• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,945 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user adrienneh66
New York
1 review
0 helpful votes
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November 18th, 2020

I don't understand the hate this place is getting but I got a ps5 here and it arrived in mint condition and quickly! Customs service was phenomenal to me too!

Thumbnail of user catherinek91
Colorado
1 review
3 helpful votes
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December 20th, 2018

Listing promised Free 2-Day Shipping, it's now been over a week and UPS Tracking shows that a label was printed but they haven't gotten the package yet - there are literally 20 UPS locations within less than 5 miles of their listed address and yet they can't drop off a package? Leads me to believe that they never had the item in stock and I've been scammed - stay away from this vendor, they've ruined my daughter's Christmas and are NOT worth the risk!

Thumbnail of user dylanl81
Oregon
1 review
0 helpful votes
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December 18th, 2020
Verified purchase
• Updated review

Been trying to get the PS5 and checked out 3 times yet my info keeps getting deleted. I am making this purchase to determine if I even can buy something.

Reason I chose this business:

Because I want to buy a PS5 bundle once it goes live.

Reason I chose this product:

Because I'm sad and desperate! :D

Value
Shipping
Quality
Been trying to get the PS5 and checked out 3 times...
January 10th, 2021
Verified site experience
• Previous review

Been trying to get the PS5 and checked out 3 times yet my info keeps getting deleted. I am making this purchase to determine if I even can buy something.

Reason I chose this business:

Because I want to buy your amazing PS5 bundle once it goes live.

Reason I chose this product:

Because I'm sad and desperate! :D

Thumbnail of user terranceh37
Arkansas
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

I got my ps5 and xbox series x from them. Fast shipping, it was a easy experience. I had no chance getting these consoles from any other retailer. Thanks Antonline

Thumbnail of user alexism282
Pennsylvania
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Easy to order. Actually got through and didnt have an issue with bots buying it up before I could checkout. Bundle was not marked up and included worthwhile items.

Thumbnail of user joshw248
California
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Placed order online and everything arrived as described. Box for controller was damaged but can't ntroller itself was not. Codes were delivered via email and worked without any issues.

Thumbnail of user danb1485
Georgia
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Needed to buy a PS5 when stock availability was mostly non existent from other sellers. Purchase process was quick and I received the product in less than a week.

Reason I chose this business:

Product availability

Reason I chose this product:

Family entertainment

Quality
Thumbnail of user brianw1190
Georgia
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

The Xbox series X was selling out everywhere and I had the hardest time securing one... until ANTOnline. Smooth transaction and fast shipping. I will definitely be back. A+

Thumbnail of user jaredl161
Utah
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Box arrived badly damaged. When I opened it up, I was disappointed to find that there was only a single piece of filler paper inside to protect the product

Reason I chose this business:

Had ps5 in stock

Reason I chose this product:

Wanted a ps5

Quality
Thumbnail of user nathanf145
North Carolina
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Item was backordered when I placed the order, but they were able to get it in stock before expected (and well before the quoted date). Shipped quickly and showed up promptly. Would buy from again

Thumbnail of user fedori2
RU
1 review
1 helpful vote
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January 12th, 2019

I placed an order during the Black Friday to purchase the laptop on amazing price and everything went smooth. I got it delivered within 5 days or so and had no issues (probably because I got backed up by Google as I saw many reviews reading that people receive Surface Laptop First-Gen instead of the 2nd Gen).

Thumbnail of user jaked199
Indiana
1 review
0 helpful votes
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December 8th, 2020
Verified purchase
• Updated review

Could not be happier with my ANTOnline order experience. I was fortunate enough to secure the greatest next gen console on the market, the Xbox Series X during ANTOnline's Cyber Monday drop and received an email stating my order had shipped only a few hours after purchasing. I then received my order via UPS on Wednesday of that same week, which was only two days later! Thank you so much ANTOnline, I'm proud to be part of the AntFam and am glad I went with you guys because I am already enjoying my Series X instead of waiting for it to arrive at the very end of this year or the beginning of next year like I would be if I had purchased from *other retailers*!; p

Reason I chose this business:

ANTOnline was the only retailer who had a drop of XBX's on cyber Monday and could deliver it within a few days instead of waiting weeks or months for the order to arrive.

Reason I chose this product:

I chose the product because the Xbox Series X is the best next gen console currently being sold. I was notified from the ANTOnline and Linus Wilson twitter accounts.

Value
Shipping
Quality
THANK YOU!
November 30th, 2020
Verified site experience
• Previous review

THANK YOU! SECURED AN XBOX SERIES X!

Reason I chose this business:

ANTOnline was the only retailer who had a drop of XBX's today.

Reason I chose this product:

Was notified from the ANTOnline twitter account!

Thumbnail of user dominicka26
New Jersey
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Received my console TWO DAYS after confirmation of purchase! You guys provide more timely shipping than Amazon! You've made a new loyal customer out of me thanks!

