A Place for Mom has a rating of 4.4 stars from 1,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge. From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.
Please don't trust these people. They are all in it together. They stole all my mother's money and promised she'd always have a place to stay. They threw her in the hospital and refused to take her back into their facility when she finally got to another facility, they starved her to death. She went from 124 pounds down to 86 pounds in one month during Covid. I wasn't allowed to visit, they killed her Do not trust them they are all in it together. They act like they want to help you and they're so sympathetic soon as they get your money you can't get in touch with them.
Counselor's help is invaluable in focusing your search, contacting facilities that you might be interested in and scheduling tours. The online scheduling tools are also helpful as are the emails that address related issues that you need to consider
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Rebecca has been great, giving and getting the information I needed and always following up on progress.
I remember seeing the advertisements in the past and did some internet searching, I'm glad I chose A Place for Mom. They continue to send out pertinent information on senior living.
I had been recently tasked with the job of finding my brother a place to live in Arizona. Moving him from Illinois to AZ and finding a place that was affordable was very stressful for me. Wendy Souza was an amazing help to me. Most importantly was that she listened to me, and I really felt like she cared for my individual situation. She sent me several places to visit, made the appointments for me and eventually I found the right place for my brother.
It was suggested on the internet when I searched for assisted living facilities near me.
I needed a place quickly for my brother. Kathy was so on top of it from the beginning. I got appointments quickly and great advice.
I had used it about 9 years ago for my mother.
Brian Turnof was very kind and helpful to me when I was looking for memory care options for my mother. He gave me several options and set up the tours on my behalf. He also gave me information on benefits that may be available to assist with her care. His assistance helped make a very stressful time a little less stressful for me.
A friend recommended the service to me.
After answering questions about my needs, I was given several options of places that might work for my dad. She set up appointments for us to tour 3 facilities. We chose the 3rd one we visited. She kept in contact with me to make sure everything was satisfactory. She was very helpful
Have heard good things about them.
I'm so thankful to APFM for their assistance in locating my current residence. They simply ask your budget, what your needs and wants are and then provide you the best matches. Made the experience so easy and I cannot sing their praise high enough. I highly recommend.
Friendly, helpful service with excellent communication.
No cost to me and a complete simplification of finding my new residence.
After filling out the contact form in the middle of the night due to an urgent need for memory care, I got a phone call first thing the next morning (and it was a Sunday!) from Shelli. By 8:30 that same morning, she had already put me in touch with a facility right here in my town. Shelli has followed up twice since then to make sure I had all the help and info that was required. What an awesome service. I have already recommended A Place For Mom to a couple of friends who are facing similar situations. I will be forever grateful to Shelli and this group. Thank you so much!
Reputation and reading different reviews online, but mostly because the name has stuck with me for several years.
A Place for Mom alleviated a lot of the stress of this process. My consultant was really helpful not only in determining the best places to visit, but in simply listening to the various issues we were facing with my loved one whose needs kept changing.
Sign up was so esy and free. Our personal advisor, Paul, was so kind and helpful, he spent a lot of time on the phone with us multiple times to make sure we were getting the right services.The referal location information was excellent! Very detailed about services, care, exact contact inforamtion and pricing of all the facilities.
A Place for Mom also makes the interview process very easy.
Basic web search for places for my dad was overwhelming, A Place for Mom had great reviews.
I can't praise APFM enough. Not only Michelle Lorusso but her team that rounded up a list of facilities within our budget and radius provided excellent service, and a priceless amount of understanding about intra-family difficulties. Doing the right thing for someone should not be so painful, but APFM seems to have seen it all many times before. No good deed goes unscathed in this world, but let these people make it easier, because they will.
Hospital social worker referral
Jennifer was so helpful through all the ups and downs that we went through to find my mother the correct place. I appreciate her kindness, her follow through, and not giving up on me as we worked through family issues. I would recommend her and a place for mom.
Rebecca took her time to help me with my search to find an independent living home for my mom.
I was living out of state and needed some help finding the perfect place for my mom.
