AnyVan

Please think twice before booking

Please think twice before booking anything with this company unless it's not important and you don't have to book any time off and are prepared to do it yourself even with 7 days notice.

Very quick to button up the sale, but no service whatsoever afterwards. Had to call for any response, offered £10 compensation voucher against another transaction. It's taken two days for anyone to contact me after the event.

So be warned! Don't be taken in by the positive feedback like I was. They are most probably leaving that feedback themselves!

Unfortunately, we have had a very bad experience with your service. When I was order the job, I have said we have double large wardrobe and baby cot. No body told me we need to dismantle them. Once the driver arrived the other man said the wardrobe is too heavy without communicating with his manager or telling me to dismantle them in the meantime when they were moving out the rest. The other man called the company just before leaving and simply said we could not do it. They did not accommodate the job they got and we ended up paying twice. My baby was left without bed for night-sleep and lots of more inconvenience happened. Your company did not even accept their fault and incomplete service just because you wanted to charge a lot.

I booked an Anyvan to move a few pieces of furniture to my sons house. Everything went like clockwork. The van arrived exactly on schedule, and the guys loaded it quickly and went on their way. It worked out a lot cheaper (and less hassle) than renting a self-drive van.

I love how you can track where the van is like you can with an Uber. When the guys arrived the were really professional and did a great job! We had a problem getting a really heavy superking mattress to fit up the stairs and I'm sure some services would have given up, not these guys! Very happy customer

Easy to use website enabling lots of combinations of items for transport, accurate pricing (no extras) and changes close to pick up day. Great communication - reminders, notification of time slot, and tracking of driver. Punctual Cheerful and energetic drivers who were keen to assist. Thanks so much - will use again!

In such a stressful time than moving home, it was great to feel supported. AnyVan definitely made our move much easier. Well organised, well prices and no stress! The team who came to do the move was just brilliant: friendly, quick & efficient. Just a perfect experience. Thank you AnyVan!

I moved a piano from Cardiff to London. Tried to find the best price and date offer from various movers. Most of them either did not respond or responded late. Their price quote was significantly higher. AnyVan acted quick, in a clear way. Price was very reasonable and the lowest. Delivered the piano same day. In good condition. The team very friendly and efficient. Highly recommend.

We were visiting the North East from London and a friend offered us a sofa for my Mother in Law. As we were only there for two days we organised an urgent pick up and delivery for a Sunday morning. We were able to choose an early morning time slot at very short notice. The driver, Richard was very helpful and on time, which in this case was very important, as we had to leave for our journey back south that morning.
I cannot comment on other peoples experience but our was great.

Having an urgent need to move a sofa, armchair and foot stool to my sons house within 24 hours we contacted Any Van.
The telephone staff were very helpful and the delivery/collection team were polite, punctual and very courteous.
Excellent service - highly recommend!

We hired 2 removal men and a van. They were careful and courteous whilst doing their job. They worked very hard and certainly earned their money. I would definitely recommend this company to anyone Looking to move their belongings Excellent service. Well done!

Absolutely faultless, the gentlemen arrived on time and they were friendly, Job very well done, I am very satisfied and would highly recommend AnyVan to my friends and family. Reliable service and a decent price.

Very happy with the service received from anyvan's Sandra and my anyvan driver - top class. Ive used some independent 'man and vans' before - but the peace of mind of going with a trusted company like anyvan trumps any competition

I do not recommend Anyvan to anyone, it is an extremely stressful experience. Paid for the service but the removal van never came, there is constant excuses from the removal van driver, we have lost trust in this company.

From start to finish, a very professional service. Great tracking and communication. Driver was courteous and basically did a fantastic job. Have booked again and would definately recommend this company

The service I received from Anyvan right from the point of booking their services over the telephone to removals, transporting and setting up was impeccable. I booked the premium service, which was a 2 man job involving dismantling, packing and re-assembling my furniture in my new home. Both men did an amazing job making the hassle of moving bearable for me and my family. I will 100% recommend Anyvan.

Had heard unpromising things about Any Van after booking a job with them which was slightly concerning. However, service was efficient from first phone call to final pick up and drop off, and considering how much cheaper they were than any other removal company I would definitely recommend Any Van.

We arranged for a bulky corner sofa, coffee table and a stoll to be picked up and delivered, just over 200 miles across the country. The drivers arrived within the given time window and greeted in amicable manner. They were very careful when uploading and unloading the van. The sofa arrived at the destination in time and in good condition. Overall very satisfied with the service. Thank you Martin.

Really happy with the service I received. We were late to meet the driver at the storage place we were delivering to as my phone froze and I didn't get his message but when we arrived the driver was super relaxed and didn't make us feel bad or anything. They have a great offer of student discount. Great customer service. Fantastic company.

We recently used AnyVan from W2 to SW10 and they were great. I'm sorry I have forgotten the two guys names. I think one was Sean. They were friendly, polite and efficient and nothing was broken. Can't ask for more than that.

I'd used AnyVan to pick up an item I had purchased from the store and deliver to my home. I completed the request whilst in the store. Very simple process, with immediate response with an email, reference and showing how to track the progress on the delivery date.

On pickup and delivery date I did so, again very simple. It meant that someone was available at my home to assist in a timely manner upon delivery.

A polite and professional person delivered the item. Thank you.

Shocking Customer Service - highly unreasonable behaviour over the phone, unwilling to assist, and will talk back at you. Once a service I respected but all is lost. Very unimpressed and will never use again. - Just use gumtree to find a man with a van if you need a job done - cut out the middle man, that's all Anyvan are.

You should read and learn their terms and condition before booking or else you will be in trouble for each and every change. All the customer service or sales team will read the terms or shared them through mail at least but here they ask you to refer to the site instead. I had a bad experience and I never go back to this $#*! again.

Booking process simple and helpful and email with Driver details arriving promptly. Available for quick service next day in Fife, Scotland. Booking confirmed night before and twice on morning of the job by Any Van Driver (from Edinburgh). Very professional, helpful and courteous service from Gordon and team for removal and relocation of our two sofas. Would highly recommend!