• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user mistyb130
California
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I am a first time buyer from ANTonline. Buying was a smooth and fast process. The only reason I did not give 5 stars was because my package got lost for a couple of hours but I was able to locate it.

Thumbnail of user markj831
Hong Kong
2 reviews
6 helpful votes
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June 15th, 2020

I am in the legal field pertaining to criminal law and after dealing with this company and their procedures I can confirm that their policies contravene Federal and State laws. For example they state on their site they do not charge for shipping for anything sold on their site but when the order is completed there is a shipping charge. Next if you phone them and complain they note the phone number you are calling from and do not let any further calls from that number.

They cancel orders with the comment "We are still experiencing difficulties obtaining credit approval or verifying the transaction with the billing and phone number provided on your recent order. Because of this, the order was not processed and is now cancelled. You may want to consider contacting your bank to verify all account information before attempting future transactions with your credit card. Please do not try this card again until you have spoken with your bank as this could result in multiple authorizations and holds on the funds associated with your credit or debit card. Some Banks may even suspend your card if too many AVS failures are received. You are welcome to reorder with a different form of payment via our web site."

The Accounting Department

When you contact your credit card they state the charge went through and that the company is fraudulently charging the card and then accusing the credit company of being at fault.

Contact your states Attorney General and the Federal Consumer department and report this company as fraudulent and ask they be investigated.

Thumbnail of user paulb366
Louisiana
1 review
3 helpful votes
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August 26th, 2017

Dont EVER BUY ANYTHING FROM THESE SCAM ARTISTS. THEIR EBAY STORE CLAIMED 3 DAY SHIPPING BUT AFTER PURCHASING THEY THEN CHANGED SHIPPING TO 7 TO 10 DAYS AND GOT AWAY WITH IT BECAUSE IT WAS "FREE". SINCE I STATED THIS WAS UNACCEPTABLE SHIPPING TIMES BECAUSE I NEEDED ITEMS IN 3 DAYS I CANCELLED IN LESS THAN AN HOUR AFTER ORDERING. THEY REFUSED TO CANCEL CLAIMING IT HAD ALREADY BEEN SHIPPED WHICH WAS IMPOSSIBLE. I RECEIVED THE ITEM 2 WEEKS LATER CRUMPLED AND DAMAGED AND SO I REFUSED, PUT IT BACK IN POST AND A WEEK LATER THEY RETURNED TO ME AGAIN DAMAGED EVEN MORE. THEIR CUSTOMER SERVICE WAS RUDE AND REFUSED TO HELP ME GET A REFUND, THEY ARE COMPLETELY REFUSING TO ACCEPT A RETURN AND EBAY/PAYPAL ARE BEING OF NO HELP AT ALL.

Thumbnail of user dilrajs1
Texas
1 review
0 helpful votes
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December 12th, 2021

Ordered an XBOX and decided to return it and ship it back in a brand new unopened condition and UPS lost the package in transition. I have been going back and forth with Antonline for almost 10 months now and they are REFUSING to give me refund. I am very DISAPPOINTED

Thumbnail of user craigb525
Oregon
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

The equipment I ordered was shipped on time and came as expected. While I have not opened any of the boxes that were ordered(waiting for Christmas), I was very pleased with my shopping experience.

Thumbnail of user shawnp95
Illinois
1 review
1 helpful vote
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June 26th, 2019

I purchased a Microsoft Surface Pro 6 through ANTOnline and the product was delivered swiftly without any issues at all. ANTOnline earned my future business for any electronic purchase and I recommend their site to everyone I know.

Thumbnail of user joshuab818
Pennsylvania
1 review
0 helpful votes
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December 4th, 2020
Verified purchase
• Updated review

You guys are awesome! Especially adding extra security measures during this time where people are trying to take advantage of the situation and sell for profit. Thank you very much for all you do!

Reason I chose this business:

Guys are reliable and know you will take good care of the product I order.

Reason I chose this product:

I'm so excited for next generation xbox! I have a Series X and want to give to my son and can share gamepass games so we can join up and play and game together.

Value
Shipping
Quality
Thanks again guys!
November 27th, 2020
Verified site experience
• Previous review

Thanks again guys! Was super happy with my Xbox Series X purchase so glad you got this in. Christmas present for my son... and okay for me too haha :)

Reason I chose this business:

Guys are reliable and know you will take good care of the product I order.

Reason I chose this product:

I'm so excited for next generation xbox! I have a Series X and want to give to my son and can share gamepass games so we can join up and play and game together.

Thumbnail of user rulondoa
North Carolina
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

With how hard it is to get a Playstation 5 I was able to get it from ANTOnline for my son for his Birthday and it was delivered the day after the Playstation was released. It was a great experience and would definitely purchase from them again

Thumbnail of user rachele372
TT
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Really pleased with the Online experience. They quickly responded to questions about my order. Product shipped quickly and arrived on the expected date. A+

Thumbnail of user ericaf378
Oregon
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Always been happy with ANTOnline's customer service and communication. They're quick to ship things out and have open, clear communication throughout the shipping process.

