• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,946 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user darynd
New York
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

My experience with antonline was amazing I was a first time customer ordering a Xbox series X I ordered it on a Monday and it came thursday that same week this company is amazing and I will be back shopping with them again!

Thumbnail of user kennya46
Georgia
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

When I placed my order for my system was worried especially when I read so many bad reviews. But everything was smooth, received my console day after launch. No complaints. Would recommend

Thumbnail of user jurneem
California
1 review
0 helpful votes
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November 27th, 2020
Verified purchase

Once i seen the package my heart dropped of excitement. The package i had the ability to choose with the new xbox series x was amazing everything works great! Thank you guys

Thumbnail of user shamd1
District of Columbia
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

I was able to purchase this bundle the second it was announced, without any hinders or crashes. The delivery took a few days. Overall it was a great experience shopping through antonline

Reason I chose this business:

A Twitter account i follow recommended your services.

Quality
Thumbnail of user irisj5
California
2 reviews
5 helpful votes
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April 13th, 2016

Newegg's service department has contacted me. There decision is to give me a 100.00 coupon for any of their products. I thanked them for their generosity, but declined to purchase another Newegg product. I purchased a refurbished macbook, plus warranty from them last March, total was over 1000. 00. Looking back I am kicking myself for not just buying a brand new macbook, which wouldnt have cost much more (macbook pro).
I bought this macbook from Newegg because they had a sterling reputation. They are not the company they once were. I am trying to warn as many unsuspecting customers as I can. They sold me a used computer that should have been sent to electronic waste. It does not support any operating system that Apple runs, therefore you dont get any Apple service. No Safari, no protection from Apple. It is just as vulnerable to viruses etc as any other computer.
But the most egregious problem is that the computer itself was thrashed. I did not find that out till earlier this year when I tried to see if I could fix problems with the computer, and see why I could not run an Apple OS. I checked the RAM.
I opened it up and was shocked to find "dust bunnies" around the fan, old frayed
Electrical tape around fraying wires, and just very dirty, old and in extremely poor condition. Its as if someone had used the computer outside in a dirty environment.

It was obvious to me, that NO One had looked inside, let alone Refurbished it. SHAME on Newegg.

Thumbnail of user omars141
Kentucky
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Order was delivered as expected ps5 console no issues however the shipment was delayed it was arrived couple days late it was kinda expected also one of the games release was canceled and I did get PSN credit which was used to order different game

Thumbnail of user candacem38
North Carolina
1 review
3 helpful votes
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August 6th, 2018

I bought and brand new ps4 and didn't even open it. Shipped it straight back which I paid for then they didn't refund my whole amount which was $339. I only got $271 due to them saying it was damaged. DO NOT BUY FROM THIS COMPANY!

Thumbnail of user frankf594
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I was a little skeptical at first ordering from you guys since I've never heard from you and I didn't want to give my money to a complete stranger however now I am so glad I puled the trigger on that bundle for the PS5 and I'm very happy that you guys chose signature receipt for delivery made me feel a lot more comfortable and secure doing business with you guys hopefully in the future we can score another bundle thanks

Thumbnail of user jamesc2925
Florida
1 review
0 helpful votes
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December 25th, 2020
Verified purchase

I would rate my experience 5/5 if only I didnt have to send my new Xbox Series X to microsoft for repair. The shipping of my product was perfect, everything was on time and recived in excelent condition. To no fault of the distributor I had to send my new Xbox back to microsoft due to a power malfunction in which after 2 days of use the Xbox would crash and then eventually basically turned into a 500 plastic brick. I have sent it to Microsoft for repairs so it is to NO fault of ANTOnline. Hopefully they make the nessesary fixes and I have a great product in my hands.

Service
Value
Shipping
Quality
Thumbnail of user keithf181
Illinois
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Antonline.com was smooth and delivered as promised no concerns with my order it was as Advertised and received in timely fashion.
Thanks for great service and following up.

Thumbnail of user dalenb3
Alaska
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Great service, Easy access website. Ordering was quick and painless. Also it shipped pretty quick and arrived about in about 6 days. Was very pleased with the experience

Reason I chose this business:

Heard pretty good reviews

Reason I chose this product:

Been wanting a ps5 for quite some time!

