• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user carlosc507
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I'll be honest I was unsure about placing this order for the new Xbox since I had not heard of this site before. However I saw them listed as an official vendor for the new Xbox Series console. My order was delivered on time. Satisfied customer!

Thumbnail of user mikep1041
Massachusetts
1 review
0 helpful votes
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November 27th, 2020
Verified purchase

Let me star by saying I was worried purchasing from a place i don't recognize at first. I order a playstation 5 bundle and let me tell you it came on time with everything in the bundle and now I am the most happiest man alive.

Thumbnail of user laquaviousp
Mississippi
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I was simply blown away at the amazing customer service and speedy delivery of my next gen console. The website worked flawlessly through checkout and I was able to follow up about my order with an extremely friendly associate that took the time to walk me through the steps during a hectic time. You earned a customer for life. Im so happy to be a part of the Antfarm!

Thumbnail of user daec
California
1 review
3 helpful votes
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June 14th, 2019

Was charged twice for an Xbox One and called immediately after, two weeks later I still have gotten no response or explanation. Their "customer service provider" isn't directly connected with the company so there's no way to contact them other than through a 3rd party service provider telling you they've "sent email" that never yields any result. I would GLADLY pay the measly 20 dollars I "saved" to shop with a reliable retailer. This site is as back alley as you can get.

Thumbnail of user melissac1072
Virginia
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase
• Updated review

Been trying to get ps 5 from Target. The site kept crashing. The same thing happened with Walmart. Then there was hope with Kolhs. Received confirmation email and order went from submitted to in fulfillment. Two days later got email saying order was cancelled. I was ready to give up but one day I went through my ps 5 with all the retailers and nothing. Then it hit me. Let me try antonline. Lo and behold there it was. A thing of beauty. I wanted to get excited but was scared something was going to go wrong. I pressed add to cart and then went to check out. Superb. Quick and easy. You guys made my husband one happy KID and just in time for Christmas. Happy holidays to each and everyone. Thank you.

Reason I chose this business:

A friend told me about this site.

Reason I chose this product:

Both my husband and I LOVE TO GAME.

Value
Shipping
Quality
Superb
November 25th, 2020
Verified site experience
• Previous review

Superb. Quick and easy. Thank you.

Reason I chose this business:

A friend told me about this cite

Reason I chose this product:

Love to game

Thumbnail of user alm284
Florida
1 review
0 helpful votes
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July 7th, 2020

They claim to have free shipping on every item every day. I assumed I would be able to chose different options for shipping to free. When you enter you PayPal it charges the whole amount. They claimed it was because it was special pricing. Weird considering it says free shipping on all items. Will never order from these people again. Garbage.

Thumbnail of user valerier670
Texas
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

Since consoles are practically as hard to get today as they were after their release in 2020, grateful to get a bundle at MSRP. Some of the bundle items are less desirable (ex wired headset) but not disappointed b/c bundle is priced appropriately and, most importantly, with lightning Fast shipping, console arrived a few days later!

Quality
Thumbnail of user jacobl215
Michigan
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

The checkout process was smooth and very easy. That's saying something for a product that was already barely in stock AND on launch day. Yes the price was high, but all of it together was very close if not MSRP. Thank you!

Thumbnail of user hassanf8
Illinois
1 review
0 helpful votes
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January 27th, 2021

I ordered a cpu from them a few weeks ago (around 300$) and they shipped it to me and it went missing. They are at fault because they didn't tell the delivery company to take a signature. I've been in contact with their support for weeks and it seems like they are not taking responsibility. They keep telling me that I will receive an email within 2-3 days but nothing is happening.

TLDR; Package went missing and they didn't take responsibility for it even though they didn't take a signature.

Thumbnail of user thorj9
District of Columbia
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

I was looking for a laptop and was looking up several part number variants of a model I wanted. I got a hit on Walmart.com, the seller was ANTOnline. I'd also found the same seller on Ebay with the same model. Typically I'll look up a seller outside of the platform, and sure enough, I found antonline., com and the laptop was a few bucks cheaper so I pulled the trigger.
Now, both Walmart & Ebay were giving me delivery dates a week+ out, but shortly after placing the order I got a shipping notice and received the laptop within a week.
So I can't say this is the case every time, but I was very pleased with ANTOnline and their pricing & shipping.
Thanks ANTOnline!

Tip for consumers:
If you find an item here at a good price, go for it!

Products used:
Laptop

Service
Value
Shipping
Quality
Thumbnail of user yaxr
Illinois
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

They used UPS and thank god they did because if it was fedex it just wouldn't have arrived with them throwing it at my door and taking a large dump on my porch. Came in early morning on the launch date. I would not hate, over all experience 7/10. Some things needed to be a bit clearer like how would the delivery work, pre-order purchase info, and clearer FAQ, just FAQ for the specific pre-order launch would've been helpful for the new consoles and that for me would've been a 10/10 but no so, good job antonline I'm proud!

