• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user davidc3902
Missouri
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I was able to purchase the Xbox Series X which was great. Unfortunately, I had to buy a bundle which included a very expensive Xbox Elite2 Wireless controller which I already had. That was upsetting and made me spend an extra $180 approximately.

Thumbnail of user jefferyh79
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I preordered a PS5 from them, though I'd never heard of them before. I had to decide in seconds, and it was a big leap to drop nearly $800 on an unproven company. Their online systems and email messaging (and lack of ability to reply) aren't inspiring, but, at the end of the day, they came through and delivered what they said they would. ANTOnline could use some polish, but they did what they said they would. I would buy from them again.

Thumbnail of user benjaminj107
North Carolina
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

PS5's are in high demand. While this was a more expensive package, I think the fact that people were a bit hesitant on this site and the amount of content in the bundle allowed me to actually secure one.

The site was FANTASTIC. Shipping just a day or so later, arrived just a day or so later. I'm loving my PS5 and I'm super thankful to have found ANTOnline. Thanks so much!

Thumbnail of user joem1673
California
1 review
0 helpful votes
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November 16th, 2020

I took a chance, despite the haters, to buy from antonline. I was not disappointed, had no problems whatsoever. Don't read into the negative reviews people love to complain online.

Thumbnail of user johns7410
Massachusetts
1 review
0 helpful votes
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October 27th, 2020

I pre-ordered a PS5 bundle from them and they charged me twice for the same bundle. I called, told I "have to email the support team for a ticket", which I did and the $#*! I dealt with denied that they have charged me twice, I have my bill to prove it, and threatened to cancel my order if I continued to email them. I now have to go through my credit card company to get my money back and obviously, will not be getting the PS5 from them. They've now canceled it and still have my money! I'm also contacting the Georgia Attorney General's Office to get them involved. They are thieves!

Thumbnail of user vitom37
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Preordered the PS5 and received it right away. Perfect condition. It was a smooth and easy preorder process and Antonline communicated the entire time, giving regular updates so I knew my order was safe.

Thumbnail of user travist199
Arkansas
1 review
2 helpful votes
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December 30th, 2018

I ordered a ps4 through antonline sent me an email saying my order was being processed for shipping. They sent me a tracking number. I never received my order because antonline canceled my order and they never emailed me saying that they canceled my order or any kind of communication for that matter saying they canceled my order or why they canceled my order

Thumbnail of user drewp11
Texas
1 review
2 helpful votes
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September 26th, 2016

I told them that since my order was not processed I would like to cancel it as per the customer agreement I made with newegg. Screw you newegg and antononline. They told me that in 2016 there wasn't anything they could do to cancel the order. I would have to wait 24-48 hours. Oh gee, pretty sure the order would get processed quick, fast, and in a hurry during that time. I told newegg that if they charge my card it is a fraudulent charge per mine and NEWEGGS end user agreement Not anton online. Everyone is balking at me right now, so disappointed in newegg on this one.

Thumbnail of user benb668
Maine
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

My first order with ANTOnline was for the brand new Ryzen 5900x. After striking out with numerous other retailers, I stumbled upon ANTOnline's website and found the part to be in stock. I quickly bought it (while cancelling my preorder at another retailer) and soon after the part was listed as back ordered. I was cautiously optimistic that I had gotten in on time, and my order status was very detailed, giving me a November 13th target date to expect shipment. I did not expect the part to ship on that date, especially after receiving an email that my order would likely be delayed for multiple weeks. But I was shocked when the part was shipped on the 13th and actually arrived a week later. I didn't believe it until it was actually in my hands.

I'm very satisfied with my purchase and will consider ANTOnline again in the future.

Thumbnail of user edwardl521
Florida
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Antonline is ZERO concerned with customer service. I have never encountered an entity (including utility companies and government agencies) with such poor customer support.

Tip for consumers:
If you order hope that nothing goes wrong. Customer service seems to be run by bots. No way to contact a person. Emails recive canned responses.

Service
Value
Shipping
Thumbnail of user salvadorc38
Michigan
1 review
0 helpful votes
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November 30th, 2020
Verified purchase

I had never heard of ANTonline, but I am happy I did! I purchase my PS5 on launch day 11/12 and had it in my house in 5 days! The bundle I got had great titles that I plan to buy anyways; none of the nonsense from GameStop

Service
Value
Shipping
Returns
Quality
Thumbnail of user lenb53
California
2 reviews
2 helpful votes
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August 19th, 2019

My credit card has been charged and the FedEx label was produced a week ago on August 12th and on August 19 the FedEx tracking still shows only that the label has been created.
The original update after the label was created from you was that shipping was in 1 or 2 days.
Your response after I complained to Newegg was that the computer had shipped yet FedEx say they do not have it.
I arranged for a tech to set up the Server on Friday last week and was charged a cancellation fee.
It shows that the computer is shipping from Chico, CA to Torrance CA which is one day so it should have arrived on Wednesday if you were truthful.
Update please.