I filled out the info online, and within 24 hours, Janice Ryalls called me back. She advised me of my options, and recommended several places in the area. We went to several, and chose the best option for us. We had a few setbacks, and Janice would always call and offer solace or just someone to talk to. When it all worked out, she called to say how happy she was for us.
I saw the ad on TV with Joan Lunden.
They helped to find the right place for my mom based on her issues and finances.
Saw a commercial
I called them and let them know what was going on and what we needed and they had places for us to visit so fast. Really appreciate them so much and would recommend them to anyone else having to find a place that is right for a parent.
Have used them before. Very professional and ready to help any way they can.
Carrie and her team Wonderful 😊 Don't think we could have done everything they did to get places schedule for us to check out. We would recommend them to anyone needing the same help.
To get their help with finding a place for my dad.
I will start by saying I had no clue how to begin the process of taking care of my dad. Kelly was amazing! She explained so much about the mental aspect as well as how and what to do. She was so patient and kind. Even dad flipped and flopped a little bit. She assisted my sisters and I on what to do. It took so much stress off my family. I was hesitant that I would start getting a bunch of messages and emails from all over the place and that was not the case. Anyone going into a placement situation. Give A place for mom a call. You will be glad you did.
It was a good place to start this journey with my dad. I’d seen the commercials.
This is the second time I used A Place for Mom. I I experienced a great deal of compassion and understanding from everyone I talked to at a place for Mom. It was very helpful to gain an understanding of the different types of placements. A place for Mom made this experience much easier and I would recommend them to anyone who needs to find a place for their loved one.
Recommended from a co-worker.
I worked full time and took care of mom [all ADLs] 24/7 when I was not working, and so I was exhausted from getting up every hour or two every night for months and needed help finding a good place for her, and the folks at A Place for Mom understood what was going on and they were really helpful finding a good place. When I reached out to a Place for Mom after a discussion of mom's situation and needs I was immediately given several options for possible places which could support mom with memory care. The team there helped set up virtual tours of the facilities, and within a couple weeks mom was welcomed to her new home. During the move in and subsequent visits I have been really impressed by the care facility. I am sure I would not have found such a good place if it were not for A Place for Mom partnering with me to provide some options. A huge hearty thanks from Kettle Falls, WA.
I heard good things about it and really needed the help navigating the senior care market.
I reached out to A Place For Mom at a very difficult time in my life. I needed help to place my husband after hospitalization. I wasn't sure what type of facility I was looking for. Eric Blyweis talked to me and immediately gave me some ideas. He made the initial contacts for me, made appointments for me and gave me ideas on what to ask. He was familiar with each place and was able to answer many of my questions. I finally was able to choose the right place and Eric followed up with me at every stage of the process. I never felt rushed when speaking to him. He was a very good listener.
I needed a place for my husband but wasn't sure what level of care. Eric Blyweis from A Place For Mom
Helped me sort things out and make the right decision. My husband is now getting settled in his apartment and I am very grateful for the help and support I got from Eric.
Such great help in everyday possible to help with making a great decision Ashley is the very best In finding a place for me.
We chose A Place for Mom because with the very best of help and guidance from Ashley We made the right chose Great Job Ashley you are anazing!
ERIN KLANCAR was our liaison to find and work with facilities. She alleviated the heavy work and research for us. She stayed on top of all moving parts. She continuely reached out to us to make sure we had all our questions answered. She made sure we understood the steps and was willing to help if we needed it. It went smoothly.
It popped up first thing in my research and we didn't have to put $$$ out for the help.
PLEASE QUIT CLAIMING ME AS A CUSTOMER. I HAVE NEVER USED YOUR SERVICES --YOU ARE OBVIOUSLY IN SEARCH OF A FEE TO WHICH YOU ARE NOT ENTITLED. IF I RECEIVE ONE MORE EMAIL FROM YOU I WILL NOTIFY THE BETTER BUSINESS BUREAU;
I DID NOT CHOOSE YOU NOR CONTACT YOU. PLEASE CORRECT YOUR RECORDS.
Used your on line service and was able to find a good place live with my husband. Looks like a great place for him in the Memory Care unit. Also many tips as I explore being a caregiver.
Just by chance
Needed to move from assisted living to independent living. Place for mom found several places in the area I wanted.
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.