as the website didn't have perfect ratings on reviews, but I was very happy to receive everything I ordered through the website. I would definitely recommend Antonline in the future.

Thumbnail of user marianor28
Florida
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I was easily able to preorder a ps5 from antonline when they were sold out everywhere else. I was told to wait a week for delivery but received mine 2 days after launch, and that was with a hurricane off the coast. Fantastic. I would buy from them again in an instant.

Thumbnail of user jonathanc547
Indiana
1 review
0 helpful votes
  • Send Message
November 28th, 2020
Verified purchase

I put the Xbox Series X in my cart expecting it to disappear out of it as soon as I hit checkout like it did on all the other sites I attempted to get it on. But alas, it did not. The order went through perfectly fine. I got my package on time and undamaged. It was my first experience and it was a pleasant one!

Thumbnail of user mc1013
California
1 review
0 helpful votes
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February 6th, 2021

I recently purchased a bundle set, returned everything sealed. I shipped it back myself. They still gave me a partial refund as if I opened it or damaged it. I asked them if they could email me how the breakdown for the refund works, but they chose to ignore me

Tip for consumers:
Customer service sucks, if you got an issue

Service
Shipping
Returns
Thumbnail of user johnm7492
Canada
1 review
0 helpful votes
  • Send Message
July 8th, 2021

Well i was going through to buy to PS5 and then was checking out... it kicked me then said sold out! Thats horse crap specially when im waiting to check out. I feel robbed because ive been waiting a year for the PS5... thinking i finally had my hands on one!

Tip for consumers:
Dont know why i was kicked ... i was about to pay then it said kicked me and said sold out within secs

Products used:
Was trying to purchase the PS5 ... and wad kicked out of check out then said sold out

Service
Thumbnail of user brucef244
Florida
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Excellent. Everyone thought you guys weren't legit. Being as though Amazon would clearly, NOT let a fraudulent retailer sell through their site (-_-), I purchased and arrived as expected. Couldn't find any ownership info, but hoping I was able to support a BOB.

Thumbnail of user peterl792
California
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

It was a good overall experience especially with everybody doubting them(Antonline). They delivered but had to waited 4 days later to get it even though I preordered back in September. Saw some people getting it on release day even though they preorder days before the release. That's the only knock about them but they response quickly if you have any questions based on my experience with them. Would definitely order again.

Thumbnail of user katzf1
Colorado
1 review
0 helpful votes
  • Send Message
November 27th, 2020
Verified purchase

I have to admit I was skeptical about buying from this site because of the reviews but all my doubts are gone now. I preordered my PS5 from and them and received it two days after release with everything as advertised.

Thumbnail of user kevinj571
New York
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

I read that ANTOnline was going to have Xbox Series S bundles available on a certain day and time. I refreshed their page at the moment it was supposed to be live and was able to purchase my children's Christmas present. Product was shipped promptly and over boxed discretely. I would order from ANTOnline again.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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