• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
See all photos
How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

See full review
Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user victorp197
Maryland
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I preordered the PS5 with ANTOnline and it was a great experience. Prior to the release date, the company updated us on what to expect and when the time came, I received everything I ordered in a timely fashion with good packaging. Thanks!

Thumbnail of user anthonyo251
California
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Was able to place an order on the new PS5. Received multiple emails and status updates which ensured I was always in the loop with my order. On top of all that I got my order on time and couldn't be happier.

Thumbnail of user francism204
New York
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Purchased the PS5 Digital Edition bundle through ANTOnline two days prior to the machine's launch. The process was quick and seamless. Received confirmation immediately after processing the order and received updates along the way. Was pleased to have the PS5 delivered on launch day!

Thumbnail of user adamd75
Louisiana
1 review
4 helpful votes
  • Send Message
June 19th, 2017

I contacted the Atlanta BBB about ANTOnline and basically got the "run around" from them. After numerous emails, back and forth, they just dropped the issue and quit communicating with me. They either have no influence with Atlanta businesses or they are just as corrupt. Don't waste your time with the Atlanta BBB. ( Better Bulls--t Bureau)

Thumbnail of user pauls2560
Colorado
2 reviews
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

This was my first time pre ordering from AnTOnline and to my surprise my order was delivered as promised packaging could've used a little more care but other than that I'm happy in ordering from them and I will continue to be part of their family. In whenever I'm looking for a preorders Vendors

Thumbnail of user jamesa568
New York
1 review
4 helpful votes
  • Send Message
November 30th, 2018

I ordered an xbox one X bundle. Got a tracking number and it's not moved from Georgia since the 24th. I emailed and they say they sent it out but ups says they never got it. I then called got told it was still in the wearhouse and should be sent out soon cause they are working all weekend. Then emailed again cause I thought something was wierd and got told it was sent usps when I have a tracking number for ups. They just keep changing storys. I'm giving them till Monday then I'm reporting it fraud

Thumbnail of user ianf131
New Jersey
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

I just find the website to be a little barebones. Little to interact with and I couldn't find a way to track my order outside of an email link. Also for a pre order from so long ago I didn't receive any information until it shipped. No order confirmation or anything, except for one email about an individual part of the order.

Thumbnail of user parisg24
Michigan
1 review
0 helpful votes
  • Send Message
November 26th, 2020
Verified purchase

I was able to preorder the PS5 days before its release. The bundle was at a reasonable price and I got it delivered really fast and received it a day after its release. I dont know why everyone says AntOnline is a scam because I received my order just the way it was promised. They came thru with my PS5 preorder and I am very satisfied and happy

Thumbnail of user steven1357
Indiana
1 review
2 helpful votes
  • Send Message
January 3rd, 2016

Ordered 3 toys for x-mas... got 3 3M #5 sand papers... Antonline cannot be reached... expected Walmart would have checked their vendors! That loss of money on the toys tcaused me to cancel a $600 order to Walmart on other items not through Antonline... went to Wyfair for those items... figure if Walmart cannot control the quality of their vendors... then so goes it!
STAY AWAY FROM THIS COMPANY!

Thumbnail of user ethanb131
California
1 review
0 helpful votes
  • Send Message
December 2nd, 2020
Verified purchase

After Sony allowed retailers to randomly drop pre-orders of the PS5 without warning. I had to search through twitter to find a retailer with a site that wouldn't crash the second I clicked the "check out" button. I was lucky enough to find ANTOnline and was skeptical at first because I never heard of them before. After reading some reviews, however, and hearing from friends that they were legit. I decided to purchase the console from them and even opt for the package set with an extra controller and games. Ordering was smooth on their website but their shipping time was slow and it arrived a little beat up because they put the PS5 box inside a larger box with no packing material inside just the other controller and games. This lead to the PS5 box getting somewhat squished and torn but the PS5 inside the box was all good.

Thumbnail of user melissaw684
New York
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I preordered a PlayStation 5 bundle from Ant Online. Out of the many retailers/online stores they were the only place I could find one in stock! Ordering was fast as well as very easy to use with multiple payment options. After release it was time for delivery, I was quoted 3-5 Business days and got my bundle in 2 days and I was surprised in the speed and care my package was handled! This was was my first time ordering from ANT Online and I was glad I did! I definitely would recommend them to others as well as personally ordering from them again! Great job to ANT Online!

Thumbnail of user mar18
Colorado
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Ps5 preorder. Placed order for bundle, got email confirmations after I ordered and prior to launch, they contacted me to let me know everything was good to go. Order was shipped and delivered a few days after launch. Good deal!

Thumbnail of user ryanm787
Tennessee
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I was able to preorder my PS5, got frequent communication on the status of the order, as well as changes to the bundle due to a delayed game. Received my order the day following the systems release in perfect condition, as ordered.

Thumbnail of user jasond643
Wisconsin
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

No real tracking information was given and hard to find the information and didn'thavetosignfor the package that was alot of money. Other than that everything was great got my xbox the day after it released.

