• ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.3 stars from 3,468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    247
  • Value
    387
  • Shipping
    384
  • Quality
    827

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
2
Negative
8

Instant Feedback

6,946 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael L.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,468)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (87)
Thumbnail of user shelleyh48
Wisconsin
1 review
3 helpful votes
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January 7th, 2019

BUYER BEWARE!
I ordered an Xbox One S 1TB on Walmart.com from ANTOnline. Never opened package and returned it. They promised a full refund of $219.99 After returning package (unopened), I received $177. Emailed customer service 3 TIMES WITH NO RESPONSE! COMPLETE RIPOFF!
DONT use ANTONLINE!

Thumbnail of user kennethk388
New York
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Very pleased with my overall purchase experience. The shipping info arrived right after payment clearance and i recieved my pacakge in 4 days. Thank you for making my christmas special this year!

Thumbnail of user stephenv199
Iowa
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I pre ordered a PS5 bundle on September 18th. Got to me the afternoon on November 12. Launch day here in North America. Everything included and was in good condition.

Thumbnail of user timothyl305
Florida
2 reviews
0 helpful votes
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November 17th, 2020

I see all of these negative reviews, either about slow delivery or slow refund. It happens, get over it! ANTONLINE came through with xbox & ps5 preorders when the larger companies didn't! They took my preorder, & delivered my ps5 on launch day! THAT IS SOMETHING TO RAVE ABOUT! But keep talking about them, cause that's what's making them HOT!

Thumbnail of user justinm940
Arkansas
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My experience with antonline was great, the ps5 arrived when they said it would and was in perfect condition, my son snd his young children just love the system, can't wait to get one for myself

Thumbnail of user lestery7
Idaho
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Despite being advised against ordering from ANTOnline from general feedback, I stuck with my preorder as I couldn't secure a PS5 from any other retailers. Received my order on the date promised, no issues encountered.

Thumbnail of user cindym1027
California
1 review
0 helpful votes
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November 20th, 2020

I had doubts about this company due to the bad reviews but I was not disappointed, my I bought my ps5 on launch day and received it 6days later! Will definitely be ordering from them again.

Thumbnail of user leea179
Pennsylvania
1 review
5 helpful votes
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February 5th, 2019

WARNING! Do not waste your time or money with this company! They are breaking consumer laws by not disclosing major information about the products they are selling!
If you buy something and it breaks and you want to return it - is IMPOSSIBLE! They do not answer phones or emails without telling you if you are over 30 day window you GET NOTHING BACK! We bought our Xbox for our son and it never worked ( off walmart.com website via ANTonline.com 3rd party vendor) walmart would not take the product back ( twice we tried) and walmarts answer was to call them and guess what NO ONE ANSWERS! RIP OFF!

Thumbnail of user jamesn819
Texas
1 review
0 helpful votes
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November 27th, 2020
Verified purchase

I ordered a PS5 bundle and everything came on time and well packaged. Absolutely no regrets. I trust this company if I need to buy another big ticket item.

Thumbnail of user jackm768
Georgia
1 review
9 helpful votes
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November 18th, 2020

Antonline has a bad reputation, but nobody is certain why. Many were wary to try to secure a next-gen console through this company. I was, too.

The launch was overwhelmed by bots. I reached out to them several days later, and they offered me a bundle purchased by a bot (they cancelled all of these orders). I could not secure a console from any other retailer no matter how hard I tried.

The item shipped Tuesday, 2 days before launch. Got to Detroit (from ATL) by Wednesday afternoon. How many people bought a pre-order last month, had no issues, and received their console on launch? Uh, almost nobody.

I will say that getting shipping information was difficult. They were very tight-lipped about when they would ship, and I only found out once they actually shipped and I was alerted by UPS. For several weeks, they only said that Sony controls the ship date, and that they didn't have any other information. Was this true? I don't know. I'll give them the benefit of the doubt. This console drop is a once-in-nearly-a-decade event, and millions of people were stepping in line.

Overall, I had a great experience through Antonline purchasing the most anticipated console ever. In the other 99.9999% of the time that the PS5 isn't launching, you will likely be satisfied.

Thumbnail of user emilyw445
Georgia
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I'm so happy I found this website and purchase the item as it was a gift for my husband and he was literally jumping up and down when I surprised him with it.

Thumbnail of user samuelg195
Arizona
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I ordered on November 13th for a PlayStation 5 bundle and received it on November 18th! Which was pretty fast with all things considered. Would definitely recommend them!

Thumbnail of user cameronh421
Texas
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

Was lucky enuff to get a pre-order bundle. It shipped on release day nov. 12th it arrived at 4pm monday the 15th. Every thing arrived in perfect condition.

Service
Value
Shipping
Quality
Thumbnail of user michaelm5826
Colorado
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Ordered my PS5 bundle on the 9th of November, was told it would ship on the 12th but actually shipped on the 10th! Received it on Saturday the 14th so shipping was quick I will definitely buy from here again!

Thumbnail of user jovannig2
New York
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I have bought a Xbox One from Antonine before so I was comfortable with preordering the PS5 from them. It arrived on release date and in excellent condition. Absolutely no problems with my order.

Thumbnail of user ericl711
New York
1 review
0 helpful votes
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December 24th, 2020
Verified purchase

Got my PS5 along with extra controller and two games but have yet to receive my gift card due to one of the games not being ready for release on time. Have sent emails with no response

Thumbnail of user jacobb350
Tennessee
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I understand that this process was hard due to high demand, etc., but I do wish I had more frequent updates. Other than that, it was a nice experience.

Thumbnail of user giorone
Florida
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Very quick shipping process awesome there.
There was no bubble or filler in the shipping box to ensure a more safe journey, hoping this was a one time thing.

Thumbnail of user andrewb1210
Montana
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I ordered an Xbox series S and it arrived safe and sound and the customer service was very kind and helpful and surprisingly fast when responding 10/10 would recommend

Thumbnail of user ginagu
Hawaii
1 review
1 helpful vote
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October 13th, 2020

Save yourself some time and money and don't order from them, trust other reviews, and don't think it might be different for your order or you get lucky somehow.

Thumbnail of user camerong94
Ohio
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Got my PS5 on the day it said I would get it. I'm just lucky they had them before they went out of stock. Will definitely check out their website in the future.

Thumbnail of user jamesj1769
Colorado
1 review
0 helpful votes
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December 2nd, 2020
Verified purchase

I was nervous using antonline because i have never heard of them. I can say they came thru in a pinch. My ps5 bundle had everything i paid for and was on time!

Thumbnail of user zant2
Tennessee
2 reviews
0 helpful votes
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December 3rd, 2021
Verified purchase

ANTONLINE never disappoints. The Bundle was shipped and delivered in 3 days and it came with everything you need. My nephew is going to be so surprised for Christmas.

Reason I chose this business:

Fast shipping and great items in their Bundles.

Reason I chose this product:

It’s exactly what my nephew wanted.

Quality
Thumbnail of user douglasd442
Arizona
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Communication was spot on with what was happening throughout the process and details were provided as much as possible for a clear and definitive delivery.

Thumbnail of user bobk304
Illinois
1 review
2 helpful votes
  • Send Message
April 16th, 2020

Impossible to talk to a human customer service rep, and continue to receive automated emails with no helpful information that almost look like spam emails.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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