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AnyVan has a rating of 2.3 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnyVan most frequently mention customer service, next day, and time slot problems. AnyVan ranks 90th among Moving Service sites.
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Brilliant from start to finish. Made a potentially stressful house move stress free. Driver had a great attitude, easy going, friendly and did most of the heavy lifting. Turned up with blankets for protection/padding. Furniture was loaded thoughtfully and all arrived perfectly.
Terrible recent experience (August2024) with AnyVan. They made a mistake and communicated to the chosen removal company a different delivery date than the one agreed in our contract. I was not home on wrong date and remover charged me £240 for storage. I turned back to AnyVan to ask them to cover costs since THEY passed on the wrong date and the fee was based on correct date indicated in contract. Since then… silence from AnyVan. I told them I would spread the word about their service, but clearly their reputation is not even worth the £240 … somehow I agree. I would recommend going directly to a removal company and not using a broker like them.
Great customer service and great communication- delivered as scheduled, will use again and recommend!
Date of experience: December 6, 2021
I was pleased with my experience with any van good communication pleasant van driver in all would recommend any van
Date of experience: April 15, 2022
Great service and great communications. The guys were very friendly and I would definitely recommend this service!
Date of experience: December 10, 2017
Easy to use, helpful on the phone. Very polite driver, and very helpful. I would recommend them to anyone. And I would use them again.
Date of experience: January 25, 2018
The driver arrived on time and was very helpful and polite. I was very happy with the way the job was carried out.
Date of experience: January 30, 2018
Very friendly. Very professional and very helpful and polite. It's not often you get friendly and helpful people. Definitely use them again.
Date of experience: February 22, 2022
Collection and delivery went very well. Driver was very helpful and communication was good. Well priced
Date of experience: December 22, 2017
Very pleased with the service. Excellent timing. Very pleased with the price and the response from the customer service
Date of experience: March 5, 2018
Fantastic service. Easy to book. Van drive was on time and extremely helpful with moving furniture. Would recommend.
Date of experience: November 30, 2021
Really efficient removal men organised by AnyVan. Polite, friendly and took the stress off our shoulders. Thanks.
Date of experience: January 25, 2022
An excellent service that was reliable and flexible. The driver tolerated my complicated arrangements very well!
Date of experience: December 10, 2016
Excellent service. Great communications. Guys turned up early. They were polite and helpful. Respectful of my property. Would recommend
Products used:
Removal service
Date of experience: December 6, 2021
Good to deal with. Hard working polite careful and courteous delivery team. On time straight forward solution.
Products used:
Fridge freezer
Date of experience: February 22, 2022
Everything done on time and with great care. Friendly efficient service that can be recommended Thank you
Date of experience: February 22, 2022
Great service from hard working, friendly and efficient team of lads. Just told me to relax while they did all the work! Would recommend.
Date of experience: February 1, 2022
Excellent service, communication and handling. Combined with upfront pricing, superb! - why go any where else than AnyVan.
Date of experience: December 4, 2017
AnyVan, did a great job, they were responsive, punctual and careful. Everything I could have wished for.
Date of experience: December 12, 2017
Friendly professional service, courteous helpful drivers, economic and punctual.
Would not use anyone else
Date of experience: December 23, 2017
Pick up and delivery on time! Kept informed throughout process. Did what was claimed, could not ask for more!
Date of experience: January 9, 2018
Very good experience
This is the second time I used them
Nice attitude, fast work, impressive caring.
Will come back again
Date of experience: January 13, 2018
AnyVan provided an excellent service from start to finish. Courteous, responsive and hassle free. Highly recommend
Date of experience: January 31, 2018
We had a van load of furniture picked up and everything was done exactly as required, with no problems at all.
Date of experience: January 29, 2018
AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.
Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.
AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.
Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.
