• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user ryanm801
California
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Shipment came after release date by 5 days, but arrived in perfect condition with the games that were released. Delay to shipment was most likely from sony not allowing shipments before release date. Very Happy!

Thumbnail of user tremaini
South Carolina
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

These guys are great! I ordered an Xbox Series X from them and it got to my place so quick it's crazy especially considering how hard it is to get these things. Very professional, great service, and fast delivery. They have earned themselves a brand new customer and I'd recommend them to anyone for their tech needs.

Thumbnail of user andrewk1266
California
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Personally I havent used this site before or even heard of it. I'm sure glad I know about it now though. They were very quick with responses and shipping labels for tracking. They used FedEx which is a pretty reputable shipping company. They sent me updates via email when anything changed. Will definitely use this site again.

Reason I chose this business:

It had the RTX4090 in stock.

Reason I chose this product:

I really wanted it. I was building a new Gaming PC.

Quality
Thumbnail of user tomr365
Pennsylvania
1 review
5 helpful votes
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September 4th, 2019

Sold me refurbished junk. Thought I was getting a good deal when the laptop was advertised for almost 200.00 less than everybody else but turned out just to be a used turd that still had files from the previous user on the hard drive. Never responded to refund request so I guess that I'm the sucker that day. Now I always check map pricing to make sure that anybody selling a computer is actually authorized to do so.

Thumbnail of user vashonw
New Jersey
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My package came a day after launch (which was t a big deal for me). There was no damage to the box and the console, controller and games were in mint condition. I would definitely order from this company again.

Thumbnail of user ni10
New York
1 review
0 helpful votes
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May 15th, 2021

Title speaks for itself. This company is a mess and their validation SUCKS. Don't bother buying from them, your order will get cancelled and no one will be able to help you. You'll get a review email 1 week later.

Service
Value
Shipping
Thumbnail of user bryceb92
Pennsylvania
1 review
0 helpful votes
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March 18th, 2022

Antonline was super helpful. They very much helped me out and get my return submitted. Super friendly as well. David really helped me out which in today's world, that goes a long way instead of hearing "too bad so sad"

Tip for consumers:
I very much recommend using them. Make sure you know what you're ordering and need the product too because cancelations are a pain for everyone. They were super nice about it. Just to save them time and energy, try not to cancel lol

Products used:
None because they were able to cancel my order which they normally don't do

Service
Value
Shipping
Returns
Quality
Thumbnail of user edg176
Indiana
1 review
3 helpful votes
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November 11th, 2020

My wife went online and preordered Xbox series x from them. I was concerning after reading reviews. They billed me right away and I sat and waited for the release date. I don't care what anyone says about this company I got my order on time next day delivery.

Thumbnail of user jamesj1727
North Carolina
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Managed to snag their series S bundle. It came very quickly. Within a couple of days of ordering. I was a little weary of ordering from this site because I personally had never done so before but I was pleasantly surprised and play my new Xbox every night while everyone else is struggling to get one.

Thumbnail of user phillip
Colorado
2 reviews
0 helpful votes
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November 29th, 2020
Verified purchase

I was a little worried about using this company because of some negative reviews I read. I had nothing but quick and friendly responses from ANTOnline. The product was as advertised and showed up on time. I definitely would do business with them again.

Thumbnail of user joshual419
Ohio
1 review
1 helpful vote
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January 5th, 2022
Verified purchase

Initial order confirmation email went into spam so i didn't see it at first, emailed support after three days (said email confirmation was sent to this address, check spam etc.) which I found.

Bank statements show a full refund a couple days later, no email communication regarding this cancel (checked all folders, spam etc). Seeing the same bundle still being listed as in stock as of this review.

Helped when I inquired. Radio silence regarding a cancel'd order of approx. 1000 USD.

Reason I chose this business:

Saw in stock, impulse buy.

Reason I chose this product:

Saw in stock.

Service
Quality
Thumbnail of user jessicah1614
Michigan
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

This is an excellent experience. I had my notifications turned on, on Twitter. As soon as the drop went live I was able to cart one and check out easily. Make sure to set up your notifications so that you can be notified when the future drops happen.

Quality
Thumbnail of user raymondw195
California
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

I expected to get what I ordered on launch day, but instead I waited nearly a week. And I felt the weight of that wait. It was quite unpleasant to see others who did get it and have all their enjoyment so much more before I could. I had plans, things that I envisioned dashed away. And those days watching the ups progress bar making no progress. There are truly no more heroes in this world. Other than that arrived in good condition.

