• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
See all photos
How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

See full review
Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user belindaw12
Tennessee
1 review
5 helpful votes
  • Send Message
July 25th, 2016

Why won't you respond to my emails or to Walmart emails regarding the broken Anvil Loper you shipped me more than a month ago? I have been trying to get a replacement since June 23,2016 and to date have gotten no response.

Even Walmart cannot get you to respond. Your customer service is the worst. You need to be booted off the internet.

Thumbnail of user lanad57
Florida
1 review
0 helpful votes
  • Send Message
June 28th, 2021
Verified purchase

I ordered it on a Monday, and I had it by Thursday. Amazing value! The Spiderman game is so addictive, can't stop playing it! The PS5 is so hard to find and you guys made it a great experience, thank you!

Products used:
Ps5 and ps5 games!

Thumbnail of user kyleh281
New York
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Thank you all for making the purchase of one of these next gen consoles seamless and extremely easy. Your delivery was fast, your purchase process was simple, and it was overall a great experience. Thank you all, happy holidays.

Thumbnail of user juanp264
Florida
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

The entire process was quick and painless, I got my confirmation email with tracking in less than 24 hrs. And I got my package in about 3-4 days. The package came with all the contents along with original packaging. I will be returning

Thumbnail of user alexg729
California
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I pre-ordered a PS5 bundle. Box arrived in good condition. So far, PS5 is awesome. Loving it. Only complaint is that the system didn't arrive till the 18th. Wish I got it on the release date, November 12. But, I'm just happy I got it. Thank you.

Service
Value
Shipping
Thumbnail of user antonios205
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 26th, 2020
Verified purchase

Very smooth purchase, no website errors, timely delivery, everything was handled well and there was no damage. However, the delivery person failed to obtain to required signature and left it anyway, and on the next PS5 drop i got kicked out of the website while trying to help my dad obtain one.

Thumbnail of user johns7571
Illinois
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Ordered PS5 and was very skeptical based on things I read online. My experience was the exact opposite. Great communication via both Twitter and email. Fast shipping as well. Ordered my bundle on 11/9 and received 11/13 (GA to IL). Box arrived damaged but that was likely the carriers fault not ANTonline. Everything in the box worked flawlessly and I am thoroughly enjoying my PlayStation 5. Thanks ANTFarm team!

Thumbnail of user stephaniem1377
Illinois
1 review
3 helpful votes
  • Send Message
August 11th, 2020

I bought a keyboard as a birthday present. When it was opened in May (3 months ago) we noticed some keys were broke. I have since then contacted them MULTIPLE times trying to get a refund or replacement and each time they have told me no because it was out of the window, or because it wasn't their item. The manufacturer can't do anything about it because it wasn't sold from them. Absolutely $#*!ty costumer service! Don't waste your money. I'm now out of $200 because a company refuses to do anything about it.

Thumbnail of user joeyd39
Michigan
1 review
3 helpful votes
  • Send Message
October 22nd, 2019

I ordered an laptop from this company from Amazon. Once I received the laptop, I noticed that it was the wrong laptop that I ordered. When I return that wrong product back to them expecting a full refund. When I check my bank statement, they refund half what I I paid for! When you buy from this company make sure they don't ripe you off. If it had a zero as an option, I would rate them at a 0. Buying another laptop from a different company!

Thumbnail of user destinyg20
New York
1 review
2 helpful votes
  • Send Message
January 22nd, 2020

Order my son a PS4 for his bday back in Dec 2019 package never delivered. Here it is Jan 21,2020 im still waiting for item or refund of $299.99. I never am able to speak to anyone over the phone. You call customer service they take an message and say someone will call you a bunch of BS! I will never order from this company EVER AGAIN.

Thumbnail of user geovannym1
California
1 review
0 helpful votes
  • Send Message
November 27th, 2020
Verified purchase

Bundle came with Elite Series 2 controller and 3 months of GamePass Ultimate. Easy to track with tracking number provided. Shipment came on the date it was supposed to. Overall great experience with AntOnline. Personally would have preferred just the console but every single website was SOLD OUT! I was one of the very few super lucky ones who was able to secure one(with bundle) on launch day November 10 thanks to AntOnline.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

Thank you for shopping with us! We hope you enjoy your bundle!

Thumbnail of user erikk96
Wisconsin
1 review
1 helpful vote
  • Send Message
February 19th, 2021

Order a dualsense PS5 charger on Christmas eve. It arrived 3 weeks later and USPS said I owed $5.30 because they did not send it with the correct postage for it's weight. I refused it and it was sent back. They refunded my money less 15% per their return policy. It was their mistake and it cost me money. Complete joke.

Tip for consumers:
Be Careful

Products used:
Returned it

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnb5858
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 1st, 2020
Verified purchase

I managed to secure a PS5 bundle during AntOnline's second wave of offerings. The console, games, and accessories promptly arrived with a required signature from UPS two days after launch. I was extremely happy about this and appreciate AntOnline's order tracking on their website!

