• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

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Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user marcusc155
Texas
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Purchased PS5 Bundle and it arrived in 3 business days with no damage. They provided great and up to date customer service with logistics every step along the way. I will definitely recommend purchasing from Antonline

Thumbnail of user paulf118
Texas
1 review
3 helpful votes
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January 4th, 2017

If you have a problem with them their speech is "we're a ecommerce company" so all customer service problem are handled thru email. The website showed the size I needed but sent wrong size then want to charge me for shipping and restocking. Thank God it wansnt a big purchase or I'd get in my car and go postal on these $#*!s. BEWARE!

Thumbnail of user daveg199
Georgia
1 review
2 helpful votes
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January 3rd, 2019

Never received a emailed confirmation. Debit card was charged though. Called customer service during their business hours but couldn't reach anyone. Order was not delivered on date website stated. After seeing all of these bad reviews I decided to just cancel the order.

Thumbnail of user marioc58
Pennsylvania
1 review
4 helpful votes
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December 12th, 2018

I ordered an Xbox one 1 TB 2k bundle for only 219.99 through Walmart as a third-party. Package came right on time, brand new, very satisfied! Don't know what all these 1 stars are about? Kinda had me worried

Thumbnail of user terellr
Wisconsin
1 review
2 helpful votes
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November 25th, 2020
Verified purchase

I ordered my Xbox series S bundle it said it'll take 5 to 10 days to ship it however it came in 2 days! They kept me informed and even sent follow up emails to make sure I understood the email with the keys in them. Do not fear ordering from them, if your having 2nd thoughts. Those negative reviews has to be from people who are afraid to point the finger at themselves 1st before placing blame on others. Great company great service

Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

We hope you enjoy your bundle, Terell! Thanks for shopping with us.

Thumbnail of user jb1828
North Carolina
1 review
0 helpful votes
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November 27th, 2020
Verified purchase

After reading several negative comments about this site after ordering a ps5 I was nervous. Antonline communicated very well via email on delivery date and tracking numbers. I received my package on time with no issues. I would buy again from them in the future :)

Thumbnail of user robertd1899
Louisiana
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I, too, had my judgment on this site when it involved ordering the PS5. I'm here to say that antonline gained a valued customer. They were 100 percent transparent with me on the shipping information and detail of my item.

Thumbnail of user robd201
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Ordered a PS5 bundle, no issues at all, receiver numerous confirmation emails with updates, and called to double check with customer service. Rep was kind and professional, assuring delivery would be fine. Delivery arrived on time, everything was exactly as described, in perfect condition, excellent experience.

Thumbnail of user michaelo981
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I tried numerous times to get a console on other sites and big names stores. A friend of mine told me to check you guys out and I'm so happy I did. Transaction was smooth and delivery was on time with great communication. Provided tracking and all. I'll def buy from you guys again thank you.

Thumbnail of user williams3084
New Jersey
1 review
0 helpful votes
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November 23rd, 2020

After weeks of trying to find a Play Station 5 these guys had a plan in place to try and limit the amount of Bots ruining this holiday shopping experience and it worked! I was able to get my PS5 and I got it in 3 days! They have won a lifetime customer out of me!

Thumbnail of user annes870
Missouri
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I ordered a PS5 bundle on launch day and received everything perfectly the same week. The process was painless, especially compared to other retailers! I highly recommend shopping for anything gaming related here!

Thumbnail of user keving976
New York
1 review
0 helpful votes
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June 5th, 2021
Verified purchase

My PS5 controller that I purchased had a drift effect only a month after getting it delivered in the mail. For that reason alone I'm very disappointed! These controllers are brand new & should function perfectly for the next year or two at least!

Tip for consumers:
Be prepared to get a warranty or insurance on your PS5 accessories. Especially the controller which would avoid additional costs for fixing or having to order a new one.