Thumbnail of user gregj46
Illinois
1 review
0 helpful votes
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April 26th, 2016

I ordered 2 bulk packs of 10 motherboards and only received 1 in both! Not only that but both of them were open box, which was NOT stated on the sale. I am currently waiting for a personal response from them. All I got was an automated response telling me I can pay for return shipping or they will deduct it from my return amount. This is entirely their mistake and they want ME to pay to ship them back?! They won't even respond to the emails I've sent. These were purchased through newegg.com

Thumbnail of user jasonk1080
Michigan
1 review
0 helpful votes
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September 17th, 2021

This is a 1 star review.
This has been over of the most stressful, irritating online experience I've had. The company cannot make any changes to your order, you cannot talk with anyone for clarification, you cannot get a helpdesk ticket followed up on properly and they generally don't care about helping you. It took them over a week to complete my order and even then it was to finally cancel it even though all of the information I provided them was correct and the payment method was good and had sufficient funds. My only guess it's that they a) are just a bad company with no customer care priorities or b) did not actually have the items to fulfill my order and therefore finally cancelled it.

Tip for consumers:
Don't expect good customer service or to be able to talk to anyone in the billing department of you have issues. Also, don't expect your order to be fulfilled.

Products used:
Video card bundle

Service
Quality
Thumbnail of user leannat19
Alaska
1 review
0 helpful votes
  • Send Message
November 19th, 2022
Verified purchase

I have been looking to get my hands on this item for weeks. So glad ant online could come through not only with the item but making sure everything went smoothly. Looking forward to doing business with them again.

Quality
Thumbnail of user calvine28
Texas
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

I'm not sure about the other reviews, but I was able to get the Xbox series X bundle with the elite series 2 controller on launch day. They sent my confirmation email, and tracking number all within a few hours. I ordered on Tuesday and it was at my house Thursday night. They're 100% legit..

Thumbnail of user simonk67
California
1 review
3 helpful votes
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January 3rd, 2019

What a horrible company to do business with. Ordered my Super Smash Bros with the full intention of receiving it by when they estimated delivery. Here I am a day after it was supposed to arrive still wondering why USPS is still waiting for them to hand over the package. No updates and no courtesy email to let you know it will be delayed. Never doing business with them again

Thumbnail of user jaredb68
Washington
1 review
1 helpful vote
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November 6th, 2018

I ordered a Surface Pro 6 through Antonline's Amazon seller account. The product never arrived. The company would not respond to a single call or email. They ignored my requests for a full $2000+ refund so I had to go through Amazon to get my money back. Thankfully, Amazon returned it because they could see that Antonline was negligent in all communication with myself and the Amazon returns investigation team.

Thumbnail of user saads19
Texas
1 review
1 helpful vote
  • Send Message
August 8th, 2019

Amazing service. I was skeptical ordering from antonline through google express after reading the reviews here but still went with it because of the type of review I'm writing. I ordered MSI GF63 thin notebook from antonline through google express 2 days ago and opted for 2 day shopping by paying an extra $45. I got the laptop EXACTLY on time, in fact earlier in the day and the package was properly packed, sealed and brand new. The laptop is amazing and I'm loving it so far. I'll update this review if anything bad happens (I hope it doesn't).

In short, I'd definitely buy from antonline again. They're reliable and trustworthy. Thanks antonline!

Service
Value
Shipping
Quality
Thumbnail of user williams3085
Maryland
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Check out was extremely easy. Items arrived undamaged within 2 days of shipping, exactly as displayed on the website. For an item that was almost impossible to find, I was a little nervous about using a website I had never heard of before. I will likely end up shopping here more.

Thumbnail of user keithw595
California
1 review
0 helpful votes
  • Send Message
November 26th, 2020
Verified purchase

AntOnline was the first site to load with available stock for the xbox series x. Did not enjoy the required need to buy an Elite controller but I am happy that I have one. Arrived 2 days after release date but what ever.

Thumbnail of user ronh67
Massachusetts
2 reviews
3 helpful votes
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December 14th, 2015

Agree with other reviews. Worse company I have ever dealt with in my 83 years on the planet. Wish Antonline was on another planet. Farthest in the galaxy beyond reach. Stay away from this phony outfit if you don/t want to go nuts!

Thumbnail of user davidb1637
Tennessee
1 review
3 helpful votes
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July 18th, 2018

Ordered Microsoft Surface on Newegg marketplace. ANTOnline was the seller. They called and told me a delay. I agreed. Days later told me cancelled by New Egg. Not true. Customer service rep hun g up on me. Story kept changing. Such a joke.

Thumbnail of user jonathanr564
New Hampshire
1 review
0 helpful votes
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November 15th, 2020

Ordered a PlayStation 5 in September. While the email communication was limited their status website was fantastic at being updated on time. Pre launch day they started packing for shipping and I had my ps5 a day after launch. Fantastic service. Highly recommend.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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