• AnyTickets

AnyTickets

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Overview

AnyTickets has a rating of 1.9 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnyTickets most frequently mention face value, credit card, and service fee problems. AnyTickets ranks 330th among Tickets sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
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How would you rate AnyTickets?
Top Positive Review

“I was a bit concerned with all the reviews regarding...”

Aaron T.
2/5/15

I was a bit concerned with all the reviews regarding anytickets but i did not see them until after i made my purchase. Thankfully my experience was top notch. The customer service both via email and over the phone was quick and very helpful. In the wake of all the Super Bowl ticket disasters, Anyticktes.com followed through on their promise and full filled my order exactly. I would have no problem using them again.

Top Critical Review

“These people are unconscionable”

Ron D.
5/27/12

These people are unconscionable. Not only did they sell me tickets at five times the face value and take my money more than a year in advance, they added insult to injury by giving me one of the worst seats in the house. Stay away from this company. BTW, Million Dollar Quartet was great.

Reviews (60)

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Reviews that mention popular keywords

face value (10) customer service (8) service fee (7) credit card company (4)
Thumbnail of user ms522
Washington
1 review
0 helpful votes
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March 9th, 2018

I purchased tickets for The Sound of Music in Portland, Oregon. Yes, the ticket prices were inflated and the service charge was very high (around $60 per ticket, I believe)... BUT I was fully aware of the price when I made the decision to purchase the tickets, and I purchased these tickets because AnyTickets had the best seats available for the price. There were no hidden charges. Customer Service was AMAZING. Jaime contacted me by email to confirm the method of delivery, and invited me to call her directly to make sure all my questions were answered. She was easy to reach and very kind and helpful. She confirmed that she had actually UPGRADED my tickets to better tickets (center aisle, and 7 rows closer than the already good tickets I had purchased). After reading some of the negative reviews on this site, I was a bit concerned that this was too good to be true, but everything worked out perfectly and I appreciate the excellent, personal service that I received from AnyTickets and Jaime specifically.

Thumbnail of user asiaw6
Georgia
3 reviews
2 helpful votes
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March 7th, 2018

Never purchase from this site! The real tickets are $20 but they charge me $117 Im upset and want a refund I should file a lawsuit

Thumbnail of user harshaj
California
1 review
2 helpful votes
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February 22nd, 2012

Horrible experience. They sold us tickets at 3 times the original price and charged heavily on service fee. They should be banned

Thumbnail of user hadleyr
Oregon
1 review
2 helpful votes
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July 20th, 2010

BEWARE, TicketNetwork.com & anytickets.com, FRAUD, INCOMPETENCE? OR BOTH! We ordered 6 tickets for The Lion King in Portland Or for Sunday July 11,2010 on June 21. When the tickets hadn't arrived by July 8th, I called & was assured that they would arrive in their office the next day & she would call me & then email them to me. To make a long story short, after repeated calls from me & no calls in return, there were NO tickets delivered by mail, email or any other means even though we had been charged $25.00 for "Express Delivery"! We called our credit card company who called Anytickets.com and made them give us a refund.
On top of the NO TICKETS, the original invoice of $170 for each ticket showed a service fee of $31.45, which I thought was high but perhaps reasonable. Only after closer examination of the invoice did I notice a small 6x in front of the $31.45 which made the service fee $$188.70! Even if the tickets had arrived, this "service fee"
Was a scam & both sites, anytickets.com & TicketNetwork.com (the site we used to order the tickets, they turned it over to anytickets.com) we believe to be fraudulent operations. It appears they have been sued by several states. Order your tickets from the box office & don't get taken as we did. We had to tell our 8 year old granddaughter she couldn't go to the show as we had promised.

Thumbnail of user cbizzellb
Texas
1 review
5 helpful votes
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April 9th, 2011

I bought 4 front row bullpen tickets on the phone for an astros / marlins game that were marked up 66% above face. I was still looking forward to the game as my 7 yr old son and his friend of his were excited about getting to the game early and getting some autographs from the astros bullpen. We picked up the hard tickets from will call and went to enter the game 35 minutes prior to the start. The tickets would not scan and we were told to go to the ticket resolution booth. It took 30 minutes at the booth to find out that ANYTICKETS.COM had already sold the electronic version of these tickets to someone else and that our barcodes were no longer valid. We ended up having to buy $53 club seat tickets just to get our kids in the game - which by then had started. And of course, we were no where near a row where they could get any autographs.

The ticket resolution agent at minutemaid was very nice but said that this happens all the time with Anytickets.com and that she is always dealing with them pulling this crap. Called my credit card company to dispute the charge and will be calling anytickets.com on monday and sending them a bill.

Thumbnail of user niecec
Illinois
1 review
4 helpful votes
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April 29th, 2011

I purchased Usher tickers from AnyTickets. On April 27th. I received a confirmation and was told I would receive the tickets the next day. When I did not receive the tickets, what ensured was an absolute nightmare. I spent over 14 hours on phone calls, faxing information, verifying informaiton only to come up empty handed and now in a battle with my credit card company becuase they billed me and I never received my ticekts.

DO NOT BUY from this company. I repeat DO NOT BUY ANYTHING FROM THIS COMPANY. Thye are FRAUDS!

Thumbnail of user eileena6
Texas
1 review
0 helpful votes
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December 15th, 2015

Terrible. Do NOT do business with these people. Can't trust them. RUN!

Thumbnail of user reginag15
Texas
1 review
0 helpful votes
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May 24th, 2016

Do not use this site, paid 4 times the amount for general admission! DO NOT EVER USE THIS SITE! SEATS ARE NOT GUARANTEED!

Thumbnail of user jimb72
Jim B. – AnyTickets Rep

This customer received the ticket, that is how she saw the face value. We do not hide the fact that we buy and sell tickets on a secondary market. This customer was very informed about the event and yet did not buy the tickets on the events website but went onto another which is not own by our company. We sell our tickets on multiple sites. Next time I suggest customers do research before making a purchase, and read the terms before finalizing the order. Our company receives orders that are placed on the various website and process it as is.

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Jim B.

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