Reason I chose this business:

I purchase my products from a couple online retailers that I trust (ie. Amazon, Newegg, ANTOnline, etc). At that point, it just comes down to pricing and ANTOnline had the best pricing and I liked that they were an official EVGA supplier.

Service
Quality
Thumbnail of user tm82
South Carolina
1 review
1 helpful vote
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January 12th, 2016

I oredered 2 of the Westinghouse Lighting ******* 2.25 inch Fire Pit Glass Fitter - Pack of 4. I only received 2 glass globes. I could never reach anyone by phone so I sent an email. I asked when I would get the other 6 globes. I was told their ad was wrong and that I had only paid for 2. I asked them to honor their ad and only got the respose that I could send them back for a refund. When I said that i didn't want a refund I wanted the rest of the globees that I paid for they stopped responding to me.

STAY AWAY!

Thumbnail of user johnc5607
Georgia
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Lucky enough to have gotten an order in for an AMD 5900x and they delivered within a week or so. Cant complain given they're also based out of my city.

Thumbnail of user rogers646
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

No problems with my Xbox series X preorder. They kept in contact throughout the wait process & fast delivery! First time purchasing with them and will do business again!

Thumbnail of user bryann101
Massachusetts
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

Don't listen to the haters these guys deliver PS5 arrived 4 days after pre-order 1 day after actual release date buy your electronics here you will not be disappointed

Thumbnail of user dyland81
Michigan
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I pre-ordered the ps5 in September and received it just two days after launch! Great communication throughout process. Despite my skepticism it all worked out wonderfully!

Thumbnail of user douglasr240
Missouri
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Easiest checkout and experience that I have had from any retailers trying to obtain a PS5. Fast shipping in a secure unmarked package. Made it to my bookmarks list. Thank you so much.

Thumbnail of user michaelr2714
Florida
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Ordered ps5 disc bundle, arrived 2 days after release day of ps5. No damages and in perfect condition. Thought it was sketchy, but I trust Antonline 100 percent for future purchases.

Thumbnail of user dienissonn
Connecticut
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I was a little iffy at first but everything worked out great! Called customer service a couple of times and they were very helpful. Deff buying with them again

Thumbnail of user jpw16
New York
1 review
0 helpful votes
  • Send Message
November 24th, 2020
Verified purchase

Saw Antonline on Microsofts site when preorders went live and I failed to get a Series X at "regular" retailers and was able to secure a preorder. After the initial email confirmation Antonline sent no other updates and I began to think I had been scammed. Calling them assured me (mostly) that I wasn't but other companies would at least advertise to me after getting an email address. I also don't know why they couldn't promise delivery for launch day like ordinary retailers but I received it two days later in perfect condition. Overall the experience was ok, but Antonline needs some more focus on customer service communication to truly compete in 2020. They don't need to go full retailer or anything but some sort of order communication would have been appreciated. I will however at least check out the site come my next big Microsoft or computer purchase in the future.

Thumbnail of user christophers1433
California
1 review
0 helpful votes
  • Send Message
December 7th, 2020
Verified purchase
• Updated review

Easy process and checkout, makes sure customers are first, best site against bots and scalpers. Was able to get this with no worry for getting my kids a Christmas present. Thanks Antonline!

Reason I chose this business:

The only place that actually has a system in place to not be overrun with bots or scalpers and making sure that real customers get the product. The website ran smoothly and not bogged down.

Reason I chose this product:

Wanted something to get for my little ones to at least have a decent Christmas. So much appreciated to you all!

Value
Shipping
Quality
Easy process and checkout, makes sure customers are...
November 27th, 2020
Verified site experience
• Previous review

Easy process and checkout, makes sure customers are first, best site against bots and scalpers. Was able to get this with no worry for getting my kids a Christmas present. Thanks Antonline!

Reason I chose this business:

The only place that actually has a system in place to not be overrun with bots or scalpers and making sure that real customers get the product. The website ran smoothly and not bogged down.

Reason I chose this product:

Wanted something to get for my little ones to at least have a decent Christmas. So much appreciated to you all!

Thumbnail of user gustavom98
California
1 review
0 helpful votes
  • Send Message
November 29th, 2020
Verified purchase

Best experience ever tried ordering from other websites it was impossible Antonline didn't crash or take my order out of the cart got my ps5 fast only 3 days after launch

Thumbnail of user richb362
New York
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Greatly appreciate the 1 day early shipping which stated other wise on order confirmation. Delivered exactly on November 13th 2020. Thank you antonline!

Thumbnail of user allanp19
California
2 reviews
1 helpful vote
  • Send Message
December 25th, 2020
Verified purchase

Best experience so far with regards to shopping online and picking up both an Series X and a PS5. Lightning fast delivery. Will be shopping here again for sure. Thank you!

Thumbnail of user josez74
Texas
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

Got my order but the box looked a bit beat up like it was being tossed around. Everything was working so that's good. Other than that only issue I had was receiving my ps5 after launch date.

Thumbnail of user evelynl119
Kansas
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

I ordered the PS5 for my boyfriend and I'm very happy with my purchase. I even received it a few days earlier than expected. Could not recommend this website enough.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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