AnyVan

First they turn up 2 hours before agreed time
They are then exremely rude and that is what the manager of the shop said
Then they give a deadline or they were going to another job
The manager refuses to give a refund
The drivers then drive off without taking the goods or telling me
Avoid going anywhere near this bunch of jokers

Lies, promises, more lies followed by further promises and then they simply stop responding to your issues,

Referred to my credit card company for chargeback.

Move booked for over 3 weeks. Delivery van allocated and scheduled to arrive between 3:19pm and 6:19pm.
Around 6pm the customer service calls: "The van is having some delays, we should probably reallocate to a different van to guarantee delivery on the day". And again: "We will get a van to you by 9pm, you will get a message soon"
Time passes. No updated tracking, no further news, nothing.
I reach out to them around 8:15pm: "Sorry but we are not getting a van to you today" - not ok, but what do you propose - "We can place a new tentative order for tomorrow, but we can't guarantee that a van will be allocated and we will do absolutely nothing to place a higher priority on the job because we are useless and a complete scam" - it took me a while to realise it was not some silly joke
Lesson learned: not a company to be trusted and definitely not for something like a time-critical move - whoever is reading this, it'll save you a lot of time not to make my same mistake. Just use anyone else but them

Anyvan, I see a lot of bad experiances people have had on anyvan, it is not the company itself, its that there are a lot of cowboys signed up to the site who don't have the proper insurance cover in place barely speak English and havnt a clue what they are doing,
Anyvan gives companys a GOLD BADGE which can be found in the right hand corner of a transport providers profile, this shows that the company has submitted there insurance documents and relivent licences ect. My advice is that they might not be the cheapest but they are more than likely to be professional and give you the piece of mind that your items are covered by the relevant insurance

This Courier LIAM was 4hours late... He soiled and destroyed a sofa I was returning to Laura Ashley and when I asked him what I was going to do as they would no longer refund me with a soiled Sofa... he simply got in his van and drove off leaving me with a sofa in the middle of the road... as I have a hernia and am a middle aged grandmother I couldn't move it.
LATE, INCOMPETENT and MENTALLY ill courier... I don't think I'll be using this company again.

This company is shocking, I have just left my husband due to domestic abuse and was given a safe house from the council, I paid anyvan £329 and they sent out 2 Romanian guys on the day, they said they couldn't do the work due to an allergy to dogs hairs, so anyvan sent out 3 Russian guys as and they told me the job was too big for them and they needed petrol! And they left too. I called anyvan and they told me that it was due to the state of my furniture and I wasn't going to get a refund! Now my furniture might be old but it is not dangerous, surely if you pay for a job to be done and it doesn't get done, you will be refunded! I had to borrow that money in the first place, and then had to borrow another £400 to get the job done by 2 local lads, with no complaints. DO NOT GO CHEAP PEOPLE YOU MIGHT LOSE IT ALTOGETHER, THEY MIGHT STEAL YOUR MONEY TOO! Guess I will have to take it to the small claims, appointment next week with the citizens advice bureau. BEWARE

My arrangement with the company was that they would deliver my stuff by 16.57 on the 14th of June. However, I kept calling the driver on the day and he was always telling me that he had been assigned more and more jobs and that he would be more and more late. I called customer service and explained to them that I am flying at 3am the next day and wont be in the UK for another 2 weeks, so I need my stuff delivered by 6.30pm because I need to sort out the rest of my business before I leave. Initially they said they would definitely meet this deadline, however when the time came they said they could only deliver it the next day. This is after me making them aware that I won't be there the next day and for another 2 weeks. When I asked them if they could store my stuff somewhere for two weeks until I get back, they said that's not possible. Only after I told them I would be looking into my legal options did they agree to make a compromise.

I don't know about you, but this sounds to me like they were never intending to deliver my stuff, hence why I initially wanted to write that they tried to steal my stuff. It is essential to make people aware that this business is fraudulent so that they don't fall into the same trap that I did.

I received excellent attention and service from the moment I picked up the phone and called Anyvan, up to and including the final delivery. Couldn't have asked for more!

Glad we found this service. Easy to book. Time slot notification was good. System worked well from start to finish.

Paid the deposit via credit card Why do van drivers lie about time and day then say pick up is to big have waited over a week booked for again today. Paid extra for time then get call can't get a driver untill 6 hours later? Any more of this and it will be last time I will use them! Rebooked with another company who broke one wardrobe I paid with a credit card so out of pocket so any van I should be refunded the deposit because LPL00 did not do the job & at least some compensation because Av 490 4505. Paid in full. £123 on credit card don't think the companies used can cope with the jobs allocated because both said the had to get to another job left me with broke wardrobe? Pus they broke my gate. They got the whole wardrobe down the stairs so how did they break it? When bookingyou should not be told I have very important job so can't come to you and he was 3 mins from me as said LPLOO a dab 909 4505 said they are late so booking times
Charges are a waste of money? They ask so broke my garden gate!