Quality
Thumbnail of user ryank565
Texas
1 review
1 helpful vote
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April 24th, 2021
Verified purchase

As a first time customer I thought the experience would be well met. However, upon buying a PS5 I noticed there was an issue with the shipping address. I called their line and was hung up on once I got through. Called a second time and after 15 minutes of being on hold I got through. They informed me that I couldn't change the shipping address for security purposes. They then directed me to submit a claim ticket to see if there were any other options I could take to get it resolved. I asked that she stay on the line while I wrote everything down and in case I had other questions; they hung up immediately. I submitted a support ticket as suggested and within 2 minutes my order was canceled. I did not request it to be canceled on me and refunded a few seconds later, all I was looking for was additional information. There was no discussion between myself and the support service. I've heard nothing back from them and I'm not expecting to hear anything back given my experience as previously described.
My order total was just over $900. They will be lucky to get business from me again and I will not recommend using them to anyone if asked.

Tip for consumers:
trust the support team only for canceling orders

Products used:
electronic hardware

Service
Value
Shipping
Quality
Thumbnail of user adamm1603
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

I don't know why your company uses FedEx because the are terrible, I highly suggest using UPS. Getting no shipping updates for 7 days is completely unacceptable, I have never had that issue with UPS but my guess is FedEx is cheaper for you, guess you get what you pay for.

Typical general cut and paste answer.

Reason I chose this business:

Had stock of product and have purchased here before

Service
Quality
Thumbnail of user brandona375
Pennsylvania
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

I was lucky enough to get a Twitter alert that ain't online had PlayStation 5 Verizon forbidden edge bundles disc version in stock that came with an additional Sony purple DualShock controller and official Sony dual charging dock for the dual sense controllers and an official unopened copy of MLB the show 22 for PS5 and between the date I was lucky enough to order one before they sold out to the day today when I receive them it's been about five or six business days total and everything came exactly as promised perfectly brand new unopened and packaged with care no damage to any of the items and everything went exactly as planned and also was actually faster than I predicted between order date and delivery date. Five stars

Reason I chose this business:

Received a Twitter alert that in online had PS5 bundles and stock so I tried my luck and they had not sold out yet so I went ahead and purchased one and it was a little skeptical and 5 days later it arrived today perfectly intact with all the extra add-ons mentioned in the bundle all official all legit and all brand new unopened. Couldn't be happier thanks again!

Reason I chose this product:

Been trying to get a PlayStation 5 in general but really wanted the New horizon forbidden edge bundle and on top of that the value of the extra controller the double charging dock and the extra disc version of MLB The show on top offer the price of less than just the system selling for on sites like eBay I had to immediately purchase it once I saw it was not yet sold out and I received it within five or six days of the purchase date exactly as described in perfect condition with no flaws or damage to any of the items whatsoever great job

Quality
Thumbnail of user robertm3650
Indiana
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Had read some spotty reviews before buying, but everything I ordered showed up timely. Could've used a little better packaging methods but ehh. It is what it is.

Thumbnail of user noahk50
California
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

Received the product about a week late after ordering on launch day (5900x), but I understand that the projected shipping date was sort of a placeholder.

Thumbnail of user davidg2994
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I'm just Surprised it got here so fast, thank a ton. I sometimes work in shipping so I know how hectic it must been to ship these orders. All to say I appreciate it!

Thumbnail of user admiraln2
Michigan
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Pre ordered my playstation 5 on September 19 when it came out in November got it the next day I would order from antonline again I highly recommend them

Service
Value
Shipping
Quality
Thumbnail of user josephn539
Kentucky
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

The package had everything I ordered in it and showed up earlier than advertised.

The only reason I give a 4 is because I have been pestered to give a review.

Thumbnail of user alejandrom114
California
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Overall it was a good experience, ordering was a bit confusing since my order didn't show up at first but customer support was quick to confirm my order after an email

Thumbnail of user jessicab1630
Illinois
1 review
0 helpful votes
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November 30th, 2020
Verified purchase

I had seen some good and some bad reviews but I took a chance and I'm very happy. Emails kept me informed and everything arrived on time and in perfect condition.

Thumbnail of user alib206
Michigan
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Days before release I was able to buy a bundle without hassle. Quick delivery it showed up on release day even though it was scheduled to arrive days later. Recommend ANTOnline

Thumbnail of user adriennef46
Massachusetts
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

It was a welcome surprise to get right in purchase the Xbox Series X with no issues at all. I'm hoping to be able to get a PS5 as well. I haven't lost all hope yet.

Thumbnail of user ubonga
Texas
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Great. Everything came as expected. Arrived fast too. Only thing that I didn't like was that my order wasn't placed where I requested it to be but luckily I was awake to collect the package myself.

Thumbnail of user enriquei9
California
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Ordered and placed an order for a PS5 and, considering the shortage on availability, was able to get one. Was shipped and received it the week after launch. Overall happy with everything

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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