• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user marvm1
Texas
1 review
3 helpful votes
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November 30th, 2018

I ordered Xbox One X on Google Express through ANT Online. Received notice of a tracking number almost right after purchasing but did not receive any further updates on tracking. Upon further investigation by calling UPS, UPS claims they never received package for shipment and it's been 4 days since of purchase. Called ANTonline and the girls that pick up have no valid answers for anything, just "I don't know" not even an attempt to help with any questions, period.

Finally email from their customer support manager "Susan Brown" stating that it's because of holidays that is why there are no updates? And that I just have to wait. She also states it is USPS except I got an email about UPS?

I am getting nervous about the legitimacy of this company. I may have to call my bank very soon and report.

Thumbnail of user mattr504
California
1 review
0 helpful votes
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October 6th, 2021

I ordered a graphics card bundle and changed my mind a few minutes later and just replied through the order confirmation email to cancel the order and they cancelled and refunded the money to me in minutes. Great customer service and quick communication. Will buy from them in the future.

Thumbnail of user jaredb28
New Jersey
1 review
3 helpful votes
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January 11th, 2018

I had purchased a new Dualshock 4 controller through Newegg marketplace, only to find out later it would be handled by antonline.

Not knowing the site, my curiosity got the best of me and I looked for reviews of them. Was horrified to see the massive volume of complaints and issues with broken products or wrongfully sent ones and then them charging a ludicrous shipping/return fee for something that wasn't the customer's fault.

So as I waited the 8 days(reason for knocking off a star) it took to arrive, I was filled with dread as I expected the worse, but very surprised to see that my package arrived in fine condition and brand new. No issues with it whatsoever. So I am not denying the validity of any of the people on here who had issues with antonline, just wanted to throw out a positive story in the midst, to let people know Ant isn't definitively a scam site. Guess I was just one of the lucky ones.

Thumbnail of user thomasl900
Illinois
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

One of the few places that had the console left during the pre-order rush, and managed to snag a bundle. A bit extra but I don't mind having an extra elite controller.

The delivery and tracking was sent out several days ahead of time and I got the package Wednesday (and it launched Tuesday) which was nice. I don't mind the extra day of waiting to get my sweet new xbox haha.

Thanks!

Thumbnail of user jeremym782
Pennsylvania
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

I followed them online via Twitter. They posted that they were going to have the Xboxes for sale here shortly went directly to their website was able to purchase an Xbox and I had within 3 days. Everything from start to end was perfect as far as the experience with the website.

Thumbnail of user ethans123
Oklahoma
1 review
0 helpful votes
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December 29th, 2020
Verified purchase

Ordered a Xbox series S bundle. Ups was supposed to deliver and never received it. Contacted customer service and all they said was it was delivered and never sent anything back. Currently Trying to
Dispute but no luck. Customer service never sent me back anything. Contacted email/ and social media platforms. Now I'm out $400 and no one has an answer for me.

Thumbnail of user mariew368
Indiana
1 review
0 helpful votes
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December 7th, 2021
Verified purchase

I had went through many reviews... the neutral or negative was focused on the lack the customer service and those problems. I decided to chance it and I'm glad I did. I'm very satisfied with the quick shipping.

I couldn't find the 12 month subscription. Customer service said to check real good the box etc. And sure enough it was with the game

Reason I chose this business:

They were referred from a friend who has used them in the past.

Reason I chose this product:

I have been looking everywhere for it.

Service
Quality
Thumbnail of user garyg1565
Minnesota
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

After placing the order they sent me an email verifying the purchase and provided multiple updates through email about my package, when it would be shipped, its location throughout the shipment process, and the eta of my package.

Reason I chose this business:

A friend of mine and I were looking for a pc within my price range and ANTOnline looked to be a trustworthy provider according to others ratings. They also provided a steep discount and delivered on the sale.

Reason I chose this product:

At the time it was on sale and met my needs. I was going to build my own PC within a sub 1k budget, but what I could squeeze out with that could be met by the PC they were offering at a discounted price.

Quality
Thumbnail of user aaronm466
Mississippi
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I read the reviews on here and I was very skeptical and worried about whether or not I'd get my ps5. Turns out this was the fastest and easiest site to order off of. I also preordered the Xbox from a competitor and this one got here 5 days before that one. They are also super straightforward with the delivery and send email updates about your order. Thank you antonline! Will definitely buy from y'all in the future, keep up the good work!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bigbudzb
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

U might be hesitant with making a purchase with Antonline because of the reviews. Trust me, I was questioning my purchase as well. I managed to secure a PS5 preorder from antonline 2 months before release. The order confirmation was kinda vague but keeping track of my order status was easy. I was able to see right when my order shipped. The delivery part took longer than I expected, BUT everything went smooth and easy. Maybe this company has received flack in the past for returns and customer service but if you're making a purchase that you know you're going to keep than trust Antonline. Consumers should always be aware of a companies return policies/ standards and expect for the worse when it comes to that. It's hard to deal with those things in general. I have to say, I'm happy with my purchase. Thank you ANTONLINE.

Thumbnail of user timothya309
Indiana
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

Wish Antonline was a more well known website, have had nothing but good experiences ordering from here. Have purchased a PS5 bundle as well as an Xbox Series S Bundle. Both were reasonably priced for what they included and got here surprisingly fast.