Products used:
PS5 Accessories.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewm1259
Nebraska
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Obviously the bad reviews were alarming, but that's for helping me get the PS5. GOTTA say the packaging could use some work. I bought the bundle and dark souls was sliding around the case and had been sliced open. Actually haven't tried that disk yet. 5 stars to try and improve the overall rating tho cause I'm satisfied

Thumbnail of user mikeh1497
Illinois
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I looked everywhere for a PS5 when I stumbled on Antonline. At first, I was hesitant because there were negative reviews online. I'm glad I did some research to see that the company is in fact trustworthy. Everything from ordering to delivery was easy. My best friend and I even got our ps5 delivered days before others who went through bigger stores. I would order from here again for sure.

Thumbnail of user johann6
Pakistan
2 reviews
7 helpful votes
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January 9th, 2019

I, too, was extremely double minded and worried about my order of Xbox one S until it arrived yesterday; well before time and in extremely good shape. I would definitely recommend this sellor due to its compatible price.

Thumbnail of user owenh70
Michigan
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My ps5 came only a couple days after release- had no issues and it was super transparent! Couldnt have been a better experience using AntOnline for the ps5- one of the hardest things to order all year!

Thumbnail of user veronicaa150
Texas
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

I was hunting for an Xbox series x and manage to obtain one the purchase process took few minutes no site crashing or any of the other issues going out there they seemed to be prepared for the mass amount of orders. Shipping was also super fast only took 2 days. Thank you guys for making my first purchase experience with you a success. Willl definitely order again.

Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

Thank you Veronica, we hope you shop again with us in the near future!

Thumbnail of user jalenm9
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Due to all the negative reviews of this site I was unsure about purchasing the PS5 from here. But it came on time with everything promised, no issues. Definitely recommending antonline to my friends in the future.

Thumbnail of user andrewc466
New Jersey
1 review
0 helpful votes
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December 1st, 2018

At first I was skeptical about ordering from this retailer after reading all the reviews but decided to try it out anyway. I ordered the Nintendo Switch from them during Black Friday and the item delivered a week earlier than anticipated.The only thing that prevented me from giving them a 5 star was more about me being nit-picky than anything else. The item was shipped without being stuffed with any dunnage bags thus it I have to assume that it shifted freely during shipping. However the item arrived with no damage (outside of small creased corner). Lastly I can assure you that I am not a paid reviewer, this review was truly based on my own experience.

Thumbnail of user stephanieb1036
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

At first I was a little skeptical never hearing about antonline.com, and then it had such bad reviews. But I will tell you I got my PS5 bundle no problems from them, and earlier than I expected. Antonline customer service was also very nice to work with they answered all my questions.

Thumbnail of user asas31
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Everything as expected and on time, while plenty of other retailers were botching the whole process of the PS5 launch. Packaging could have been a little better, but no items were damaged or anything upon arrival.

Thumbnail of user carolr19
Texas
1 review
2 helpful votes
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March 21st, 2014

Ordered from Newegg, but Newegg sent my order through this God awful place called Antonline... which sent me the wrong item. A $7 micro sd card, I ordered a full size sdhc card... the micro won't fit in my camera. They screwed up, so why should I pay to ship it back to them? For christ sake, it's their fault, Not mine! Now Newegg or whoever dropped the ball, and I have to pay more? I would also give this place a minus 100 but it isn't available, STAY AWAY! Guess I will shop locally instead of Newegg from now on. One bad EGG!

Thumbnail of user brianm1738
Tennessee
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Giving this 1 star now because when I tried to redeem my 3 months of GamePass, it said I already used the code. I immediately emailed customer service and have not had a reply yet. Once this issue is resolved I will change to 5 Stars.

Thumbnail of user darnellj21
Texas
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Outstanding service. Ordered a ps5 bundle in HEB. I got the confirmation email about an hr or 2 later and literally 3 hrs later it shipped with tracking information. Waited 48 hrs for the big package was at my doorstep with everything intact. Great efficient service!

Thumbnail of user joshual283
Utah
1 review
1 helpful vote
  • Send Message
November 23rd, 2020
Verified purchase

I pre-ordered a PS5 having never heard of this site before. I received an order number and could check on it's progress whenever I wanted. I believe they are a smaller operation than most big box brands, so it was nothing fancy, but communication was good as one of the bundled games was delayed, they provided gift cards to make up for it through email, and the PS5 arrived shortly after launch, as promised. They were awesome.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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