AnyVan

Turned up three hours late, the van was too small, rude drivers and customer service couldn't care less. I called customer service to get the situation resolved, they said I wasn't exact enough with my items and they cancelled the job (the drivers had another job that evening so clearly couldn't be bothered with ours). Drivers unloaded the van leaving us with a full house we had to move out of that evening, utterly disgraceful and they couldn't care less!

Driver was so friendly and helpful and updated us on collection and delivery times. Even when oyr sifa wouldn't fit through the door he went above and beyond trying to help get it in. Fantastic service I would definitely recommend.

Terrible experience - despite agonising over the number of boxes online, and detailing everything, they turned up in a van too small, complained about the boxes (also previously moved by anyvan), traipsed dog $#*! in my house and broke two items of furniture. They also wouldn't take stuff up to the top floor. Since they deny damage there's anyvan can do apparently - even the pre bad post photos aren't considered "evidence". I would never use again

Well I bought a kids electric bike weight 18kg. I had to get it from Bristol to Sheffield. I looked round for a carrier but most sites didn't go over 15kg. So i went on a site called Anyvan thinking if there was a van going to Bristol they could squeeze this on and make an extra £30 to £40. I was surprised to say the least when the quotes came in at between £74 and £106 a lot more than i paid for the bike. SO this sent me off on a search to find a cheaper way and I found it a company called Senditnow.com. They pick up from your home and deliver to the buyer the next day before noon for only £16.00. They are subsidized by the Royal Mail. So the moral of this tale is if you cant get it cheap enough KEEP TRYING.
JOHN

My first time organising a pick up and delivery of a pair of sofa's. A bit nerve wracking but Anyvan made it very easy for me to arrange next day pick up. The chatline answered all my questions and the pick up and delivery went very smoothly. The couriers were friendly and capable. Would definitely use again.

Hired a van through Anyvan to move a one bed flat from Manchester to Rotterdam. Setting up the job through Anyvan was super easy and they were very helpful in explaining me all the information so that I could chose the right company for my needs. Communication with Anyvan was brilliant, as well as with the company that did the move. All went super smooth, well-communicated, very helpful and professional people. I had my stuff in Rotterdam within a day and the loading-unloading didn't take more than an hour. Would defo recommend Anyvan to anyone, as well as No1Serv (Tomasz!) for moving your stuff!

Never seen a company with so many dissatisfied customers they take your money then start making excuses for thier incompetance they lie to you and cause mayhem they doctor up review sites with false information to misslead the public please go to a reliable removel firm

We booked a transport for a car from UK to Italy two weeks in advance and gave them availability for one week to arrange the transport. After the day of the booking (and the whole payment) we never heard from them, except when we contacted them first to know if everything was ok. They always told us they were just finalising details.
One day before the last day available for the collection (day we had to move from the address we gave them) we called them again and they said they couldn't make it. Never even had the courtesy to tell us first.
That caused us a great trouble, and in the end we had to drive the car ourselves to Italy without even having the time to organise the trip because we knew about that last minute. Never use them again! Strongly don't recommended!

Used Alpybus for a last minute short ski trip to Morzine. Good price and impressed with them. Pleasant driver, slight delay at airport but that's not unusual and it was a busy weekend. All in all I was happy with them and would use them again.

The WeCare team were great from point of contact, until fnishing the job. They were reassuring and fuss free in the build up, supplied boxes when they said they would, arrived on time and moved our belongings plus cat and fish tank on the hottest April day in 70 years. Brilliant.

Moving an awkward 20kg item from the wilds of Lincolnshire to sunny Somerset couldn't have been easier thanks to the efficiency of the AnyVan team. From initial contact to final delivery all staff were eager to help and advise. Professional throughout and very cost effective. Very highly recommended.

When faced with the prospect of collecting a sofa bought on Gumtree. Options are hire a van and go through all the hastle and time required to pick it up, find another person and collect it or use Any Van. I opted for the later and am so pleased I did. Service was superb, driver was extremely professional and helpful and the price made it a no brainer! Based on my experience I couldn't recommend Any Van higher.

Worst movers ever. Be warned, they pack like "ROBBERS" everything is so muddled when you get to unpack ie everything separated in different boxes so nothing is together. They use boxes for everything, ie emptying drawers into boxes, even private bedside lockers which are light weight, because they charge £20 per box. They broke an Art Deco ornament, among many other bits and pieces. I don't use a mobile(pensioner), and couldn't find my camera to take photos. And at new address and known no-one to ask to use mob/camera. YOU HAVE BEEN WARNED, use at your peril. These good reviews are made via large companies that Anyvan pay handsomely for. COWBOYS plain and simple.

