AOLReviews 59

Much like a rerun of "Love American Style," AOL just hasn't aged well. Its Mac software no longer works on the Yosemite OS for Mac (though AOL says it is a priority to fix it, it has now been a "priority" since October 2014), and its Windows software is hoary with age. Not that I use it much at all, but every once and a while I think to myself, "I wonder what AOL is like these days" and I will take a whirl at its website, play around with its Desktop software, and tinker in its AOL Mail. It's like time has stood still. It kind of works, sort of, but not really well. I like the idea of a walled-garden proprietary desktop program -- but it has to do something, or provide some benefit that the web itself, unwalled, does not provide. AOL fails in this regard.

Much like Hollywood has done on some film properties (like Star Trek and Spiderman), AOL needs to be "re-imagined." I'm sure I'll look at AOL again in the next few months, but I expect nothing pleasing about it, except, a dose of nostalgia.

Aol or how do you get rid of them.

Aol used to be the google of its days back in time but they became. Well, what they became.

I had an email account with them and for months, I had no issues with them. But suddenly I started to have technical problems and issues with emails that I didn't received or were not sent, the site was down, the technical support as well...

I did the usual check on security, hacking, anti virus, change passwords etc. But it wasn't that. Until I realised that the real problem was aol!

I sent repeatedly request to their support and got always the same robotic and out of context answers.
Finally, I decided to get rid of this account and delete it. This is where the real problems started.

They do everything in order you can't cancel your account including:
- Having no article clearly explaining how do so in their help and support
- Having the "cancel" page constantly down to be sure you won't cancel
- Never ever answering your emails about cancellation

I finally found how to cancel my account through a third party web page and deleted it.

My conclusion, AOL is like smoking, don't start or stopping will be really hard. Never again!

I have been trying to contact aol for over 2 weeks now and have got nothing in return. I have filed requests for assistance on their website, left voice mails, sent emails and received nothing. This is causing a loss of business and is a serious burden on our company. The only this I get back is an automated email saying "Thank you for contacting AOL Email Support. In regards with the concern, please contact AOL Postmaster and send a request for support. For help on how to contact AOL Postmaster, please follow the steps below. 1. Visit http://postmaster.aol.com 2. Click on the "Postmaster Support Request" link 3. Fill out information under the "For Internet Senders (non-AOL members):" Note: AOL Postmaster is the department of AOL who handles incoming and outgoing emails. You may or may not receive a response email from them once you filed for the support ticket but rest assure that they are working for it. If the problem persists, please file for another ticket after 24 to 48 hours. Please reply to this email if you have further questions. "

ONLY ISSUE IS THIS WAS 2 WEEKS AGO AND I REPLIED SEVERAL TIMES WITH NOTHING IN RETURN NOT EVEN AN ACKNOWLEDGMENT THEY RECEIVED THE EMAIL.

AOL- America On-Line, has been used by Americans for online and email purposes. While its popularity has decreased, many users were accustomed to AOL for more than email and contact purposes, but also AOL Music- entertainment.

Aol Music provided its users with in-depth and live sessions from artists and bands. These 'incentives' were appreciated by AOL members who in turn paid for the internet service. However, overtime, people's interests change and find themselves no longer giving the time and money for these types of entertainment. The actual website is effective to a degree, but its lack of purpose prevents it from being completely effective. The pros are the idea behind the product, but due to the time of technology, its popularity and fame have since declined and I would not recommend this to a friend.

I disagree with some of these negative reviews. AOL has been nothing more than a great friend to me. I tried hotmail that actually blocked me out of my own account and not just once but several times. I got no help from the customer service at all and they blocked me for no apparent reason allowing me to not even get on the site with my password. I have found AOL mail to be extremely better by far and I am enjoying all of its services. No complaints here for this one I can tell you..

They have a lot of articles on saving money, and alerting the consumer. But they turn around and endorse many affiliate programs that are designed to make you spend money. And not in wise ways either. One time they even promoted a book for "saving" that was actually $30-$40 bucks! Where is the savings in that. Plus they also have gained the reputation for editing comments to an extreme degree. They will sometimes take only one sentence from a comment to make themselves look good.