• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user valentinp17
California
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Just like everyone else they sounded sketchy because they are not that known, however i ordered the ps5 and it arrived way faster than i would of ever imagined! They are great and have great customer serivice

Thumbnail of user jays840
Colorado
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I was a little skeptical at first because Antonline was a new company to me, but I seen very pleased with their service. I recieved my confirmation for my PS5 bundle and tracking number within an hour and they used UPS. The only improvement I suggest would be more control over shipping dates and duration, but overall I'm very satisfied.

Thumbnail of user richarda1239
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I purchased the preorder for the ps5 bundle back in early september and received it on launch day which was so amazing. Antonline has been very responsive and delivered on time my ps5 console. They are amazing and i will defbe ordering from them again.

Thumbnail of user brandonk209
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

People said Antonline was a scam. They said don't buy from them. I'm glad I did! I got my PS5 bundle on November 14th. And I didn't pay tax either! They deserve 5 star reviews, not the bogus 1 star reviews they get spammed with.

Thumbnail of user eugeniav4
California
1 review
1 helpful vote
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October 27th, 2018

I ordered a product and within half an hour realized I wanted a different product. I wanted a computer monitor that tilts. ANTOnline didn't have the one that tilts so I tried to cancel my order but was unable to. Their website says it takes one to two business days to ship so why can't I cancel my order within a half hour of when I placed it. BEWARE. DON'T SHOP HERE. Their prices are not better than anyone else and their customer service stinks.

Thumbnail of user marior329
Georgia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

This ps5 has me experiencing feeling that I have never felt in my life and I'm glad to say I will be canceling my marriage in order to not have kids and keep on playing spiderman. Thanks antonline for making my life that much better.

Quality
Thumbnail of user calebo26
Wisconsin
2 reviews
0 helpful votes
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December 7th, 2021
Verified purchase

I'm building a new pc and ANTOnline was the only site I saw with gpus for good prices. Bought one from their site and it arrived in perfect conditions. EVGA RTX 2060. Will use their website in the future.

Tip for consumers:
Put in your billing and shipping information correctly the first time and you won’t have any issues

Products used:
Graphic card

Service
Value
Shipping
Quality
Thumbnail of user barbarah456
Arizona
1 review
2 helpful votes
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November 25th, 2018

I ordered 2 wireless controllers for my grandsons, one has water damage to the box and the other was just fine. How does a company send out something that is obviously wet? Very disappointed!

Thumbnail of user joej827
Texas
1 review
0 helpful votes
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December 4th, 2021

I had to cancel an order less then 2 hours after I placed it because it wasnt what I wanted. So I did. Got a confirmation on my cancellation email for and item that wasnt supposed to ship for anothr 3-7days. The next morning they emailed back claiming they process orders and shipments 24/7 and the item is already packaged so they cant cancel. The next day the item still wasnt shipped. And they wouldn't cancel my order. I'm not paying for the order or return shipping if they send it.

Thumbnail of user allens417
Wisconsin
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Overall great company everything came on time It was shipped in just 2 days after ordering everything was sealed brand new I will order from them again I bought Is a xbox Sirius X Very happy with the results

Tip for consumers:
Fast and on time

Products used:
X box series x

Service
Value
Shipping
Quality
Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

Hi Allen! Thank you so much for shopping with us. Enjoy your new Xbox!

Thumbnail of user jw794
North Carolina
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Preordered a ~$700 PS5 bundle in September despite all the negative reviews found online; order arrived as advertised and earlier than expected. 4 stars due to the fact that they could stand to have a bit more communication during the process (particularly given the price/extreme nature of this preorder) & I wasn't thrilled with the lack of protective material in the box (PS5 itself was fine but the extra controller and two games were free to fly around inside during the shipping process). Overall, would recommend and 100% order from again... as mentioned, I can't speak to everyone else's negative experiences, however.

Thumbnail of user smithg36
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Got the new Xbox AND PS5 from them. Both are great, service and shipping was great.

One issue: only way to buy a PS5 from them was to buy the bundle, which came with a bunch of games I'll never play and can't return. Kind of a waste/bummer, but oh well.

Thumbnail of user randyt218
California
1 review
0 helpful votes
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August 10th, 2021

I'd give this company 0 stars if I could. Their return policy is garbage. I received a defective mouse, returned it, and they kept 15% of the cost and did not pay for return shipping.

Tip for consumers:
Don't buy from this company, they do not stand behind the products they sell.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alonzos38
Washington
1 review
1 helpful vote
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November 18th, 2021
Verified purchase

Item was very poorly packaged. When spending money on a product I expect the issuer to handle damage control. This did not happen it was in a bubble wrap resulting in damaged and warped corners.

Tip for consumers:
Skeptical of how they package their products.

Products used:
Video game.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brade98
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Ordered my PS5 with no issues, shipping speed obviously wasn't great but it wasn't advertised as a 1-1 shipping method with the likes of Amazon so no issues there. It arrived pretty close to expected date.

