• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user danielw1080
Illinois
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I've never ordered from AntOnline before. The item I ordered was delivered and it good shape. Since it was a console pre-order it would have been nice if the item arrived on the day of release, but it was only a couple of days after that so overall it was a good experience.

Thumbnail of user gregoryf170
Kentucky
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Never heard of Antonline until PS5 launch day. When i got word that they had PS5 in stock i quickly went to their site and secured the PS5 not knowing anything about the company. They kept me updated with emails and provided a tracking # for my order and within a matter of a few days i received my PS5. I'm pleased to say I am a happy first time customer!

Thumbnail of user mannyt10
Massachusetts
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

I was lucky enough to get the ps5 bundle from antonline. As many of you know it was a struggle to secure one with all the hype but antonline came through big.

Overall all experience I'd give it 5/5. Shipping took about 1 week so the anticipation was killing me having to wait but nonetheless happy I was able to secure it.

Thumbnail of user jonathanc634
Michigan
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

I was trying to get a ps5 system for a friend that can't be online during the day for these drops. After confirmation, I emailed them to ask if I could change the shipping address to his. They said that was fraudulent activity and canceled my order... just for asking... frustrating...

Then they email and ask me to review my purchase? WtH?

Thumbnail of user gouthamg
California
2 reviews
0 helpful votes
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November 25th, 2020
Verified purchase

After hunting around several sites both for preorders and then on launch day, was happy to find the PS5 bundle on ANTOnline. The purchase process was smooth and the console, extra controller and bundled games were shipped promptly. They arrived in perfect condition. Thanks for a great transaction!

Thumbnail of user johnathanp28
New York
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

When no one else had the new console in stock, ANTonline was had it. The buying process was super easy, and I received my items just a couple of days later. I will be shopping with ANTonline in the future!

Thumbnail of user donalds29
Washington
1 review
5 helpful votes
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July 25th, 2014

Antonline is a total scam and fraud do not buy anything from them. Every thing they tell you is a lie. They claim to have items in stock and the reality is once you order they then go to Amazon or e-bay and buy it and ship from them to you. They will tell you they can ship in two days and will even create a UPS label but that is just a stall and they will play the blame game on UPS.

Thumbnail of user robink315
New Jersey
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Pre-Ordered a PS5 bundle, invoice was sent shortly after entry, item was shipped along with shipment notification as was communicated by the seller. Shipping time was also as communicated and item showed up in a good state.
Only Con is that the website was half broken during the pre order process and couldn't be sure if the order actually went through or even if multiple orders had gone through until the invoice came.
Overall a good experience and I would recommend this seller.

Thumbnail of user kevinb1162
Georgia
1 review
30 helpful votes
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April 4th, 2020

These people are scammers, worthless crooks
Surprised they still operate, they deliberately scam people and resellers. The business itself is ran like s**** the owners don't care about anything but what's in their garage. Tax fraud is probably their only way of living. Worked there for a year and I saw it all go down, your support tickets will get you nowhere, BUY ELSEWHERE!

Thumbnail of user danieln581
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I was initially nervous to order but figured I would give it a shot. PS5 bundle was received 5 days after release date which is about what I was told upon ordering. As far as I'm concerned a great company and would order from again.

Thumbnail of user lukeb314
California
1 review
4 helpful votes
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June 2nd, 2020

I was sent a defective laptop and they told me to contact the manufacturer which I did. After explaining the situation to the manufacturer they told me to contact the seller (antonline.com) for a refund. Antonline.com then refused to refund the purchase because they said the return date was passed. I only had the computer for 2 weeks and it never worked properly, their website says their return policy is 30 days, so why tell me I can't return it after only 14 days? So unprofessional. Do not use this website.

Thumbnail of user stephenr110
New Jersey
1 review
1 helpful vote
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December 19th, 2017

Bought from Walmart and this is the first time I've ever had to go to such lengths to get a response from someone. Bought an XBOX One package that should have been delivered by 12/8 for a Christmas gift. The tracking link has the last update on 12/8 and I can't get an answer from Walmart or Antonline. I figured Walmart reviewed their sellers for fraud/service issues. Needless to say there will be at least 1 unhappy kid on Christmas due to Antonline and from now on I know to read reviews on 3rd person sellers. Had I read reviews on this seller, I'd have never made the order. Lesson learned...