Thumbnail of user joelg204
Florida
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

While I would've preferred the console to arrive on the day of release, one extra day wasn't so bad especially when it arrived with no issues. Thank you

Thumbnail of user stankeyw
Alabama
1 review
1 helpful vote
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January 2nd, 2015

Buyers beware. This company is bad news. They charged on my credit card with out my permission. They waited until the 30 day window was up and said sorry we can not offer you and RMA and no refunds.

Thumbnail of user jasonk817
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My order did not ship until around 5:30 pm on Monday for my promised delivery date for Tuesday, delaying it to be received on Wed.

But it was received intact and even though delayed, all is well.

Thumbnail of user taydep
Illinois
1 review
1 helpful vote
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August 6th, 2021

It was my first time shopping online here, and I was immediately met with disappointment. As I waited for a package that would never arrive, and was met with robotic answers or was downright ignored. The package was a series x bundle which already isn't cheap, which makes sense a signature would be required, but to my surprise when I got back from work, I would see no sign of attempted delivery that ups normally does, and instead later find out while contacting ant online support that it was so called "delivered" with a signature that wasn't mine, the signature read Coivd which isn't my name nor did I sign for anything. It's been more than 2 weeks which is what ant online support told me to wait for the ups investigation and still I have not heard anything back from them, I've contacted support multiple times only to be met with a message saying it was delivered which it was clearly not, or downright with no response whatsoever. This was truly the most horrible experience I've ever had while shopping online and would not recommend shopping here to anyone. I just feel robbed.

Tip for consumers:
Don't use it

Products used:
Never received anything

Thumbnail of user donovanf10
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

When I purchase my PS5 bundle was a little bit afraid to order it for my store I never ordered from before but reaching out to antonline They make sure to tell me that my order is in and will be shipped as soon as they were able to get word from Sony and it arrived 1 day after the launch of the PlayStation 5 so I'm really happy with their communication and my experience.

Thumbnail of user brandyw98
Georgia
1 review
0 helpful votes
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November 15th, 2020

Everything about my purchase went smoothly, from ordering to delivery! My product arrived in a timely manner! I will not only use ANTonline again, I will also recommend them to friends and family!

Thumbnail of user zacharyk183
Texas
1 review
0 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

Find your item, add it to your card, and check out—no hassling about signing up for a newsletter or making a rewards account or whatever. It doesn't get any more customer-friendly than this.

Reason I chose this business:

You had the product I needed at the MSRP when nobody else did!

Quality
Thumbnail of user alfieh16
New York
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

The console came in late and my controller is malfunction.
I did not want to bother with this company as I know they don't care. I will never buy from this company again.

Thumbnail of user roderickw32
Texas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Arrived earlier than expected. Great bundle that I couldn't pass on. So far no issues and plays GREAT. I thought this site was maybe a scam, but this is definitely legit. Thanks antonline!

Thumbnail of user derickb29
Pennsylvania
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

After placing the initial order, I received two emails of confirmation. For context, I pre-ordered a PS5 bundle. Upon release date arrival, I had still not received any information regarding shipping/tracking to even let me know what was going on. I called on the 12th of November, and the first representative argued what a ‘business day' is after she stated I'd receive my order over the weekend and promptly hung up on me. I spent a little over 700$ with this company on my bundle, and while I did receive everything on the 14th. I definitely didn't need to be disrespected. All I had asked for was confirmation. When I called back I spoke with another rep, who apologized (cool) and told me she'd send me a confirmation email which literally never came. They are super lucky everything arrived on Saturday because on Tuesday, if my order hadn't arrived and I'd still gotten no word, I was gonna go Super-Mecha-Karen on whoever answered the phone.

Thumbnail of user zachj25
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Personally, I had no idea what ANTOnline was all about - all I knew is that I was directed to their site and discovered an IN STOCK bundle for the PS5. No price mark up, no experience to base my decision off of, just faith - and I'm grateful I did. My order was frequently updated with communication efforts and upon launch day while the horror stories piled up for larger retailers, UPS arrived and I signed - happy kid at heart here thanks to ANTOnline

Thumbnail of user rogerb45
Washington
3 reviews
6 helpful votes
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January 15th, 2016

I bought a Seagate 5TB Expansion Desktop Drive from Walmart and had no clue I was actually buying it from ANTOnline. Well to make the story fairly quick. I spent five days writing to this hard drive like 3.5 terabytes but then it would not read for more then a min and sometimes a few seconds. IT WAS BROKE. I called for a return to get a new one and they sent me shipping label in my email. Well in about a week i got a partial refund. They charged me a restocking fee and buyers remorse fee and a shipping fee. They did not give me my full refund or a new hard drive. Walmart gave me a gift card for the amount i lost but ANTOline would do nothing. They are SCAMMERS and gladly take your restocking and shipping fee and sell it again if it works or not.

Service
Value
Shipping
Returns
Quality

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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