Thumbnail of user markb1104
Ohio
1 review
3 helpful votes
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January 5th, 2019

Bought a brand new monitor for $155. It was broken when unboxed and tested. Returned. They took a very long time to issue a refund and when they did is was only 77 dollars. I hope they resolve this and change my mind. I was shorted close to 80 dollars. Time will tell.

Thumbnail of user ryand709
Georgia
2 reviews
3 helpful votes
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July 23rd, 2022
Verified purchase

Their shipping policy is, apparently, that you MUST be home to sign for a shipment. No leaving a signed delivery attempt for the driver the following day, no redirecting the package to a carrier facility for pickup, no way to simply release responsibility and have the package left at your doorstep. If you can't be there during the work week to sign for a package, it will automatically be shipped back to antonline and you'll be charged a 15% restocking fee, which is absolute BS. Even if you call them directly, there's "nothing they can do" about it despite UPS saying otherwise. So, because I'm being held hostage against paying a $100 restocking fee, I had to take a half day of PTO to sit at my house because I, like most, work and am out of the house during normal delivery hours.

It would be extremely useful if they would let you know about such a ridiculous policy ahead of time, but there is no mention of this shipping policy anywhere on their website. So, if you plan on purchasing from them, make sure you'll have someone home 24/7 or that you order it in the middle of the week with the hopes of getting a Saturday/Sunday delivery date. Ridiculous. Worst part about it is I had to pay $56 for this asinine shipping.

Service
Value
Shipping
Returns
Thumbnail of user diegoc85
New York
1 review
0 helpful votes
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November 18th, 2020

I have to say I was A little worry about placing an order with antonline but I must say my experience from beginning to the end was absolutely amazing quick responding their phone call away this is definitely a place where I will continue to do business with thank you very much

Thumbnail of user adamt462
Nevada
1 review
0 helpful votes
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April 22nd, 2021

I am very pleased with the pixel buds 2. I am coming from a pair of tozo t10s, which have fantastic sound quality for the price. While the pixel buds cost nearly 3x as much, I got them because I wanted easy access to music controls and google assistant without having to take my phone out on runs/bike rides.

The touch sensitive controls on the buds work so well, even with thin gloves on. It's even fun to swipe forward and back to adjust the volume on the go.

Sound quality is important to me. I immediately reject any headphone that sounds tinny/flat. The pixel buds, while certainly not audiophile level sound, do a great job in this sense. Even without noise cancelling, I am more than happy to listen to these hours on end.

Form factor: very well designed, essentially sits flat with the ear cartilage. So thin that they do not stick out at all. I love the design. Some have complained about discomfort during long sessions - I have not noticed this at all.

Thumbnail of user ephraims20
California
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

I was skeptical on ordering from a site other than Amazon or BestBuy but Antonline had many positive reviews. I ordered the X3D and they were I very quick to provide details on shipping and tracking information. The CPU was delivered much earlier than expected. The package did have some dents but no damage on the CPU itself.

Reason I chose this business:

Antonline was the only website providing a very good sale price on the item

Reason I chose this product:

Needed a major upgrade from my Ryzen 5 3600

Quality
Thumbnail of user tonyy11
Massachusetts
1 review
0 helpful votes
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April 14th, 2016

I ordered a 12TB cloud storage and they sent me a 4TB one. I want to return it but their return policy is the buyer will pay for delivery charge and 15% restock fee. I bought it from rakuten.com and they won't help me to resolve it. This is a total rip-off.

Thumbnail of user josephf688
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I was skeptical of buying from antonline since I hadn't heard of them before, but saw they were taking pre-orders for the PS5 in September. I decided to give them a shot and they did excellent! I would highly recommend them and will buy from them again in the future. Thanks Antonline!

Thumbnail of user miguelm291
California
1 review
0 helpful votes
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December 18th, 2020
Verified purchase
• Updated review

Thank you much apreciate you antonline. You all have made it possible for me to surprise my little nephew this christmas thank you so much for the awesome service and attention to detail when packaging plus promt delivery.

Reason I chose this business:

Recomended by youtube and Twitter channels

Reason I chose this product:

You all are truly the best and awesome as well thank you.

Value
Shipping
Quality
Thank you much apreciate you antonline
December 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Recomended by youtube and Twitter channels

Reason I chose this product:

Heard its the best now

Thumbnail of user bojang3
Texas
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

I had never heard of Antonline before but found out they had PS5s in stock from a twitter account I had. Jumped on the deal and had a great experience! PS5 arrived quickly and they kept me informed every step of the way!

Thumbnail of user christopherw799
Texas
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I read quite a few terrible reviews about Antonline before I ordered but was pleasantly surprised with the service. Order confirmation came quick, order shipped in time for me to receive my PS5 ON LAUNCH DAY. Y'all killed it, I'm super happy with y'all and my purchase. Will definitely use your site again!

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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