Thumbnail of user chukwuemekac1
New York
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

I thought it was too good to be true. The Ps5 digital edition is difficult to come by. So when I seen availability, I immediately pounced on it. The extra controller and charging kit made the bundle even better.

Reason I chose this business:

Availability and Value

Reason I chose this product:

I wanted to comeback to Playstation.

Quality
Thumbnail of user errickj1
Michigan
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Everything went pretty well with my order for the most part. My order was going to ship 3 days after it was confirmed only to be told that it could be 3+ weeks. But that turned out to not be the case and shipped out the following week and got it about 3 days after getting a shipping confirmation.

Thumbnail of user nathanh364
North Carolina
1 review
0 helpful votes
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January 12th, 2021
Verified purchase
• Updated review

No hassle. Easy checkout process. So Glad to have finally snagged a PS5. I didn't necessarily want a bundle, but I couldn't have asked for a better experience when buying/checking out. Shipping was ridiculous fast. Could give Jimmy John's a run for their money.

Reason I chose this business:

I've heard great things about antonline and its customer service

Reason I chose this product:

I've been looking for one since preorders went live

Value
Shipping
Quality
No hassle
January 5th, 2021
Verified site experience
• Previous review

No hassle. Easy checkout process.

Reason I chose this business:

I've heard great things about antonline and its customer service

Reason I chose this product:

I've been looking for one since preorders went live

Thumbnail of user angelr236
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My ps5 preorder was supposed to be shipped 11/12 but shipped early 11/10 and was here by 11/13 witch made me very happy! They went above and beyond my expectations, so many people were Skeptical but I'm glad I put my trust in them!

Thumbnail of user scotth1079
Illinois
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I was worried I'd have to wait a week or more past the release date of the Ps5, but it was shipped out prior to the projected date and arrived the day afterwards with everything as described. This was excellent! Thank you!

Thumbnail of user mariad790
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I has preordered a PS5 bundle from antonline and although I was skeptical if the site was legit I still took a chance I am so glad I did because my Playstation 5 arrived! It came 2 days later after release date and it arrived in one piece with everything in the box. I will definitely be ordering from here again.

Thumbnail of user hernanh7
Arizona
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

I was hesitant on buying from this site as I had never heard of it and was worried it could have been a scam. Everything showed up like advertised and had no issues! I will definitely be buying from this site again!

Reason I chose this business:

I chose AntOnline because it was advertised by Matt Swider.

Reason I chose this product:

I've wanted a PS5 since it's been released and I finally got one after my PS4 was no longer working.

Quality
Thumbnail of user juano116
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I would like to say that I had a good experience ordering from antonline, I received my order exactly the day they said it would arrived. At first I had my doubts because of all the negative reviews it had but I would definitely order again.

Thumbnail of user ahshahm
Maryland
1 review
0 helpful votes
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December 24th, 2020
Verified purchase

When i first placed my order, i was not giving any confirmation emails. I thought it was a scam until the day i received the email saying my order was shipped. To ease your customers mind, it's suggested to just send out confirmation emails

Thumbnail of user nikitat38
Florida
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Terrible service from the antonline store, after confirming my order, they took it and canceled it for no reason after a couple of hours, and so the processor was excellent bought it in bhphotovideo but only after 8 days, because that's how much anonline refunded them to me.
By the way, they never contacted me even after my attempts to contact them through the website or email.

Tip for consumers:
Use at your own risk

Products used:
Processor

Service
Value
Shipping
Returns
Quality
Thumbnail of user abnerl6
Florida
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I had never heard of the site before this purchase and was skeptical but the order was shipped soon after my order was placed on launch day for the PS5. I had my bundle in 4 days with two of those days being the weekend. Great site and does not deserve the bad reputation people try to give it.

Thumbnail of user ludl
GB
4 reviews
3 helpful votes
  • Send Message
January 20th, 2021

My experience with ant online was excellent and it was the best experience of my life! They helped me out with all of my needs and were very helpful. The site was easily reachable and a very well made site. I thoroughly enjoyed my time with ant online and you will too!

Thumbnail of user anonymousa1243
California
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Ordered a PS5 shortly after they became available. Had never heard of AntOnline before and was a little wary of an online retailer i'd never heard of, but ordering was smooth, they were proactively communicative when Sony changed one of the items in my bundle, and the delivery showed up when expected and in good shape. The only negative was that they weren't able to ship the ps5 in time to arrive at my place on launch day, but thats not relevant for most people.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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