AnyVan

These guys were absolutely fantastic! First off, communication was great, with text reminders in advance and a link to track your driver on the day meant we really got to use our time wisely (crucial on moving day when you don't want to be sat around twiddling your thumbs).

The drivers were phenomenal, they managed to pack up a house worth of furniture and memories in 90 minutes, loaded and packed with extreme care that would put a Tetris pro to shame, and somehow managed to smile and laugh the whole time!

At the other end, they were only five minutes behind us, and unloaded faster than they packed up, asking and double checking where everything went, putting things neatly aside, both downstairs and upstairs.

All in all, they managed to have us packed up, moved, and unloaded into our new house before midday!

I would absolutely recommend this service for anyone wanting a truly professional, friendly, and speedy service that is well worth the cost.

In fact, I've already booked them for another job!

Please BEWARE that when you book the service, it is not guaranteed that your delivery will be picked up. AnyVan do not operate their own fleet of vehicles, and guess if they can get somebody for that day. When you recive a confirmation email after booking, this does not confirm your delivery. This only confirms that they have listed for a 3rd party bid. It is not confirmed that you are have a van until you receive a call. So if you need a delivery on a specific day as i did, this is not the service for you. This should be made clearer on the website. Do not hang around all day as I did on you pick up day unless you receive a phone call, as you I am very disappointing with the service provided by AnyVan. The only option i was given was a refund, or to put out for their 3rd party drivers to bid again, so another uncertainty. In addition to the extra i paid for getting a pick up on a Sunday, a refund of the difference was not offered. Very poor service!

Worked with this company.
Modern day slave drivers!

Absolute shambles.
Just a company that outsources work to just anyone who is desperate for money.

You pay the highest rates while the drivers barley make enough to servive.

Had enough of them. Always problems!

I have spoken to there Driver support team which didn't listen to me whatsoever.

There calls are recored and never to the time to listen to me And instead I get charged a deallocation charge when I was never notified about winning a job until the morning, well sorry.
Not got to drop a my own customer that pays less than what you charge for a top service not fuel money... if that!
Supposed to get notification few hours after interest expressed.

I've emailed and phoned about this on a number of times and just got ignored.

After paying a considerable amount of money and having AnyVan confirming a time slot by text message the driver drove off and didn't complete the job. Customer services were absolutely not helpful and they got my money without doing the job in total £277 pounds and plus I had to incur in extra costs to do the job myself. Their website and text messages are deceiving and when things go wrong they just "steal" your money. You are better off to work with a local family service or rent a can yourself. DO NOT USE IF YOU DO NOT WANT TO GET YOUR MONEY STOLEN and get stuck.

I would give zero stars if I could. After being messed around with drivers cancelling at the last minute, and arguing with the new driver via text over whether I really needed a VAN like I ordered, he showed up the next day with a HONDA CIVIC HATCHBACK, which is in no way a VAN. The call centre rep refused to send an actual VAN without charge and wanted me to pay again. He had no intention of assisting me. All he wanted was to rip me off again. He got very uncivil. After long discussion with the call centre, they told the driver to unload the vehicle and leave, and told me that they will not refund for that. The driver left and I had AN HOUR to find another mover. I called the company I previously used, and they provided a van, as I asked. Anyvan made my move super stressful, nightmarish and ripped me off for a service that was not provided.

Beware using their services.

I called any van on a Sunday to arrange transport for my Austin A40 Somerset the call was quick and efficient the tracking for the driver was a great touch can not fault the service at all would definitely use them again

We had a piano moved and were really impressed with the guys who came. Cricky were they quick, in and out in a flash and had all the gear to do it. We have walnut flooring and were worried, thats a laugh! As they were ahead of us on that and took all protection.
At the other end the people told us exactly the same and so well done AnyVan and staff.
Michael&Hoda

Used them to move a chest of drawers. Loads of status updates and confirmations including a picture if delivery. Friendly staff. Very good value. Would use again

I paid for a move to span I have lost all my goods and all the money I have paid them we dont know what we are going to do at this point

Dont use them so many of the companies are going out of business

First time using any van through an order placed at dunelm and from the order placement call to the final delivery everything was seamless - really great customer service and care throughout :)

Assigned driver Simon was fantastic, Great Comms with great service :) and all with a great price, great personal service with that extra effort placing item in desired place upon delivery, one happy customer

I arranged for the collection of a tailgate for a Chrysler Grand Voyager on Tuesday 13th February from a breaker's yard in Suffolk and delivery to a garage in South Yorkshire the following day. The collection was carried our as requested and the tailgate delivered to me as arranged. It was a smooth and simple process.

I used anyvan to move house in the same city, and they arrived on time, helped pack things and unpack things. I'd definitely use them again. I recommend calling them if you don't like using websites

18/09/2023 Today, I was contacted from Anyvan to cancel the house moving service I have arranged and paid for on 22/09/2023. That's just a few days away and their reason is that the quote they gave me is wrong and asked me to pay over £400 more if I want to keep this service.

First of all, the quote and discount have been applied and given to me by the staff via live chat. The staff who called Shaun (refused to give me his full name) tried to frame it as my fault as I did the quote online and the quote is not accurate up there. Indeed that's not my wrong and actually it is a quote from the staff directly so if that is inaccurate, the fault is theirs because of the human mistake. I have the chat history for your scrutiny. I don't see any reasons why I have to endure this suffering.

Honestly, you cannot just cancel on someone,especially moving is a big job to do and I never agree with it in the phone call. I demanded to speak to a senior manager as I see we are not going anywhere as they are not trying to be reasonable. Then Shaun claimed he is the one.

So the phone call ended with he is insisting to cancel and refund me without my approval.

I demand to have my arranged service back with the same quote and amount to pay.

Kept me up to date from start to finish with expected times of arrival and it was easy to amend my booking to add further items. The drivers that attended were helpful and efficient too.

I recently bought a Canoe based in Southampton for delivery to Warwickshire off GUmtree. Offer was based on Anyvans delivery quote. There advertising is linked to GUmtree ad - in fact it transfers information - Canoe described as 15ft and as double. Van turned up and said it didn't know it was 15ft and could not fit it.@$hrs later after no show on delivery I copntacted anyvan to be advised they were not doing delivery and could offer no alternative... Clearly they do not 'Deliver Anything ANywhere" Totally useless set up, with very poor customer service who could not care less of the situation they put people in - I wasted by week in UK when I was meant to be on holiday and have use of this canoe trying to find another delivery company. Unsuccessfully. This company cause you unnecessary stress and todate refuse to acknowledge their responsibility.

I was so pleased to get my cooker delivered hassle free, no problems, everything went smoothly, polite, efficient good communication and they fitted around my work schedule just want to say a big THANKYOU!

The team who assisted me with my move were extremely helpful with excellent service and professional throughout. Good value for money. Will use again.

AnyVan is such a good place to look for a service. I love the fact that all companies are trusted and easy to choose. If I'll ever need - I'm sure will use it again.

1st time that I have used the service and very impressed. Booking was easy, drivers great - helped load & offload. Very good all round - will definitely use again..

No hassle`s no drama`s, just good straight forward service, i would highly recommend, arrived on time, the driver couldnt have been more helpful. Great job guys... thanks

The guys who did the house move were fantastic, they went above & beyond. Motorbike mover was really helpful too. All 5 bikes after other drivers let us down

I recently had some household items removed and taken to other premises. The people who helped me were extremely efficient and friendly. Would highly recommend them.