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A Place for Mom has a rating of 4.4 stars from 1,512 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.
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Highly knowledgeable of this industry. Within 30 minutes after contacting APFM, I had 5 confirmed appointments, complete with contact names, addresses, phone numbers and a description of services available. Highly, highly recommended!
Elison of Lake Worth. FL is getting bad, The food is mediocre at best, maintenance is poor.and Sagora Corp.,the owners,does not seem to want to invest a penny to remedy the situation. Moral is at an all time low with staff and residents. I would think twice about placing a loved one here.
They say "give your email and phone number to get listings, prices etc". They take your contact info then give you nothing but spammy calls.
Date of experience: October 9, 2018
A Place For Mom is a poor player in this industry that needs competition sooner than later. The sooner I can live life without them, the better.
Date of experience: September 16, 2019
They do not tell you they don't deal with Medicaid patients until YOU think to ask. The opportunity comes up about 30 minutes into the initial call.
Date of experience: September 9, 2018
They were very helpful in finding places for me to look at for my Dad.
It was referred to me by a friend.
Date of experience: January 24, 2024
Our advisor provided great information & options. Added a layer of confidence to our decision.
Date of experience: January 21, 2024
Very helpful assistance and friendly people. Tour was great and answered all of my questions!
Needed help located a place for my brother.
Date of experience: January 19, 2024
Great to work with-They are very helpful and very professional. Give you.ore than one choice.
They helped when my Mom and my sister were ill.
Date of experience: January 18, 2024
SAD THAT THEY COULD NOT EVEN RECOMMEND A NURSING HOME ANYWHERE NEAR ME, BUT THEY NEVER EVEN PREPARED ME FOR THE NURSING HOME EXPERIENCE. I CRY EVERY TIME I SEE JOAN LUNDEN ON TV WITH THIS COMMERCIAL.
Tip for consumers:
PLEASE, DO YOUR OWN RESEARCH. THIS SERVICE IS USELESS.
Date of experience: August 11, 2017
I have never received a call back from this company. I am very disappointed. I was really hoping they would help.
Products used:
None
Date of experience: April 29, 2022
Service was great, our process was a couple of years, and we did find the best place for our mom
Adverts were good
Date of experience: January 19, 2024
A Place for Mom is a great service and everyone should know about it.
I saw a marketing piece on it and called, got great service and follow up
Date of experience: January 23, 2024
The representative answered all my questions and made me feel at ease.
I was actually looking up another place and A Place For Mom came up instead. Very helpful. After discussing everything with my family, we decided to keep our parent at home for as long as we can.
Date of experience: March 4, 2024
Great people to work with. Plenty of information to help you along the way.
Television ads seemed genuine and surprisingly it matched their business.
Date of experience: January 19, 2024
Generic emails, saying "look at all the places I've found for you!" I call the places: no room; don't accept Medicaid, whatever the reason. AWFUL!
Date of experience: January 29, 2018
I expected this service to provide availability and references on the places they refer you to. The rep I was talking to worked out of an office located 75 miles away from the area I was looking. She couldn't possibly have any clue about the referrals she sent me. All I received was a list of facilities that I had already researched on my own. What good are they? Further, I was very specific on my mom's spend down situation and got referrals to private pay facilities that were way over my mom's budget that would ultimately force her to move after 3 months of using up all the rest of her money. It seems to me that they attempt to get you to land in one of these places so they can get a kick-back ($$$). Do your own research and invest in personally visiting the facility. No one cares about your loved one more than you. APFM's only vested interest is getting paid for the referral. Bad business model that isn't in your best interest. VERY DISAPPOINTED AND WOULD NEVER NEVER RECOMMEND A PLACE FOR MOM TO ANYONE!
Date of experience: August 17, 2016
A Place For Mom is not a business model, it's just A BIG SCAM.
All they do is to sell to Assisted Living Homes the info you provide to them for free.
They have zero expertise and 99% of the time they would not even accompany their customers to those homes.
PEOPLE wake up and do your own research! It is so simple. They claim to have expertise while they never visit the homes therefore they would not know whether it is a good fit for your beloved.
APFM is just a website network who trade the information we willingly surrender to them. Stop doing that anymore!
Search the internet, search on Google maps, make a few phone calls and evaluate the homes with your senses. APFM are claiming to be experts while they HAVE NO CLUE.
They claim to be free of charge for their elderly customers and their families looking for a nice Assisted Living Home. What you have to know is every Assisted Living Home is paying APFM 120% of one month's charge and beleive me that translates directly in the resident's charge. THEREFORE THEIR POOR QUALITY SERVICE IS NOT FREE!
APFM is forcing Assisted Living Homes to sign contracts that are against the law, in the state of Arizona. Their contract specifically prohibits the Homes from discussing with the residents or their families, the fee that APFM charges the Assisted Living Home (see attachment). The law, R4-33-408 says that the facility has to disclose and obtain signed statement indicating that a referral fee has been paid for all residents referred.
Stay away from the apfm SCAM!
Tip for consumers:
Stay away of A Place For Mom and do your own research online.
They trick you to believe they are experts while they don't even visit the homes they recommend.
Assisted Living Homes managers - stay away and do not submit any info on their websites. You won't be able to close your account ever.
Date of experience: July 26, 2017
Everyone I spoke with was so helpful, starting with Brian, Sheree Vernon and ending with office manager Charming Zimmerman and coordinator Erica.
I was looking for a caregiver and went online in my search.
Date of experience: January 28, 2024
So thankful for all the help I've received from a place for Mom!
Was trying to find an affordable home for a gentleman with dementia
Date of experience: January 19, 2024
Awesome 👌we got a place we liked in no time.
Place is great and accepting dogs too.
It choose me
Date of experience: February 1, 2024
They were a big help in finding a nice memory care center..
Daughter recommended it..
Date of experience: February 2, 2024
They helped me find a facility that is willing to work with someone who is experiencing the psychosis that goes with Parkinson's. So grateful.
Date of experience: March 8, 2019
We are so glad we could help you out!
From the initial call we new we were in good hands, the expertise and overall experience was super!
Parent's injury
Date of experience: January 18, 2024
They kept in touch many times for updates ti help us find the right place
Date of experience: February 7, 2024
Virginia was always there to help with questions, assistance and suggestions.
Had used it about 10 years ago.
Date of experience: February 4, 2024
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
Hi Pilar - We are sorry to hear you feel this way. Please email us at feedback@aplaceformom.com so we can make it right.