• A Place for Mom

A Place for Mom

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Overview

A Place for Mom has a rating of 4.4 stars from 1,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.

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Positive reviews (last 12 months): 97%
Positive
827
Neutral
7
Negative
19
39
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How would you rate A Place for Mom?
Top Positive Review

“2 thumbs up!”

Jennifer S.
10/11/24

"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge. From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.

Top Critical Review

“Horrible snaked”

Edith P.
10/25/24

Please don't trust these people. They are all in it together. They stole all my mother's money and promised she'd always have a place to stay. They threw her in the hospital and refused to take her back into their facility when she finally got to another facility, they starved her to death. She went from 124 pounds down to 86 pounds in one month during Covid. I wasn't allowed to visit, they killed her Do not trust them they are all in it together. They act like they want to help you and they're so sympathetic soon as they get your money you can't get in touch with them.

Reviews (1,395)

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Thumbnail of user peterj1416
Florida
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Evert tie I attempted to contact a facility I would be redirected to A Place for Mom. They had a limited number of properties available, some of which were not in the area that I was interested in.

Reason I chose this business:

Didn't know I was (was being redirected to them).

Thumbnail of user kayp309
Texas
1 review
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April 7th, 2024
Verified purchase

My 94 year old mother is prone to outbursts of mean behavior. After just three days, she was told to leave an assisted living facility that had been recommended to her by her friend. Suddenly needing an alternative, and not knowing where to turn, I called A Place for Mom. Immediately, Dawn Walker put me at ease. She was SO helpful and knowledgeable about the options available. She contacted places on our behalf and made calls to follow up on the progress. Mom is now settled into a skilled nursing facility where the folks are trained to handle her outbursts. And she is VERY happy!

Reason I chose this business:

My mom hadn't made any preparations beyond living in her own home until the end. When this clearly was not an option, and her living situation became my responsibility, I remembered the television ads for A Place for Mom. I called the number, and am so very grateful for their help.

Thumbnail of user kendram250
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I would recommend this service to anyone who does not know where to start

Thumbnail of user angied271
Virginia
1 review
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April 11th, 2024
Verified purchase

This could have been such a stressful time- but instead with a simple conversation we got the recommendations we needed. Out of 3 options the first was a perfect match! I also loved the follow up! This our second time needed to use a Place for Mom- both experiences were PERFECT! Thank you for having such an amazing service available!

Reason I chose this business:

We used A Place for Mom just over six years ago after seeing the commercial with Joan L to find a place for my in-laws. When we needed to find a place for another loved one, we did not hesitate to calling a Place for Mom again!

Thumbnail of user sharik111
Virginia
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

When my mom suddenly passed away I had to quickly find a place that her 93 year old companion could move to. I called A Place for Mom and they asked a few questions and immediately they set up 3 places for us to tour. It was so easy and they were with me every step of the way. It would have taken me so much time to call all the nursing facilities in my city. We chose a wonderful place and he loves it there. A Place for Mom took my stress away.

Reason I chose this business:

I needed to find a placement quickly and I had seen commercials on TV and they exceeded my expectations.

Thumbnail of user judiths1545
Georgia
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

After living in the same home for over 50 years, the thought of moving to a new place was quite daunting for Mom. However, after my Dad passing a few years ago, we had reached a point she could no longer live alone. Our contacts at A Place for Mom were knowledgeable, asked lots of questions and made a number of excellent recommendations. It took longer than expected, but this was due more to Mom reaching the point she agreed the move was necessary. Thank you!

Reason I chose this business:

I admit it was a random on a website in my initial search for facilities, but it turned out to be a blessing in disguise. It allowed me to work through the search process at our own pace (Mom's and mine). Our contact was gentle and caring and during stressful times would just check in on our progress from time to time without any pressure to make a decision until everyone was ready to proceed.

Thumbnail of user joant610
Colorado
2 reviews
0 helpful votes
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May 24th, 2024
Verified purchase

My younger brother, who is 60 years old with some physical and medical issues since birth, fell very ill with COVID recently. He quickly deteriorated and developed pneumonia. The only sibling who lives nearby got him admitted to the hospital. But this sibling works full-time and has their own family to take care of. He could not be his brother's 24/7 caregiver after he came home from the hospital.
I live more than 2000 miles away...how can I provide help to my ill brother, now soon to be discharged from the hospital but unable to care for himself yet?
I found A Place for Mom online, called the number, and that same day was connected with an adviser. Within 24 hours the adviser had emailed me with the name of 4 retirement facilities in my brother's city that would accept respite care for a limited time. One of the facilities reached out to me that day with a huge amount of information about their facility, including pricing. We scheduled a tour for my ill brother and several days later upon discharge he entered The Redwoods for 2 weeks of respite care. My brother is steadily recovering but has now decided to retire early. And, he is seriously considering returning to this facility as an independent care resident when he retires!
Turning to A Place for Mom during this family crisis was the best thing we could have done! From more than 2000 miles away I was able to quickly find a wonderful facility for my brother where he could safely recover from serious illness.
My advisor has been very responsive, checking in by phone and email as our family navigates this crisis. I can say the same thing about the retirement facility. It has been such a blessing to have caring, knowledgeable people helping us during this difficult time. This helped to significantly reduce the stress our family has been going through. I would highly recommend A Place for Mom for anyone needing help in handling a loved ones' illness or pending retirement.

