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AnyTickets has a rating of 1.9 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnyTickets most frequently mention face value, credit card, and service fee problems. AnyTickets ranks 330th among Tickets sites.
I was a bit concerned with all the reviews regarding anytickets but i did not see them until after i made my purchase. Thankfully my experience was top notch. The customer service both via email and over the phone was quick and very helpful. In the wake of all the Super Bowl ticket disasters, Anyticktes.com followed through on their promise and full filled my order exactly. I would have no problem using them again.
These people are unconscionable. Not only did they sell me tickets at five times the face value and take my money more than a year in advance, they added insult to injury by giving me one of the worst seats in the house. Stay away from this company. BTW, Million Dollar Quartet was great.
I came to AnyTickets in search of Book of Mormon tickets after wasting my time on the official Broadway site. There I never knew if I was going to have luck locating seats on any dates within six months, but at AnyTickets I could find great seats with the aid of a seating chart. Yes, the seats may have cost a little more, but at least I knew what I was going to be paying. Everything is clear and upfront and the online checkout service is ridiculously easy. This is a nice change of pace from my normal experience with sites like TicketMaster and other official team/Broadway sites. There I am never sure just how many fees will be added or if they will even have the seats.
On transaction #*******, I have already paid through American Express. No tickets yet and if they are not delivered to me by the end of July for a November 1st event, I will have American Express reverse the charges. Reviews on your company are terrible and I have questions about your business practices. As a follow up, it is now August, and they refuse to give me a requested refund through American Express. I would run, run, run, away from these unethical people.
On Tue Feb 03 2015 at 11:23:46 AM Timothy Cobb wrote:
To: Jaime Ashley <*******@anytickets.com>,
Cc: *******@anytickets.com <*******@anytickets.com>,
Jim Barr <*******@anytickets.com>
Hi Jaime,
Just wanted to say THANK YOU for making mine and our son's dream come true of going to Super Bowl 2015 in Phoenix. We were on pins and needles until we had the tickets in our hands due to all the media about people not getting their tickets but we had no issue on pick up and I want to Thank You for that. This was a 50th Birthday gift for me from my wife and a bucket list I thought would never happen. It was an awesome game and memories of a lifetime. My son even made it on the Jumbo Tron.
I will add you on Facebook so you can see our pictures. What is the Facebook Contact?
Tim, Lyndon and Lynda Cobb
St. John's, Newfoundland, Canada
I purchased Ron White tickets from Ticket Network. After I bought them, I saw anytickets.com was the seller. I read the reviews here and was terrified. I immediately emailed the customer service departments of Anytickets, Ticket Network, and the venue to make sure all was well. I received an email and a call from Jaime at Anytickets within minutes. I told her about the reviews I read and expressed my concern. I explained I was flying my mom into town to see the comedian and would be infuriated (to say the least) if the 2nd row tickets I purchased didn't work. She assured me that they are a top 20 provider of tickets, they would be in my hands on time, and they were legitimate. She was correct! The tickets were delivered within 3 days of when I ordered them and I got into the comedy show with no issues. Jaime even called me a couple days after the show to make sure we had a nice time! Overall, my experience with this group was great.
I have bought tickets to many shows from anytickets. Com and I have never had anything but great experiences with them so I am very shocked at some of the things I have read here. All I can Say is me personally I think they are awesome and call JAMIE she is super cool
I ordered Lion King tickets which indicated a 50% discount if I typed the words "TodayOnly" in the promo code box. I did this. I did have a great deal of difficulty getting those words to stay in the promo box, however. If I would go on to the next page, then go back, the words would have disappeared. So finally I put the words in the promo code box perfectly, went on and placed my order. The invoice indicated that I was not given the 50% discount. Customer Service was very rude and not helpful and said "there was nothing they could do. Yes, they could have given the discount and issued a new invoice but they refused to do so. Very fraudulent advertising. I would never trust them again..
Bunch of crooks, they have no rep in the biz, cause they rip people off all the time, they sale the same tickets over and over
I'm have a lawyer at the time and going after them, Im sure Im not the first one going after them, I have money and time to do this and I know we got a good case!
If you in the same ship send me an email at *******@yahoo.com and let me know!
They don't send the correct tickets. They send tickets in very back when I picked tickets up from stage and rip you off with exhorbitant prices! Price gouge and charge huge service fee. Do not buy from them!
They didnt send us the tickets until we called the day of which was a hassle in itself, and then sent us tickets for a time that didnt exist for the show. Was convinced they were fake until we showed up and they worked miraculously. Dont waste your time.
I bought tickets to see Prince. 1st they emailed me the wrong tickets. Then Did not respond to my emails. They told me I gave them the wrong email address( oh yea how did you email me the wrong tickets then). Then instead of my 2 tickets they sent me two invoices. This back & forth went on for over 2 hours. I missed my train. I then canceled the tickets because I knew I could no longer get to the show on time. They refused to refund me my money. I went to show & missed 1/2 of it. I tried to get partial payment back & they refused!
