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    ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.5 stars from 3,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    829

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 79.6%
Positive
43
Neutral
3
Negative
8
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Instant Feedback

7,214 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

Date of experience: 12/14/20
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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Date of experience: 4/10/21
See positive reviews

Reviews (3,501)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (232) checkout process (59) release day (49) release date (48) couple days (19) credit card (33)
Thumbnail of user rebeccah3591
Florida
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Re ordering this package because the first time it never showed up. I received someone else's FedEx package and was not able to get any help receiving a refund or a replacement after calling antonline and fedex support multiple times.

Reason I chose this business:

Because I need a replacement for my lost package that I previously ordered through antonline and never received.

Date of experience: December 7, 2024

Thumbnail of user miguels463
Kentucky
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

The package arrived promptly, securely packed with all items intact. The box was in excellent condition, and the contents matched the description perfectly. Shipping was fast, and the tracking updates were accurate. Overall, a seamless experience with great attention to detail. Highly recommend this reliable service.

Quality

Date of experience: September 13, 2024

Thumbnail of user donaldk934
Minnesota
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

I ordered the Astro Bot controller and received it with the controller box itself in a plastic shipping bag. These controller boxes are not designed or tested for edge crush strength like shipping boxes so they get crushed during shipping.

My controller arrived with box crush damage and makes the box less presentable collection wise. The controller itself was fine and had no damage.

When I ordered the Concord controller from Sony's PS Direct, it came in a well packed box and had absolutely no damage to the controller box. This is how controllers should be shipped, not in a plastic bag.

Reason I chose this business:

Everyone else carrying the Astro Bot controller were out of preorders as they were hit by customers and scalper bots. ANTOnline was the only retailer that had the preorders still available.

Reason I chose this product:

I wanted I really nice limited edition controller to go with the Astro Bot game.

Quality

Date of experience: September 14, 2024

Thumbnail of user linxords
Colorado
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I purchased the Astro Bot PS5 controller and was severely disappointed with the shipping involved with my product. It was shipped in a plastic bag with absolutely zero padding or protection for the product itself. When "unwrapping" the order (instead of unboxing), it naturally suffered multiple dents and dings that could have been avoided by simply using a shipping box, even potentially without additional packaging. Terrible shipping care for a limited-time product.

Reason I chose this business:

ANTOnline had the product available, that is the sole reason I shopped with the company. It was my first experience with them and potentially will be the last.

Reason I chose this product:

The product was a limited-time product for a game release and was relatively hard to find. ANTOnline was one of few retailers that stocked the controller.

Quality

Date of experience: September 21, 2024

Thumbnail of user austinb1271
New York
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I had to replace my order when all I was asking to do was a shipping address change, if the address couldn't be changed that was one thing, but i want the option to cancel as I was using a one time card and able to re-order and had to, reach out to the other company to free up the card again

Reason I chose this business:

It was my only choice

Date of experience: December 4, 2024

Thumbnail of user jakem751
Washington
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I gotta be honest: I had no idea that AntOnline existed until I googled the Astrobot controller and saw an article from IGN recommending the site as one of the only places to get the bundle. So, I took a shot, and I'm grateful I did, because it arrived quickly and without issue.

Don't sleep on this site—they're great!

Quality

Date of experience: September 19, 2024

Thumbnail of user brianh5540
New York
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

I learned about ANTOnline from following Twitter accounts when everybody was trying to get a PS5. That's how I knew it was legit. When I saw a deal on a 15-month Microsoft 365 subscription for less than $40, that's when I made my first purchase at ANTOnline.

Reason I chose this business:

This is my second time buying a 15-month Microsoft 365 subscription. It's saving me money again, and I know I can trust the authenticity of the software key.

Date of experience: December 7, 2024

Thumbnail of user robinj614
North Carolina
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I actually live in Puerto Rico and i have to send the package to my aunt in Texas because this racist website don't ship anything to Puerto Rico. Do better, we are a territory from the united states.

Reason I chose this business:

Because they have the product available.

Reason I chose this product:

Because I really wanted.

Quality

Date of experience: September 15, 2024

Thumbnail of user brittr47
Virginia
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

This is the 2nd time I've found items at Antonline that I couldn't find anywhere else. First was the original PS5 when it was sold out everywhere, and now the Limited Edition Astro Bot controller bundled with game for less than most are selling the controller for on eBay

Reason I chose this business:

You had what I wanted at a GREAT price!

Date of experience: November 22, 2024

Thumbnail of user davidl10228
New York
1 review
0 helpful votes
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December 7th, 2024
Verified purchase

I previously ordered an Xbox One bundle and the codes for the 5 Gears of War were missing. Nobody really helped me, and I had to buy the codes on eBay, but I'm giving them another shot.

Reason I chose this business:

I wanted the 30th anniversary controller for PS5.

Date of experience: November 27, 2024

Thumbnail of user ryanc3063
Oregon
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

It was great I got what I ordered with no issues at all. However I can't change my password as the email won't go through. Please fix!

