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A Place for Mom has a rating of 4.4 stars from 1,393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge. From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.
Please don't trust these people. They are all in it together. They stole all my mother's money and promised she'd always have a place to stay. They threw her in the hospital and refused to take her back into their facility when she finally got to another facility, they starved her to death. She went from 124 pounds down to 86 pounds in one month during Covid. I wasn't allowed to visit, they killed her Do not trust them they are all in it together. They act like they want to help you and they're so sympathetic soon as they get your money you can't get in touch with them.
My search for my loved one took over a year as I had specific requests, i.e. Location, room type, etc. I assumed the sales reps would push me to make a quick decision, but they were patient and offered excellent housing options to choose from. Would definitely recommend this service.
Needed a new assisted living facility for my loved one in another state.
Steered me to a great place for my friend,made finding a placement very easy.
Didn't know where to look.
I spoke with Jill and gave her an overview of what I was looking for --location costs size etc. She provided suggestions which reviewed. I visited some and rejected others. I finally settled on a facility in Kensington MD where I am now living
I needed help identifying an independent living facility located around the Washington DC area which met needs and pocketbook.
My mom had fallen while she was in assisted-living and was moved into rehab. At that point, we were told that she would need to go into skilled nursing which was an incredible jump in cost. I reached out to A Place for Mom and was advised that there's many different types of assisted living facilities and that they would connect me to places that were nearby. I can't tell you how thrilled I am at their attention, care, efficiency and precision. I will recommend them to anyone who asks or is looking for a place for their parents or loved one.
I’ve been hearing about them for years through the television and Internet. I thought I would give them a go.
Great organization in working with us to achieve our goal and our budget.
Thank you for all the help and references you guys were very helpful.Thanks again.
I could do all the research myself, I am capable, but, with everything on my plate, my family, caring for my parents, etc., I wanted someone to do it for me. Literally, I went online on my phone while sitting in bed, clicked on Get Started, followed the directions and went to sleep. Never did I anticipate contact being made the next day.
Appropriate assisting living centers chosen and contacts made. In just a matter of a couple of days I had appointments scheduled.
Follow-up by the assigned agent was quick, timely, and professional.
I was sitting on my bed, after a long day of work and evening of caring for both my parents, thinking that it is time for them to consider assisted living. I had seen their advertisements on the television. They were the first service I thought of and the one I contacted right then and there. It was a blessing.
Cheryl was amazing and very helpful and patient. She treated my situation like it was her own.
I was honestly at a loss and did a google search.
My brother and I had no idea how to start the search for an assisted living facility for our mom. After speaking to an advisor and answering a few questions, I received a list of options and a number of links with helpful information regarding the search and transition process for my mom. The first facility turned out to be a great option for my mom and she signed a contract. A Place for Mom was instrumental in making this difficult decision easier.
Rep was very responsive, provided very useful information to guide us to our decision for our mom.
Recommended by friends.
All my questions was addressed and the follow-up was great.
They found a place near where my mother lives and near her friends
Very comforting. Very informative. And great environment
Price was right with many amenities.
We couldn't have asked for kinder or more responsive help for our search. Very pleased.
Internet search
From the beginning of my journey and still going they helped
They were suggested to me by someone else and I'm so thankful for it.
I let your agency know last Friday that we would not be making any changes for now.
A place for mom provided me with locations that were close and diverse. Very helpful in my search.
They provided helpful suggestions for my search.
The organization was helpful in finding places for me to look at but not overbearing. A
Because there was no cost
So helpful and comforting during a tense situation. I highly recommend this service.
I remember when this organization was started and I thought it was such a wonderful idea.
I'm so thankful for the guidance in finding a facility that meets my mom's needs.
Worked great, and our representative Carly was fantastic.
My biggest complaint is the lack of transportation to these places
Wonderful people to work with they took care of us on the weekend. Made several follow up calls.
We had used them before
They are always helpful and cheerful - thank you for all of your help. Sincerely, Diane
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A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