Thumbnail of user vincer50
California
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

I tried so hard to fight bots on other sites but shopping on AntOnline was so easy and once I had it in my cart it was mine! Package came fast and everything was perfect. My new favorite site when it comes to anything video games or PC!

Thumbnail of user shonl4
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I'd never heard of this company before and I was "concerned" to say the least about ordering from them. But the fact that they took and accepted my Amazon Store Card pushed me forward towards dealing with them. I am pleased to say that my item showed up, on time, and was what I ordered. I would give them a 4.5 if they had that option. Why? The items that they shipped they literally just threw in a box without any padding, peanuts... hell even give me newspaper. Finally, when the box DID show up it was as if someone had opened it up to take a peak. If it would have been shipped a little cleaner, I would undoubtedly give them a 5. Seeing as my item showed up "early"... I'll give them a 5. Today! I'll order from the again with less hesitance.

Thumbnail of user ryanm799
Indiana
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

I had a great experience from Antonline. My item arrived as described and timely. Great experience from start to finish with my purchase! I can not speak on the returns process, but the purchasing side exceeded expectations.

Thumbnail of user lazerickb
Illinois
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Great company. Found the site on Twitter and did a lot of research. So glad I made my purchase. Processing and shipping was quick and was everything I needed and more. Will shop with AntOnline much more in the future!

Thumbnail of user robertb1163
Washington
1 review
3 helpful votes
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July 25th, 2018

Do not buy from these guys. They are literally changing the item description after you order the product to a lower/cheaper model and they'll send you the lower/cheaper model while charging you the higher price of the original product you ordered.

I tried to get a refund and they said they have to charge a 15% restocking fee!

Beware! Stay away from this seller!

Thumbnail of user alejandrop12
Florida
1 review
3 helpful votes
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December 4th, 2017

I bought two Nintendo switch via Ebay. They send me a package with one Nintendo only. I made a claim via Ebay and basically they said that they have sent two units. They refused to send me the missing unit or my money back. It seems as if this is a common practice. Stay away from this company they are scammers.

Thumbnail of user michaelg2740
Massachusetts
1 review
0 helpful votes
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December 4th, 2020

I ordered my PlayStation 5 from this company. I had never heard of them before and was a little skeptical when my paypal account was charged but didn't receive a confirmation email. I reached out to their support team and was informed that they had high traffic on their website and I'd receive a confirmation email in a few hours. Sure enough I did! Still after another company went back on their word about getting a ps5 I was still nervous. However i received a shipping confirmation the next day and then received my ps5 the following day! I was so happy that I took a chance with Antonline and will definitely use them in the future.

Thumbnail of user chrisk1219
Tennessee
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I received great communication during each step of a pre-order I had placed. I always knew what to expect and when to expect my next update. The item arrived in the expected timeframe and I had no issues with it. Will do business with this site again in the future.

Thumbnail of user robertb3955
North Carolina
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

The unit was sent and delivered as advertised. It was also easy to track online. I was initially worried after reading the volume of negative reviews. The company was an alternative to not being able to get PS 5 from the usual stores that wouldn't let me to complete the transaction even when I had it in the cart. ANTOnline enabled me to get the PS 5 as a Christmas gift for my son. I am grateful that the company exists.

Thumbnail of user karene663
Arizona
2 reviews
0 helpful votes
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November 23rd, 2020
Verified purchase

Thanks you for getting me a PS5! It came nicely boxed and in mint condition. I appreciate your great communication when I called your support line. Women was polite and truthful about my inquiries. Thanks you people rule!

Thumbnail of user justinh477
Florida
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Took a chance at ordering the ps5 from them. Don't pay attention to some of the reviews. They're a legit company and my ps5 arrived 2 days after launch completely fine and well packed in the box. Very satisfied and would go through them again

Thumbnail of user amandah930
Kentucky
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I hadn't ordered from AntOnline before so I didn't know what to expect. The information they provided about the process was clear and informative. Everything happened as they described it would and went smoothly.

Thumbnail of user samh66
California
1 review
3 helpful votes
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December 9th, 2014

I ordered an Actiontec power line network adapter kit. I received only part of the order. One of the items in the product picture had been removed from the manufacturer's box. ANTOnline did not respond to my email.

Thumbnail of user brittanyv51
West Virginia
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

Through this site, I was able to purchase an Xbox Series X bundle for my sister for Christmas when all other retailers were sold out. The shipping was fast, and all electronic bundle content was sent to my email in a very timely manner.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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