Anyvan had me booked in the next day after another company cancelled my move 1 hour before arrival due to no driver! Anyvan kept me upto date even the driver called me to let me know what time he would arrive.
The driver was on time and so polite. He even helped me pack and unpack the van.
Nothing was too much for him. We even had trouble with a wardrobe and he was so patient telling me not to worry it's OK. He helped with everything. Evertime I passed him something he always said thank-you! I was so glad that move went like it did I couldn't of asked for anything more. Pick up was 8am I was unpacked and in my new home by 9.30. Thank you

I used AnyVan through two separate bookings in one day and I was not happy with the service. For the first booking, i was expeecting to get two men and a man, one of the men cancelled with very short notice. For the second booking, the driver arrived 90min late, with almost no previous notice. The cancellations added so much stress to my big moving day. I will not use their service again

Do not believe that company, or this driver, had a delivery to be realiazdo 22, until today the delivery was not done, and still do not want to give me the money back, the driver does not answer the calls and still block my calls

Simple and effective English Company putting drivers in touch with their customers on the same day easily and gettin' the job done from A-Z with no hassles or hiccups for all sides, driver, client, third party, webchat and website.

Thanks from a first time user I will certainly use you again when I need a van.

The process was very easy and efficient, it matches a need with a solution perfectly. I received the first quotes within minutes and ended up with a great selection to choose from. Communication was easy and I felt safe using the service because of the review system. Our drivr RichPer was excellent, great service, would highly recommend both the site and Rich.

Quick, easy and trustable! They saved our lives in the last moment. A man in a van cancelled a booking for our moving the night before. Anyvan was quick and easy to book. They are very easy to communicate with. We rate them with a 5!

As it was my first time moving I thought it would be stressful but with Anyvan they made my experience very easy and simple, the driver who helped me was amazing helped me load and unload all my belongings, the whole process of moving was only an hour and a half from start to finish which was amazing, I would highly recommend Anyvan.

First time I used them the van came way outside the 8am - 3pm timeframe (came at like 5.30pm). Second time, had to cancel a job and called them, and was well within the terms and conditions listed in their confirmation email to do so free of charge.

They charged me anyway and when I asked why, they literally lied and said that I didn't call on time which is a bold move for a big company as I have call logs on my phone. Had to raise a dispute through my bank and attach screenshots of the confirmation email showing their own terms and conditions and that they were breaking them, as well as screenshots of call logs.

What a difficult company and a pointless waste of time. Cannot recommend this company at all.

Please don't trust this company - they cancelled twice without telling me and then arrived 4 hours outside of the time slot, 4 days late. Would not offer a refund or compensation. Ruined moving day.

First off, this isn't a negative review of the drivers, but the company itself.

I've gone with Anyvan twice, once should have been enough.

The first time they didn't send the driver the full list of stuff he should be carrying so he refused to take a few items, including a large houseplant. The funny thing is, I'd spoken to Anyvan on the phone earlier that week when I'd made my booking as they needed to know the height of the plant, so I know that it was on the booking. In the end I had to pay the guy cash in hand to take it.

Now, that was going into a property that didn't have easy access from the road, but at least I was able to give directions etc as they'd called me on the phone. Moving out of the same property I made the notes about the property being difficult to access, this time no phonecall, I figure maybe there are notes on the account from the previous move.

Second booking with them its all going well until half my stuff is on the van and the driver says because of the access I need to be charged more, and need to pay over the phone before he moves anything else. Obviously when you need to move house you can't exactly call it off there and then, its something that needs to go through that day, and I didn't really have a choice but to pay. Especially as they'd already taken my stuff. The real annoying thing is that the amount I had to pay essentially doubled the price of the job, and meant if I had gone with a local man and van it would have been cheaper.

If they had informed me of the additional charge I wouldn't have used them, I think it's pretty underhand that they stung me on the day. When you book they say they'll call to go over the details but when they were taking my payment over the phone and I asked about this, I was told that apparently they only really call a handful of bookings and if you don't read the T&Cs then it's pretty much tough cheese.

Suffice to say I'll be avoiding these guys from now on. Go local, you'll probably find cheaper and the van drivers wont be the equivalent of depressed Uber drivers for the removals trade!