Thumbnail of user rickt33
North Carolina
1 review
2 helpful votes
  • Send Message
March 24th, 2016

I ordered an HP monitor and after checking the reviews I asked myself "what have I done". You can't cancel the order so I sat back and waited. It was shipped the next day via UPS (free shipping) and I used their supplied tracking number to track it all the way. When it arrived I wasn't home to sign for it so UPS put a stickie on my door. I was home the next day and was able to sign for it. The monitor was clearly a factory original and had the original factory packaging. I unpacked it, cabled it up, and plugged it in. It worked. The overall experience was great except for having to sign for the package - not enough to drop the review to a 3 or 4.

Thumbnail of user williamp4
Pennsylvania
1 review
4 helpful votes
  • Send Message
February 28th, 2011

Ordered cell phone battery, description had the cell phone model in it so I know it was the right one, got a completely different battery which does not fit and nowhere on the package is there a mention of the phone I ordered for. Emailed to get rma and was told I'd have to pay for shipping, WTF! I even managed to send an email to their CEO, Charles Comerford, and get the same run around. They screwed up and now I have to pay more! This is a classic bait and switch where the item is of minimum value they figure they can send anything and the customer will just write it off rather than return it. My company is disputing the charge on the card I used to purchase the battery so I'll get some satisfaction but will NEVER buy from them again.

Thumbnail of user martink239
Ohio
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I Preordered a ps5 bundle. No issues with the order or delivery. Bundle arrived one day after launch. One game didn't launch and I received my Refund as a PS credit the same day the Ps5 shipped. Very satisfied!

Thumbnail of user alejandror197
New York
1 review
0 helpful votes
  • Send Message
October 8th, 2022
Verified purchase

I was able to cop the PS5 without hassle, despite the high demand. From the moment I purchased to it hit my door step the emails were exceptional. Shipping was fast and the packaging wasn't exaggerating and straight to the Point.

Reason I chose this business:

Twitter said y’all had the ps5 in stock so I had to cop lol

Reason I chose this product:

Been wanting it for a while. Not trynna pay resell

Quality
Thumbnail of user zacharyh338
North Dakota
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I ordered the PS5. So naturally I had my concerns about ordering something that's not a typical store type website. But I can definitely say without certain the quality and the time management that I received my PlayStation was superb I definitely trust this website and I will be ordering again soon.

Thumbnail of user robf118
Maryland
1 review
3 helpful votes
  • Send Message
May 6th, 2020

I have never felt with any company that was so unprofessional and showed no concern in customer service before. I would advise anyone to stay away from this place. I made 11 phone calls in the past 14 days to Antonline and everyone was answered and was advised I would get a return call or email in 24-48 hours but have yet to get a return call or email. I have gone to the website and made 10 customer service tickets to get help with a overcharge on my account and yet to get a single reply. So I am dealing directly with my credit card on this matter. Believe me stay away from these people they are horrible. Dont believe there FREE SHIPPING ON EVERY ITEM EVERY DAY. They offer no free shipping at all on any item regardless of the price.

Products used:
None of them I am trying to get a refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user pj78
Washington
1 review
2 helpful votes
  • Send Message
September 11th, 2015

Antonline has a tough time doing the right thing. I purchased a laptop from them on 07/09, I was then notified that my order was cancelled 4 days later on 11/09. Their response was Newegg had failed to promptly notify them (3rd party seller) of orders, there was a 2 hour delay. As a result, the item was already sold out and on backorder (their site shows 72 in stock?!) when I placed the order so they cancelled my order. I reached out to them communicating that I voluntarily accept the lead time for the backordered item to come in if they honour the price. No response. So in the end, Antonline, ironically failed to promptly notify me (the customer) of the cancellation causing me to take a pass on other laptop deals in the interim, its Neweggs fault, my loss and Antonline is innocent. Way to run a business! Put the customer last!

Thumbnail of user paulp1001
California
1 review
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

Was a bit hesitant ordering from ANTOnline for the first time reading some of the negative reviews. But knowing that this would be my only shot at pre-ordering the PS5 I took the chance and so glad that I did. The PS5 came on time and works perfectly!

Thumbnail of user mikek908
Illinois
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

I was able to buy a ps5 on antonline after I purchased one on Costco and Costco canceled my order with a bs credit card excuse that made no sense. The ps5 bundle had all the games I wanted, they shipped it same day, and I got it 3 days later. I went from thinking I wouldn't get a ps5 at all to getting one 3 days later.

Thumbnail of user nicholasd216
Oregon
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Overall a positive experience. They got me my ps5 in a timely manner. That's said, they put the console box, controller box and games in a larger box with no extra padding. This caused the console box to bounce around in transit curshing the controller box and dinging up the ps5 box inside. Luckily, everything inside the boxes (console, controller and games) seems to be functioning and intact despite the packaging being mangled.

Service
Value
Shipping
Quality
Thumbnail of user careyw33
Massachusetts
2 reviews
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I'm thrilled with my purchase of the PS5! I'm still in shock that I was able to snag one from here every single other company was sold out of preorders! As soon as the date the PS5 was released they shipped it and it reached my house in a couple of days! I'm soooo happy and will definitely shop from this company again in the future!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

How do I know I can trust these reviews about ANTOnline?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ANTOnline?