Thumbnail of user alfonsoc49
California
1 review
0 helpful votes
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December 7th, 2020
Verified purchase
• Updated review

Amazing.! THANK YOU BOT CHECKER! Love you guys! This is by far the BEST bundle out there! My experience was great I love how they keep me updated throughout the payment, packaging, shipping, transit, all the way up until my doorstep and even required signature sign. Made me feel ALOT safer about where my package was at every step of the way!
-Fonz

Reason I chose this business:

I chose ANTOnline because at the time they were being very transparent about their releases for the Xbox Series X when no other company was. I was very surprised when I saw the bot checker pop up on my screen and that’s when I knew this company cared for their customers. It sounds like somthing that should be standard but they were the first retailer at that time to implement this System for the release of the Xbox. Because of that I am able to review this service with a big smile from ear to ear! Thank you team!
-Fonz

Reason I chose this product:

I chose this product as a Christmas gift for my best friend in the Marines. I was very unsure about ordering from antonline originally because I’ve never had any prior experience with this company before. But because of this team I am able to gift my friend Xbox series X, an Elite Controller Series 2, PUBG and three months of Xbox live Ultimate. Antonline. You guys just earned a new life long customer! Thank you!
-Fonz

Value
Shipping
Quality
Amazing
November 30th, 2020
Verified site experience
• Previous review

Amazing.! THANK YOU BOT CHECKER! Love you guys! This is by far the BEST bundle out there!

Reason I chose this business:

I chose ANTOnline because of the reputation and the bot checker! Worked out AMAZING!

Thumbnail of user jamisons16
Virginia
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

I was apprehensive because I handn't heard of the site and there were some less than favorable reviews. I took a chance and preordered a PS5 bundle. My experience was great and I recieved my bundle earlier than expected which is more thsn can be said for many large retailers selling the PS5. I wont hesitate to order from antonline again.

Value
Shipping
Quality
Thumbnail of user clyded27
New York
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

Everything showed up undamaged and safely on time. However, I didn't have to sign for it. They just dropped it off in front of my house. So be cautious and present when order is being delivered

Thumbnail of user brianm1745
Texas
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Was concerned reading other reviews. And pre-paying for a ore-order over a month in advance of shipment. But item came on time, perfect condition, so I'm very happy.

Value
Shipping
Quality
Thumbnail of user nickw347
New Jersey
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

Quick processing, shipping, and delivery. Antonline was able to deliver on one of the most anticipated gaming consoles right before the holidays! Thank you!

Thumbnail of user jarets3
New York
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Customer service was quick to help when my email codes were not delivered within a week of receiving my console. Will definitely buy here again. Thanks.

Thumbnail of user jaredk143
Kentucky
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Ordered my Series S on launch from AntOnline. I was a little skeptical at first, but the order came as described and very quickly. Would definitely order again.

Thumbnail of user andrewd938
Kentucky
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I spent a lot of time wondering if my order was confirmed truly and there was no email that the item had shipped, but everything arrived in good condition

Thumbnail of user mitchells135
Oregon
2 reviews
0 helpful votes
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November 23rd, 2020
Verified purchase

Packaging was pretty bad, the console and games were sliding all over the box, but it works thankfully! I'd say package expensive electronics more carefully like Newegg or bestbuy

Thumbnail of user snorto
Maryland
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Got my order just as said. No protection inside of the box (bubble wrap or something else) so had to bring it down to a 4. Everything was still intact tho.

Thumbnail of user erikm156
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Delivery was timely with no damage to my shipment. Many people doubted if antonline would deliver on there orders, but at least for me they passed with flying colors

Thumbnail of user kingb129
Florida
1 review
2 helpful votes
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November 13th, 2020

I ordered the xbox series s on their website and was given no confirmation email or order number. Most importantly, my card was charged and I didn't receive a console. How does that happen? I called customer service and they told me to email their support team and I have yet to hear back from them going on three days now. Lesson learned. DON'T EVER DO BUSINESS WITH THESE WEIRD THIRD PARTY COMPANIES! JUST KEEP IT SIMPLE WITH BEST BUY, TARGET OR GAMESTOP THEY'RE FRAUDS!

Thumbnail of user seann84
Pennsylvania
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I was a little skeptical not hearing of the website before but everything came as promised with no hiccups at all. Very thankful to have found antonline. Thanks for the perfect business.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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