Disaster from start to finish. Given 8-9am slot they turned up at 11.30 am. The van was far too small and they took until 4pm trying to get everything in. They failed 2 large mirrors and a TV had to be left in a neighbours garage. The two guys pointed out that they had broken the glass in my nans display cabinet. I thought that's ok as they state fully insured. The van left Ramsgate at 4.pm. It was such an old wreck (see pic) it didn't even have a proper roof! They finally turned up in Worthing at 7.30pm. The promosed room to room service went out the window, our belongings were just dumped in the house and finall at 9pm we were in. After quite a fight they have now delivered our belongings that were left behind in the neighbours garage, However they have refused to pay for the repair of my glass cabinet because I don't have a before picture! The fact that the men admitted breaking it doesn't seem to count for anything. We have been treated unbelievably and they get away with it cos what can you do on moving day. Don't be fooled by the on line image, from what I can make out they just sub everything out and then that person subs it out again. Hence the rubbish service.

On placing the order and specifying a day of collection I wasn't filled with confidence. All the contact emails look good but don't mean anything as they are not correct for the driver. They are some company running sub standard drivers around in hired vans and don't work for Anyvan. The email come through saying a collection would be made between 8 and 6,5:30 come and no contact from anyone. I called to be told the driver was stuck and could collect at either 11pm or you can cance or reschedule for the next day. Rescheduled and then they collected the following morning at 10:00am, the driver took everything to the van and loaded up. Later that day the where the goods had been collected from the person went outside their house and found one of the bags left by the side of his car and not loaded up at all.
On calling anyvan the customer service that took 45 minutes to get through to said the driver had loaded ever hung in the van and basically called us a liar and said we never gave the bag to them. The customer service rep said the driver said he picked up 6 bags and loaded them, why then did only 5 get delivered! Don't use this company at all they are cowboys!

Driver was very helpful. Took a lot of stress out of moving houses. Definitely good value for money.

Promised a luton. Promised to do ALL the lifting. Promised to be there between 12pm and 2pm. Promised to disassemble and assemble furniture. Any promises kept? NONE came in a transit van with all furniture stuffed in and scratched after doing the light inventory while me and my brother in law done all the heavy work after disassembling ourselves. Would not take furniture up stairs in a house because they said it is not a ground floor? Damaged walls and door ramming the furniture that they could carry in. Basically sub contracted the job out to a couple of skinny looking junkies from east end of Glasgow complaining that they only get 40 pound each for the job and called my wife out as a liar when she demanded them to fulfil their promises which they stated. After getting their useless asses out our new damaged house phoned the company anyvan 6 times to complain each time being hung up on. DO NOT TRUST THIS COMPANY AT ANY LENGTH NO MATTER WHAT THEY PROMISE

Useless. Charged over 300 for a removal. Items damaged by unprofessional and uncaring people. Coffee table parts missing and damaged. Brand new bed ripped. Drier... cable partly ripped out and left dangerous. When I discovered it I'd already tried to use. Live and nuteral wires touching and shorted out my sockets. I complained only to be told they don't know how long it will take for me to have issues resolved. Pathetic.

Just to add they go on the side of the driver, who obviously deny any damage. I sent photos to prove, as requested, then they told me they also wanted photos prior to the move. I provided this knowing that the metadata can be used as with insurance companies, they claim it cannot be accessed except for on the original device. Total Bull. I have computer certifications. The driver "crashed the van" I have a witness. They will not accept a witness statement to a "crash" DEMAND CCTV! What a croc of chit. Anything to get out of paying for damage and/or loss of goods.

I will continue to review this company on as many review sites as possible. They ruin my items I will ruin their business.

I was very impressed with the service, the driver was courteous and prompt and they were a very reasonable price, would deffinately recomend Anyvan.com

Had part of a wardrobe collected and the man who picked it up was on time and polite. I'd recommend them. Thank you so much

The driver was very informative of his whereabouts and delivered my stuff on time. I highly recommend this to those who need their stuff moved!

From pick up to delivery everything went as booked and planned for. I had no difficulties at all and would recommend this service.

Good price and handy service. Got a text to tell me when the driver was coming and all worked smoothly. Would use again

From start to finish it was a fantastic service.
The delivery man was so helpful and polite.
I would highly recommend

Thank you

A great service! The men were punctual, efficient yet careful with my property. The move went very smoothly & I'd happily recommend them.

Easy to use website with an Instant competitive quote. Actual delivery was prompt, accurate and well communicated! What is there not to like!?