Reason I chose this business:

Wario 64 tweets

Reason I chose this product:

Buying for a friend for Christmas

Quality
Thumbnail of user kumarm18
Illinois
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I preordered a ps5 bundle back in September when every site was sold out. It was shipped out launch week and I got it 2 days after launch day on a Saturday morning at 9 AM. I will definitely be buying from them again, good business is hard to find.

Thumbnail of user nanau
New Mexico
1 review
2 helpful votes
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December 30th, 2015

I ordered 2 sunbeam electric blankets November 27 for my two granddaughters for Christmas from antonline listed on Amazon. The blankets were shipped
November 29,2015. I received them December 7,2015. We found out
December 27 that one did not work. I contacted antonline and Amazon on the 27th and they said I exceeded my RMA window and refused to help. I saved my emails and phone records. I always trusted Amazon and have made many purchases from them. It is up setting that Amazon would even allow a shady so called business such as antonline to rip us off.

Thumbnail of user briheemd
Pennsylvania
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

First I would like to say thank you, never would've thought to get my hands on a PS5 this year but you guys came through. Conformation and status of order came quick; was a bit worried about the eta of delivery but I was proven wrong. Shipping only took a couple of days and now I been enjoying my PS5. I'll be lookout for a xbox series x now. LET'S GO!

Thumbnail of user mattb798
Wisconsin
2 reviews
0 helpful votes
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December 6th, 2021
Verified purchase

It's been incredibly difficult getting next-gen consoles. As much as it hurt having to pay for a bundle, it was nice to be able to secure a console. I'm hoping ANTO can continue making product available to regular end users rather than scalpers and bots. There are so many of us that want to enjoy these consoles and next-gen games and we can't because of what's happening with the aforementioned. Please continue making it possible for authentic gamers to enjoy these products!

Reason I chose this business:

You had a product I wanted available.

Reason I chose this product:

It was all that was available :(

Quality
Thumbnail of user byrono19
Kentucky
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

I am very oppressed with antonline. I've never even heard of them so I took the chance and it was a great experience... The only thing I have a problem with when I got my box in the mail it was a little bit open

Thumbnail of user michaelc4020
Missouri
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

At first I was a little skeptical about ordering from you because I have never heard of you before. I found your site to be easy to navigate and I received my Xbox quickly. Thank you so much and I will buy from you again.

Thumbnail of user captfwiffof
New York
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Was able to pre order a very hard to get Ryzen 9 5900x. They shipped in a very timely manner when other companies put up similar pre orders that were heavily delayed until late this year or next. Very happy with antOnline!

Thumbnail of user davids4939
Texas
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I ordered my Xbox Series X on launch day. It was delivered to me 2 days later. The shipping process was quick. I was giving updates daily. I was scared I wouldn't receive my package because of the reviews people were writing about antonline. I had a positive experience!

Thumbnail of user jesseh224
Illinois
1 review
0 helpful votes
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November 30th, 2020
Verified purchase

I had never heard of this site prior to the race for a PS5 began on launch day. I was able to snag my bundle with 4 games and received it in less than a week. I am a very happy customer and would recommend this site to anyone.

Thumbnail of user edwardc575
Texas
1 review
0 helpful votes
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December 26th, 2020
Verified purchase

Loosely packed items in a box. When received from UPS, it appeared box had been tampered with, the deliver Driver noted it on his computer. Games and controller there. PS5 box appeared intact, I did not open because it will be a gift. Hopefully it is in its box.

Thumbnail of user diondres2
Kentucky
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

This was my first time ordering with antonline and at first I was a little skeptical. However after some research I decided to proceed with my pre order. I'm so relieved I did and I greatly appreciate the service you all provided and I will be shopping with you all again. Thank you!

Thumbnail of user diannah68
Minnesota
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

I will say that I quickly ordered the XBOX Series X on pre-order before reading numerous ratings on several sites after the fact. I won't lie, I was worried that what I ordered wasn't going to be delivered. However, I couldn't be happier to wrap a Christmas gift for my 15-year-old son who said this was the only thing he was hoping for this year. He is actually having spine surgery before Christmas, and I wanted to find something to make the holiday seem a little brighter while he's recovering. I received notice that the shipment was on its way, still apprehensive that I was actually going to receive it. The day it arrived, I waited until everyone was already in bed before opening the box. I honestly wanted to jump up and down because I was so excited! I can't wait to see his face on Christmas morning. ANTOnline receives 5+ stars from me. Thank you for making a wish come true in a year that nothing has seemed to go quite right.

Thumbnail of user amandah945
California
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

It was easy, simple, and straight forward to place my order. The price was exactly what it should have been. No sketchy over/under priced tactics. It was delivered on time, and was exactly as described. I literally have ZERO complaints.

Thumbnail of user robbies64
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

ANTonline was one of the few places that had PS5 lefts for preorder back in September 2020. The bundle I purchased included items that I was going to get anyway so ended up being a pretty good deal. I just wish that there was an option for faster shipping on account of me being so impatient! I am on the West Coast so it took about a total of 7 total days (5 business days) for me to receive my PS5.

Otherwise a great experience! Highly recommended for any in demand items. Many people claimed that this site was a scam and this is certainly not the case

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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