Reason I chose this business:

I desperately needed help in finding a suitable place for my brother. Because I live more than 2000 miles away from my brother I needed a service organization that could rapidly provide the information I required. The online reviews for A Place for Mom were very positive so I decided to try them. I am so glad I did!

Thumbnail of user brendad1718
New York
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

A Place For Mom was able to pinpoint openings for my husband that fit our needs. They offered options to contact and visit. They saved us time in sending options that had availability. It was a Godsend.

Thumbnail of user erich2631
New York
1 review
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April 20th, 2024
Verified purchase

For anyone who is not sure how to proceed with finding care for their aging loved ones, a place for mom is the absolute best! The direction given with the many different programs is extremely helpful and very positive. Nancy Briel is wonderful and very knowledgeable.

Reason I chose this business:

Many many reasons; starting with how helpful everyone is especially Nancy Briel.

Thumbnail of user chrisp2614
Oklahoma
1 review
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April 11th, 2024
Verified purchase

I couldn't be happier with the service! Deborah was amazing. She listened to what we needed, was quick, provided great advice, follow through, and consistently checked in to make sure all was ok.

My mom is now in a great place!

Thumbnail of user heathern33
Washington
2 reviews
2 helpful votes
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April 13th, 2024
Verified purchase

We had to identify a new housing option for my father with very little notice. I wasn't sure how to even begin and turned to A Place for Mom for some initial information. Within 30 minutes, I understood the right options for my dad, price ranges and location options. They also referred me to a financial assistance program that I was unaware of. A Place for Mom was a significant partner in our move and I, without hesitation, recommend them.

Reason I chose this business:

Knowledge, coordination, follow up, accessibility.

Thumbnail of user donb1328
Ohio
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I went and toured 3 places and found what I was looking for in the third place.

Reason I chose this business:

I was wanting a secure place and where I chose to place Mom had the security I was looking for.

Thumbnail of user lisal3756
Texas
1 review
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April 4th, 2024
Verified purchase

When faced with trying to find a suitable place for my mom, there were so many places out there. We had some specific things we wanted--a situation that was "age-in-place", close to my mom's preferred hospital, friendly, clean, lots of activities, a full kitchen for the independent side, some meals provided, and the list goes on. Within 10 minutes of filling out a form on-line, I had a phone call from Rick Herbert, the area representative at the time. By the next morning, I had three appointments to see various communities--all fitting the criteria I had asked for. My mom is now in her new apartment--happy as can be. We have received a wealth of information from Rick and Robin Vetter, the new area representative. I received a phone call at least once a week to check on progress and to see if there was any additional help needed.

Reason I chose this business:

It was the only contact I was aware of that would help me quickly find a suitable place for my mom. I was not disappointed.

Thumbnail of user vickid497
Illinois
1 review
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April 8th, 2024
Verified purchase

I was totally unprepared when my mom was diagnosed with Alzhemeir's dementia. I was afraid, overwhelmed, just plain lost. Remembered this site from a commercial. My contact specialist was absolutely wonderful. Answered my many questions, then sent me several places that specialized in memory care. He has followed up with so many pieces of information that have helped me tremendously. I'm still quite raw after choosing a site for mom but feel confident I've made a good choice. No place is perfect for one's mom of course but I have peace of mind. A Place for Mom came through when I was in desperate need for guidance.

Thumbnail of user lorettas343
Georgia
1 review
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April 15th, 2024
Verified purchase

I welcomed this professional service rendered when I began my search for my brother to enter a Memory Care Unit Facility. A Place for Mom returned my calls in a timely manner, sent email updates and their reps were patient and courteous which made this chaotic unfamiliar process easier. The agency name A Place for Mom made me think that it was just for females however this service was available for my brother. A heartfelt thanks to their staff.

Thumbnail of user shirleyw1338
Florida
1 review
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April 9th, 2024
Verified purchase

We never considered that we could live in an independent living facility because our nest egg had disappeared with the depression of 2008 when we first retired. But realizing that our house has appreciated in value since we bought it in 2017 changed our mind to the possibility.

Reason I chose this business:

I had seen the ads and felt it was a wonderful service. However, I do realize that you can look with out a middle man. But it takes much longer. A place for Mom helped us hone in on the homes that were within our budget. John was very kind and patient with us.

Thumbnail of user alexandrag438
Georgia
1 review
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April 2nd, 2024
Verified purchase

While my husband was in the hospital his doctor told me he should not come home, but go to assisted living. A Place for Mom immediately went into action and showed me 5 nearby places that had open rooms and were highly rated. It allowed me to get him placed in one week. Breathtakingly fast, but it all went smoothly thanks to their help.