I had a great experience here. I worked with a girl named victoria. I actually took my husband to the superbowl for his 40th bday. It was pretty cut and dry i could see an interactive map of the stadium, i called up there to ask where they recommended sitting. Victoria gave me great advice and we had great seats for a great game, and my husband had the time of his life... sooo I would like to send out a HUGE SHOUT OUT to anytickets.com for giving us a memory well never forget... thank you guys... youll be seeing much more from my family!
It's disgusting, they charged more than three times of the face price with heavy fees. The worst thing was I googled the ticket I was interested, Wicked, at Boston, then the website made me thought it's the official site! I got an email confirmation of the sale from official-online-tickets.com. When I got the ticket from the mail, the receipt was from anyticket.com. Then I realized I was fooled by scalpers who shamelessly deceived me!
This weekend I went to a Justin Bieber concert in Edmonton. I originally had horrible seats but after a lot of convincing we decided to buy new ones. We went to a website called Ticket Liquidator and they sent us to anytickets. Knowing the tickets were paperless made us even more scared to have been ripped off. After ordering the tickets we got our credit card within three days. Now all we had to do was wait untill September 19th.
The day of the concert we went straight into the paperless ticket line up. Everyone was having problems reciving their tickets. Finally we reached the front.of the ticket line, we all crossed our fingers and everything worked PERFECTLY. Floor seats row eight were offically ours. Next time I need tickets for ANY event am going to buy them from. www.anytickets.com.
Notes:
The customer service was great. Everyone was willing to talk to us and help us.
Three days before Joe Bonamassi was to appear we tried without success to find tickets. We were directed to anytickets.com and purchased 4 seats together FIVE ROWS BACK FROM THE STAGE. Yes, they were about $40 more each than the ticket price but we were absolutely thrilled with the seats! The transaction was very smooth, the tickets were FedEx'd and were able to be tracked the entire way here. We actually spoke to a real person on the telephone who was very polite, completely transparent; we were paying more than the ticket price, and were told that we were buying from a 3rd party reseller-given their name, and contact info. Etc. Very happy with the results!
Tickets were twice the amount we could have paid from the venue directly. Company represented themselves as the box-office. Venue was in Canada, they charged us in American dollars. Added more than 20% in service fees after the purchase was made. Offered ticket insurance and did not honor the ticket insurance. DO NOT USE THIS COMPANY - THEY WILL CONTINUE TO CHARGE YOUR CARD AND THE CREDIT CARD COMPANIES WILL NOT HELP YOU!
STAY AWAY! STAY AWAY! WHAT A RIPOFF. I WAS CHARGED MORE THAN THREE TIMES FACE VALUE ONLY TO LEARN THAT THERE WERE TICKETS AVAILABLE ON A "LEGIT" WEBSITE. IF YOU ARE INTERESTED IN AN EVENT, AND THESE PEOPLE SHOW UP AS THE PREFERRED TICKET VENDOR, RUN!
So they gave me a total(with over $190 in fees for three tickets) but than a few days later the tax's show up in a second charge! WOW... Tickets took quite awhile to get to me as well
Tony I just spoke to you, the Tax disclaimer is on the final page before you check out. You went through a Ticket Network website to purchase your tickets and they cannot add the Tax before check out because they are in CT and they sell tickets from Brokers all over the US. We are the seller of the tickets and since we are based in Texas we have to charge Tax when the order is received. Also your order was placed on 11/29 at 10:28am and the tickets were sent via flash on 11/29 at 11:44am, don't think that qualifies for "quite awhile." In the future you can contact us directly and you will know the exact total before the cc is charged.
This "company" is a ripoff con job! They promise tickets then charge 4 times the face value! I changed my mind WHILE STILL ON THE PHONE WITH THEM and that's what they did. Sent the tickets anyway 3 times! I kept returning the tickets and didn't even have them at the time of the event! Their argument was that I should have known they have a no refund policy! No one mentioned that to me and I didn't ask for a "refund"! I wanted them to just NOT PLACE THE ORDER!
When you ordered the tickets you did not order from our company. I have no idea who you spoke to but it was not our office. You went to a 3rd parties website that list our tickets and spoke to them. I suggest you find the phone number you called and contact them. They are the ones you have the issue with, not us. We are required to fulfill every order. The fees you paid we to them not us. If we refund your order we lose the fess. That is not fair to us. As I was not on the phone when you spoke to them I have no idea what was said but they are supposed to inform you all sales are final. It is pretty common knowledge that tickets are not refundable unless the performance is cancelled. I might suggest in the future you contact us directly at 713 781 8833 and not only will you deal with professional people but you also will save the fees you paid as well.
We just missed the Eagle Concert in Portland. We paid $670 and ended up with tickets that were at the ceiling. Everyone in that section paid $79! Do NOT trust AnyTickets.com!
