A Place for Mom has a rating of 4.4 stars from 1,512 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Highly knowledgeable of this industry. Within 30 minutes after contacting APFM, I had 5 confirmed appointments, complete with contact names, addresses, phone numbers and a description of services available. Highly, highly recommended!
Elison of Lake Worth. FL is getting bad, The food is mediocre at best, maintenance is poor.and Sagora Corp.,the owners,does not seem to want to invest a penny to remedy the situation. Moral is at an all time low with staff and residents. I would think twice about placing a loved one here.
I was checking out this site. I was hopeful that it could be helpful. After reading reviews online, I am not planning to use this company.
Date of experience: April 8, 2013
A Place for Mom assisted me in finding a wonderful place for my dad. A++++
My mother was in the hospital, and I needed assistance finding care for my father that has dementia.
Date of experience: January 29, 2024
New Blossom is a fantastic place for my Mother! Five star review from me and my family. I recommend A Place For Mom to anyone looking.
Date of experience: July 9, 2019
Exceptional! I can't say enough about Michelle Davey! Exceptional!
Needed the perfect place for my Mom and we found it in 1 day!
Date of experience: January 27, 2024
Super helpful, kind, patient and knowledgeable people to talk to.
I knew someone could guide me to the right choice for my mom.
Date of experience: January 22, 2024
One phone call. One nice person who provided perfect answer.
Was referred
Date of experience: January 22, 2024
The experience has been stellar. Cannot complain regarding the service.
A go to place which met my 'needs.'
Date of experience: January 19, 2024
Very informative staff. Very helpful and useful information
Per advertisement follow up
Date of experience: January 24, 2024
Tamara was extremely helpful and provided outstanding service and guidance
Your advertising
Date of experience: January 18, 2024
Thank you for the opportunity to help you find the right senior care for your loved one.
Too many wrong contacts. Nobody followed through. Calls from a total other state. Ludlow Mass.
Needed help.
* A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2024
I thought they were going to be helpful at first until they found out I was not a rich senior then they couldn't care less
Very disappointing
Date of experience: May 12, 2019
Thank you for your feedback. Unfortunately, Americans are in a crisis when it comes to senior care. Senior living is expensive and it’s usually one of the most difficult decisions a family has to make. To help educate families on the costs associated with care, we created the Senior Care Price Index (http://www.aplaceformom.com/senior-living-price-index), which is a great resource to learn more about the costs associated with senior living. Federal law prevents us from referring families directly to senior housing communities if the family desires to use public funds like Medicaid for housing costs. We have compiled tools to assist families with conducting their own independent search for their public funding needs and there are government resources available to help with the search for options. A few are listed here: Administration on Aging (www.aoa.gov), Eldercare.gov (www.eldercare.gov), U.S. Department of Housing and Urban Development (www.hud.gov/), The National Council on Aging (www.ncoa.org), Department of Veterans Affairs (www.va.gov) and Disability.gov (www.disabilityinfo.gov).
They listened to what we need/wanted and found it!
I was so overwhelmed by web sites, reviews, articles. Lists of what to look for and what to stay away from etc. Pricing tiers, terms, locations and abbreviations! So I called, they put me in touch with someone in my area that listened and gave me several options to look at close to home. After I went through her information a day later she called me again to check if I had any questions. I really didn't, so she asked which ones we liked and scheduled the tours before we got off the phone. I took it from there!
Date of experience: January 24, 2024
Our experience was nothing but satisfaction in our search for a facility for our mom!
A place for Mom is well known, once we took the steps to use their service it was all we expected and we were not sure exactly what to do with our mom, but A place for Mom fulfilled the task at hand!
Date of experience: January 18, 2024
In a very stressful time APFM was very helpful and supportive. They very quickly found several options to meet my mom's needs.
Date of experience: December 12, 2018
It was great to have Paul to help navigate things, and provide some experienced counsul.
Recognized the brand name from ads
Date of experience: January 22, 2024
Very helpful! I wish I'd found them months earlier.
Because they were very fast to help me find a place for my dad when I was in a pickle!
Date of experience: January 22, 2024
Susan was incredibly helpful and we were able to get our parents situated in about a week!
I needed help navigating the many options and the opacity of pricing in our area.
Date of experience: January 22, 2024
Very helpful. A lot of good contacts, in the area we needed.
We had used them before with my wife's mom.
Date of experience: January 22, 2024
Got a list of local places, ended up moving into one 2 weeks ago. Very pleased with it. 9
Date of experience: January 22, 2024
Mary Ellen was awesome. She made a very stressful and emotional process much easier.
I felt that they would have valuable input to help me make the right choice for Dad.
Date of experience: January 21, 2024
A Place for Mom has helpful advice and links to resources.
Date of experience: January 20, 2024
PLACE FOR MOM SOUNDS SO IMPERSONAL
HOW ABOUT "MOM'S NEW HOME"
OR MOM'S SECOND HOME.
WOULDN'T MOM FEEL BETTER THAT WAY, SO SHE COULD STILL THINK ABOUT LEAVING HER (OLD) HOME?
Date of experience: June 19, 2018
I an a business that has listed my company with A Place For Mom. Some of you have hit the head on the nail with your comments. For Example:
1. No one from Aplaceformom has ever come to view my facility. They have no Idea about my place other than what I have on my website.
2. If you get information from another source such as, the Department of Aging, Office of Health Care Quality, the representatives does not get commission for you and although you are listed on their site, they may have sent you leads, they will tell you lies about the business in an effort to steer you away from them. Especially Ms. Dorfman. She has done this to me and another owner. She told a prospect that I was poorly raked and when I called her on int and asked her where, as I was a very new business, she stated she did not see my business on a bad site and attempted to skipped the subject. I asked her why she would attempt to harm my business in that way and she attempted to divert me by stating "she would love to see my facility." I reported her only to find out at a networking meeting, she did the same thing to another facility and is still there. So on some level, the executive must accept this type of behavior.
3. They do not take the information from the customer and try to line it up with the business. Thus, it makes you and the client waste time if they are looking for a place that is in a 1800 to 2500 range and you are at 3000 - 5000 range. It puts you in a bad position especially when you want to help everyone.
4. They have the opportunity to be a blessing to others, I contacted a potential client sent to me and he was not looking for a facility, he was looking for someone to live-in with his dad. He was so sick of the calls and all I could do was apologize.
I have worked with some awesome representatives and thus the reason I have not asked that my facility be removed. But you must be aware as APlaceForMom is not giving you the full picture. I hope this review helps someone.
Date of experience: March 29, 2015
Hi Keith, I'm sorry to hear this! I sent you a private message to see if you can share more information with us. Please email us at Content@aplaceformom.com with the location and name of your facility.
The group is always checking in on how my mom's doing. Very good suggestions for places to stay.
Advertisements and previously use for my mother-in -law
Date of experience: January 19, 2024
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
Thank you Robert!