Reason I chose this business:

The Social Worker at the hospital recommended I use them.

Thumbnail of user jenniferd3408
California
1 review
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April 14th, 2024
Verified purchase

When I reached out to A Place for Mom I had no idea what I was doing or how the organization worked. My parents needed a place to go as their condo was not conducive to their new needs. I live in one city and my brother in another and had no idea what we were going to do. Their representatives reached out quickly. I wasn't quite ready to deal with the situation at that time but when I did decide I needed help they were there. Rose was AMAZING! Right from the get go she put my mind at ease, gave me pointers and options in both cities. I was able to email or text her and her responses back were quick. I can't say enough about this organization. Do not hesitate to call. They know and understand how difficult a situation you are in and they go above and beyond to help you

Reason I chose this business:

Because I had no idea what I was doing and needed help.

Thumbnail of user kathleend1759
South Carolina
1 review
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May 7th, 2024
Verified purchase

A Place for Mom was very helpful in helping me find my Mom a special place to stay. They were very helpful and supportive in my search. I recommend them highly.

Reason I chose this business:

I needed help and didn’t know where to even start with my search for an assisted living facility as I had never had to do this before. It can be very stressful trying to do it yourself.

Thumbnail of user terryz247
Virginia
1 review
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April 13th, 2024
Verified purchase

The followup and sense of actual concern for our needs was so helpful. Once or twice I felt quite stressed about our situation and just talking about it helped. When we actually made our move, we felt it was the right decision.

Reason I chose this business:

I needed help and the agent resonated with me personally.

Thumbnail of user rosemaryp218
Wisconsin
1 review
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May 7th, 2024
Verified purchase

A Place for Mom was very responsive and followed up with me daily on progress finding a place for my father and my review of the sites they recommended.

Reason I chose this business:

It was recommended to me by two people who were pleased with the service provided to them by a Place for Mom.

Thumbnail of user catherinew1060
New Mexico
1 review
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June 1st, 2024
Verified purchase

On being discharged from a hospital stay, my doctor told me he would recommend my going to an Assisted Living Facillity for a while to recover fully. The thought of that terrified me as I have always lived independently, in my own home for over 20 years. The Care Coordination Team offered me several options and "A Place for Mom" was 1st one of them so I placed a call to them and almost immediately a lovely woman, whose name I have forgotten sadly, offered me whatever help I might need & told me Senior Faciliies would be contacting me & again, almost immediately several facilited contaced me with offers for tours. I spoke with reps from 2 facilities and was most drawn to Marcy@ Palmilla Senior Living, who offered me a virtual tour of her facility since I was yet well. She & I talked endlessly! We talked about all 3 options, from Memory Care to Assisted Living to Independent Apartment and/or Casita Living. Because I live alone she said she could put me in touch with movers to help me pack & move me and long story short, I chose Palmilla Senior Living and moved in last week. I couldn't be happier. The amenities & help they offer their residents is unmatched in my eyes. I would definitely highly recommend A Place for Mom for self or family members to everyone!

Thumbnail of user jonh834
California
1 review
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April 11th, 2024
Verified purchase

We were looking for a place fir my brother. When I called, they were kind, inquisitive, listened to the entire story, came up with options while on the phone with me and arranged for the visit within 1 day. I went to the visit and the place was perfect. The load that was taken off my shoulders was huge! Unbelievably great service for those looking for a place for a friend or family member to stay.

Reason I chose this business:

I had seen the television commercials and read some reviews so I thought I would give it a try since I was not finding anything by looking myself.

Thumbnail of user beverlyk540
Pennsylvania
1 review
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April 11th, 2024
Verified purchase

A Place for Mom provided much needed support as we were faced with making a decision that most people pray they never will need to make. I was contacted by Natalie shortly after submitting a request for information. She was very caring and understood the stress I was feeling. Within minutes of our conversation, Natalie had scheduled appointments for my father and I at three local facilities. She checked in daily tomake sure I was ok and to see how the appointments were going. Natalie took away the stress I was feeling when faced with having to cold call assisted living facilities. She provided helpful questionnaires to provide a list of questions dad and I didn't even think to ask. I couldn't have asked for a better experience.

Reason I chose this business:

It was an accident. I thought I was requesting information about a local personal care home. I am familiar with the TV commercials, though.

Thumbnail of user jenniferh4812
Texas
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

I was pleasantly surprised at the ease and helpfulness of Place for Mom. I was overwhelmed and not even sure of how to find a respite care facility for my mother. With the help of Q I was put in touch with several facilities of which I toured. I was able to narrow down my options and visit the places that were applicable to our family situation.

Reason I chose this business:

I needed help knowing what to ask and how to find a facility.

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From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.

Company Representative

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Customer Care A.
Usually responds not within the first month
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.

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