This customer purchased tickets that were even worse than the ones we provided. We gave them an upgrade closer to the stage. We certainly encourage buyers to seek out tickets from the primary source before coming to us. We specialize in hard to get tickets and sold out shows. We paid $175 each for these tickets, not $79. If you want tickets for face value, please try Ticketmaster first. If they are sold out, then come to a secondary market provider such as ourselves. We don't want hard feelings. We have over 5400 positive feedbacks on Ebay. The link to our feedback is http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=ticketagency&ftab=AllFeedback - please feel free to check us out or give us a call at 866-516-0200. We have knowledgeable ticket professionals who are willing to answer any and all questions. We certainly understand buyers remorse, but we didn't do anything here but fill the order placed AND provide both a section and row upgrade. Thanks!
This is a dishonest internet scalping company who I unfornunately came across as I purchased tickets for Yanni for my family to watch. They charged THREE times the face value of the tickets in addition to an outrageous service charge as well as shipping. When I called to question them said that they were a third party purchasing company and it was "your own fault for not shopping around"
RUN don't walk AWAY from any business interactions with this band of dishonest brutes!
I purchased Neil Diamond tickets in April and lost them. I called Anytickets customer service and they were wonderful. I am going to be able to pickup reprints of my tickets. Thanks Ema!
TERRIBLE CUSTOMER SERVICE! WE HAD PURCHASED WHAT WE THOUGHT WERE TICKETS FOR CHELSEA HANDLER IN MILWAKEE FOR 11/5/10. AS OF TODAY THE 4THM STILL NO TICKETS. BEEN CALLING ALL WEEK, NEVER COULD GET A STRAIGHT ANSWER FROM THESE PEOPLE! THE LADY I SPOKE WITH JAMIE OR AMY WHAT EVER HER NAME WAS... SHE WAS VERY RUDE. EXPLAINING TO ME THAT SHE WAS EMBARRASSED THAT THEY NEVER RECIEVED THE TICKETS WE WERE TRYING TO PURCHASE. SHE KEPT TELLING ME HER "MANAGER" WAS TELLING HER IT WASNT LOOKING GOOD. FINALLY I SAID LOOK IT IS A YES OR NO QUESTION, FINALLY GETTING HER TO SAY THE TICKETS WERE NOT COMING. I TOLD HER TO REIMBURSE MY HUSBANDS CREDIT CARD ASAP, WHICH SHE DID. NEVER AGAIN WILL I GO THROUGH THESE PEOPLE. I WOULD RATHER PAY THE EXTRA MONEY AND NOT BE DISAPPOINTED. :( UNREAL.
Horrible service I was told I would have my 4- tickets shipped fedex 3-days b4 show, never received them, after numerous calls I was told I would have tickets day of concert at 7pm est, Mind you show started at 8pm after numerous calls again some joker shows up with only 2 tickets, after numerous calls again in sub zero temps and snow and $1,700 for four tickets we finally get the other two tickets we were seated no where near each other and missed first 1/2 hr of show. STAY AWAY- if you use a third party site ask first if these jokers are part of your sale!!! **UPDATE** on Feb. 26th I did receive a FULL refund after multiple complaints.
They are GREAT went above and beyond to help my family out. Highly recommend Anthony, Patrick and Javier.
Originally purchased my seats through Stubhub. When I showed up an hour before the game (MLS ALLSTAR vs Manchester United) at STUBHUB''s Last Minute office I was told my tickets were not there yet. I waited about 15 minutes and my tickets finally showed up but were in the 700 level when I order lower levels between the goals. I was told that was all they had. I better take them or I would not be going to the game. There was no way I was taking those seats after I had promised my boys a great game with a great view. I called a friend to see who he purchased his seats from and he gave me anytickets.com number *******200. I called and spoke to Patrick who was extremly helpful, he told me they were sold out, but his managers were going to the game themselves and maybe the could find something for me. After ten minutes I got a call back from Patrick and he gave me Anthony and Javier's cell numbers who were at the stadium parking lot. They gave me their personal seats on the actual field for a reasonable price after the price I spent on stubhub. My sons had the time of their lives sitting on the actual field watching theri favorite team Manchester United. I am forever in debit to anytickets.com. They went above and beyond in taking care of us when they had no reason to.
Thank you Patrick, Anthony and Javier
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Anytickets.com offers a huge selection of hard to find tickets to sold out concerts, sporting and theatrical events across the country Cheap tickets to all Events Nationwide
Nolan,
As I told you over the phone earlier today, the venue changed the show time after the tickets were released. I told you that the tickets would work, and they did, just as promised.
I apologize that there was a delay in getting the tickets to you, but when you called about them you were so appreciative that I was able to get it resolved promptly. I am disheartened that after being so happy with the resolution over the phone that you feel the need to write this review.
I do hope that you and your girlfriend have a great date tonight, I know you have been looking forward to the event.