Reason I chose this business:

Checked my email and found a deal

Date of experience: October 27, 2024

Thumbnail of user keitht37
North Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

This is the second year that I have made a purchase from antonline. I have been satisfied with the service.

Reason I chose this business:

The Black Friday deal was ok. It was not the best buy, but the bundle made it the best price since I missed a better deal.

Date of experience: December 1, 2024

So far my shopping experience has been good
November 11th, 2023
Verified site experience
• Previous review

So far my shopping experience has been good. I easily located the item I came here to purchase.

Reason I chose this business:

Recommend by others.

Date of experience: November 11, 2023

Thumbnail of user jackiem962
New York
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

The controller that I ordered came in a plastic bag. The box the controller came in looked like ther

Quality

Date of experience: September 15, 2024

Thumbnail of user jabrilw2
Maryland
1 review
1 helpful vote
  • Send Message
October 21st, 2024
Verified purchase

Fein', fein', fein', fein'-fein' (yeah)Fein', fein', fein', fein'-fein' (yeah)Fein', fein', fein', fein'-fein' (yeah)

Reason I chose this business:

I work here dog

Date of experience: October 10, 2024

Thumbnail of user ryhand1
South Dakota
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

They have the best deals out there compared to any big box store. Not today mention it is pretty fast shipping.

Reason I chose this business:

Best deal out there

Date of experience: November 23, 2024

Thumbnail of user samuely219
New Jersey
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

Canceled my order with little to no explanation and gave me no option to finding the items i had in my cart

Date of experience: October 9, 2024

Nothing unordinary
October 17th, 2024
Verified purchase
• Previous review

Everything was as expected. Sniped a bundle deal with a 3070 graphics card back when they were extremely scarce.

Reason I chose this business:

Good deal on a laptop. Hopefully refurbished does not mean abused lol

Date of experience: October 7, 2024

Thumbnail of user ryane1225
Pennsylvania
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Easy. Quick. Painless. Enjoyable. Like most of my exes. Always a pleasure to deal with. Sites on point, price is on point, shipping is shipping..

Reason I chose this business:

Came over as a drop down. I double checked on Amazon to see if it was a better price there. It was the same. First come, first serve, if the same price. AntOnline won today's battle..

Date of experience: October 25, 2024

Thumbnail of user davidb17374
California
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

30th Anniversary Controler and game disk arrived undamaged, the game code did not work for Doom Anthology.

Quality

Date of experience: December 8, 2024

Thumbnail of user russellh1411
California
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

With their fast shipping and overall great online shop you can always find what you need.

Quality

Date of experience: December 6, 2024

Thumbnail of user alejandroa413
Texas
1 review
0 helpful votes
  • Send Message
December 5th, 2024
Verified purchase

This was before you could create your own profile. I would pay via amazon i think.

Reason I chose this business:

Yall offer products in a way that scalpers won't buy.

Date of experience: November 25, 2024

Thumbnail of user craigb1246
California
1 review
0 helpful votes
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December 6th, 2024
Verified purchase
• Updated review

Easy store to browse and buy. I will be returning to purchase more in the future

Date of experience: November 26, 2024

Quick and easy
February 7th, 2024
Verified site experience
• Previous review

Date of experience: February 7, 2024

Thumbnail of user williamm6700
California
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Charging tax on digital software is unnecessary, yet you are doing it.

Reason I chose this business:

Lowest current price.

Date of experience: September 14, 2024

Thumbnail of user joanned304
New Jersey
1 review
3 helpful votes
  • Send Message
July 17th, 2021

This was my first time ordering the high demand console from antonline and I was lucky to secure the bag. Unfortunately, it was not packed as great as I thought it would be. No air bubbles to protect the console so it has some dents on the edges of the box. I just hope the console is not cracked. The package box came bent and opened. I have photos to show it. Otherwise, you receive everything you paid for. Just wish they can improve on packaging quality though for the price/shipping.

Service
Value
Shipping
Quality

Date of experience: June 17, 2021

Thumbnail of user joshuas2929
Louisiana
1 review
0 helpful votes
  • Send Message
December 5th, 2024
Verified purchase

Always delivered and great website to deal with. I will continue to purchase items from Anton online due to good customer service.

Reason I chose this business:

Only ones who had astrobot controller in stock

Date of experience: November 25, 2024

Thumbnail of user brians4531
Washington
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase
• Updated review

Really wish you'd not always use bags to ship things in. Items get trashed when shipped in bags & not in a box

Reason I chose this business:

Lily's unboxing of it on twitch right now

Date of experience: December 10, 2024

Poor shipping packaging
December 5th, 2024
Verified purchase
• Previous review

I've gotten most everything just dumped in a bag to ship it. Not even a box. CPU's, Controllers, etc. They get DESTROYED just being in a bag. One controller almost didn't make it as it was falling out of the bag as the bag was shredded. Please stop using the bags

Reason I chose this business:

Twitch stream

Date of experience: November 25, 2024

Is fine so far
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price & twitch stream

Date of experience: August 1, 2024

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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