Thumbnail of user marlonm137
Illinois
2 reviews
0 helpful votes
  • Send Message
August 26th, 2022
Verified purchase

Right after I purchased the PS5, you removed the money from my card but did not send me a email confirmation. I had (and still don't have) no transaction number. With no way to track of return I had to wait a week until I got a UPS text that it was on its way. The unit was sealed and everything was in the box. Can you send me my transaction number though this email.

Reason I chose this business:

From Twitter though Matt Swider ps5 tracker.

Reason I chose this product:

PS5 is hard to find and you had one to purchase.

Quality
Thumbnail of user alyssar39
New York
1 review
0 helpful votes
  • Send Message
November 7th, 2018

I purchased a Nitendo Switch from ANTOnline and I honestly cannot say enough great things about this company! I received an amazing deal on the Switch, but free shipping was going to take a little while. This was a fair trade to me so I went ahead with the purchase. The Switch was shipped the next business day and arrived to me in 2 days! This was 11 days ahead of the estimated shipping!

The box that was shipped to me was in excellent condition. When opening the box the Switch was perfectly wrapped and in pristine condition. While I have only been using the Switch for a few hours, it is working wonderfully.

Thank you so much for the wonderful experience, ANTOnline!

Thumbnail of user marcom211
Washington
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

At first, when I heard about antonline I did not trust them at all when I tried getting my ps5 on launch day. But I just said why not! The worst thing that can happened is that I'm going to lose 1000 dollars. So I purchased it and I saw that the transaction went through. And I received a confirmation saying that order is being processed. And I was like I can't believed it. And a week later, UPS came with my package and it was totally legit. If you haven't got a ps5 yet, you should totally get it from antonline!

Thumbnail of user briand1011
District of Columbia
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

I ordered on a Monday. It was delivered on Thursday, and I was able to track my order the whole way. I talked to customer service right after I ordered to confirm everything, and they were helpful and knowledgeable.

Thumbnail of user stevew58
Missouri
2 reviews
1 helpful vote
  • Send Message
June 3rd, 2021
Verified purchase

I returned using their 30 day return policy via an RMA. They didn't have the skills to reset the surface pro and sent it back.

When they did they did not return my 99 dollar surface pencil and my 99 dollar Microsoft office license. They won't answer emails or phone calls. They just ignore you.

I am going to have to sue them for a refund for the items they stole as they won't respond in any way.

DON'T BUY FEOM THESE CROOKS.

Buy from someone reputable and pass this company by. They are crooked.

Tip for consumers:
They won’t honor their return policy and won’t ship all of your products back and then will not answer requests to get this fixed.

Products used:
Surface Pro 7

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnt3737
New Jersey
1 review
0 helpful votes
  • Send Message
September 9th, 2022
Verified purchase

Cou works as described however it shipped only in a bag and with the retail box inside. As you'd expect the box was in bad shape but everything was ok.

A shipping box is better for shipping in than a retail box for sitting on a shelf only

Reason I chose this business:

Previous order was good

Reason I chose this product:

Fastest p core only cpu

Quality
Thumbnail of user judys1042
Maryland
1 review
0 helpful votes
  • Send Message
December 6th, 2021
Verified purchase

This was my first time shopping ANTOnline and I got to say it is 10/10 experience. I've been trying to secure an Xbox Series X for the past few weeks and ANTOnline's site is very reliable. Throughout the checkout process, I didn't experience any site delays and was given an email confirmation shortly after my order was placed.
I will shop here again for tech products.

Reason I chose this business:

There were Xboxes in stock

Reason I chose this product:

Limited availability

Quality
Thumbnail of user mrlr
Texas
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Hadn't heard of this company when my son snagged a new PS5 on their website. The communication via email from the company was excellent and the product arrived exactly when expected. Would not hesitate to recommend ANTOnline to anyone!

Thumbnail of user hungt29
Washington
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I wasn't expecting to get my order this quickly, but it arrived on the 17th, 5 days after the PS5 launch! There were minor dents to the corners of the box itself, but overall, everything was delivered without problems!

Thumbnail of user ashtond19
Florida
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

You saved Christmas for my family by having stock. Billing and shipping were perfection. The PS5 is a Christmas gift, but we were worried about never having it in the first place. Love our friends in Georgia from a Florida family.

Service
Value
Shipping
Quality
Thumbnail of user stephenj575
California
1 review
0 helpful votes
  • Send Message
May 8th, 2021

They canceled on me after I got a confirmation number. Then they wouldn't tell me when I would be refunded. Now I keep getting asked how my product is. This site is unorganized and badly ran. Go somewhere else

Tip for consumers:
Don’t use this site

Products used:
None they canceled on me

Service
Value
Quality
Thumbnail of user genevac26
California
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

This is great. I could have done without these games but it's coo! Maybe NBA 2K or something different but these are good too. They packaged it a way so people couldn't steal it so I appreciate that. Looks like there was an attempt but it was unsuccessful. This site was the only place that came through to get my console so kudos to that.

Reason I chose this business:

A friend heard on twitter you all were going to have the ps5 and this was the only place I could grab one from and didn’t have to move like lightning either.

Reason I chose this product:

I wanted a PS5. The bundle was the only choice… Didn’t want it but this was the only way to get the console.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

How do I know I can trust these reviews about ANTOnline?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ANTOnline?