• Bookmark

    A Place for Mom

A Place for Mom

Write a Review

Overview

A Place for Mom has a rating of 4.4 stars from 1,512 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.6%
Positive
937
Neutral
10
Negative
23
View ratings trends
39
See all photos
How would you rate A Place for Mom?
Top Positive Review

“Perfect resources.”

Doug G.
12/28/24

Highly knowledgeable of this industry. Within 30 minutes after contacting APFM, I had 5 confirmed appointments, complete with contact names, addresses, phone numbers and a description of services available. Highly, highly recommended!

Date of experience: 12/18/24
See positive reviews
Top Critical Review

“Poor food maintenance and moral”

Davina L.
12/23/24

Elison of Lake Worth. FL is getting bad, The food is mediocre at best, maintenance is poor.and Sagora Corp.,the owners,does not seem to want to invest a penny to remedy the situation. Moral is at an all time low with staff and residents. I would think twice about placing a loved one here.

Date of experience: 12/13/24
See critical reviews

Reviews (1,512)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (36) price range (17)
Thumbnail of user sarad13
New York
9 reviews
153 helpful votes
  • Send Message
April 8th, 2013

I was checking out this site. I was hopeful that it could be helpful. After reading reviews online, I am not planning to use this company.

Date of experience: April 8, 2013

Thumbnail of user tamaran137
Michigan
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

A Place for Mom assisted me in finding a wonderful place for my dad. A++++

Reason I chose this business:

My mother was in the hospital, and I needed assistance finding care for my father that has dementia.

Date of experience: January 29, 2024

Thumbnail of user robertf607
Texas
1 review
0 helpful votes
  • Send Message
July 10th, 2019

New Blossom is a fantastic place for my Mother! Five star review from me and my family. I recommend A Place For Mom to anyone looking.

Date of experience: July 9, 2019

Thumbnail of user courtneyp74
APFM C. – A Place for Mom Rep

Thank you Robert!

Thumbnail of user sherylb338
Ohio
1 review
0 helpful votes
  • Send Message
January 27th, 2024
Verified purchase

Exceptional! I can't say enough about Michelle Davey! Exceptional!

Reason I chose this business:

Needed the perfect place for my Mom and we found it in 1 day!

Date of experience: January 27, 2024

Thumbnail of user valeries1062
Connecticut
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Super helpful, kind, patient and knowledgeable people to talk to.

Reason I chose this business:

I knew someone could guide me to the right choice for my mom.

Date of experience: January 22, 2024

Thumbnail of user caroleep6
Virginia
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

One phone call. One nice person who provided perfect answer.

Reason I chose this business:

Was referred

Date of experience: January 22, 2024

Thumbnail of user judde1
Florida
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

Very helpful contact was great.
Thanks for your help and guidance!

Reason I chose this business:

Brookdale WPB

Date of experience: February 1, 2024

Thumbnail of user dar45863
Oregon
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

The experience has been stellar. Cannot complain regarding the service.

Reason I chose this business:

A go to place which met my 'needs.'

Date of experience: January 19, 2024

Thumbnail of user clients4
Florida
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Very informative staff. Very helpful and useful information

Reason I chose this business:

Per advertisement follow up

Date of experience: January 24, 2024

Thumbnail of user markg3727
New York
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Tamara was extremely helpful and provided outstanding service and guidance

Reason I chose this business:

Your advertising

Date of experience: January 18, 2024

Thumbnail of user customercarea
Customer Care A. – A Place for Mom Rep

Thank you for the opportunity to help you find the right senior care for your loved one.

Thumbnail of user kathleenf1413
California
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

Too many wrong contacts. Nobody followed through. Calls from a total other state. Ludlow Mass.

Reason I chose this business:

Needed help.

* A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 27, 2024

Thumbnail of user marshad80
Florida
1 review
6 helpful votes
  • Send Message
May 12th, 2019

I thought they were going to be helpful at first until they found out I was not a rich senior then they couldn't care less
Very disappointing

Date of experience: May 12, 2019

Thumbnail of user courtneyp74
APFM C. – A Place for Mom Rep

Thank you for your feedback. Unfortunately, Americans are in a crisis when it comes to senior care. Senior living is expensive and it’s usually one of the most difficult decisions a family has to make. To help educate families on the costs associated with care, we created the Senior Care Price Index (http://www.aplaceformom.com/senior-living-price-index), which is a great resource to learn more about the costs associated with senior living. Federal law prevents us from referring families directly to senior housing communities if the family desires to use public funds like Medicaid for housing costs. We have compiled tools to assist families with conducting their own independent search for their public funding needs and there are government resources available to help with the search for options. A few are listed here: Administration on Aging (www.aoa.gov), Eldercare.gov (www.eldercare.gov), U.S. Department of Housing and Urban Development (www.hud.gov/), The National Council on Aging (www.ncoa.org), Department of Veterans Affairs (www.va.gov) and Disability.gov (www.disabilityinfo.gov).

Thumbnail of user sherrir229
Massachusetts
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

They listened to what we need/wanted and found it!

Reason I chose this business:

I was so overwhelmed by web sites, reviews, articles. Lists of what to look for and what to stay away from etc. Pricing tiers, terms, locations and abbreviations! So I called, they put me in touch with someone in my area that listened and gave me several options to look at close to home. After I went through her information a day later she called me again to check if I had any questions. I really didn't, so she asked which ones we liked and scheduled the tours before we got off the phone. I took it from there!

Date of experience: January 24, 2024

Thumbnail of user danielm4858
Maryland
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Our experience was nothing but satisfaction in our search for a facility for our mom!

Reason I chose this business:

A place for Mom is well known, once we took the steps to use their service it was all we expected and we were not sure exactly what to do with our mom, but A place for Mom fulfilled the task at hand!

Date of experience: January 18, 2024

Thumbnail of user lisah685
Pennsylvania
1 review
1 helpful vote
  • Send Message
December 12th, 2018

In a very stressful time APFM was very helpful and supportive. They very quickly found several options to meet my mom's needs.

Date of experience: December 12, 2018

Thumbnail of user cathym1632
Michigan
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

It was great to have Paul to help navigate things, and provide some experienced counsul.

Reason I chose this business:

Recognized the brand name from ads

Date of experience: January 22, 2024

Thumbnail of user markw4083
New York
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Very helpful! I wish I'd found them months earlier.

Reason I chose this business:

Because they were very fast to help me find a place for my dad when I was in a pickle!

Date of experience: January 22, 2024

Thumbnail of user alexe725
Georgia
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Susan was incredibly helpful and we were able to get our parents situated in about a week!

Reason I chose this business:

I needed help navigating the many options and the opacity of pricing in our area.

Date of experience: January 22, 2024

Thumbnail of user briana562
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Very helpful. A lot of good contacts, in the area we needed.

Reason I chose this business:

We had used them before with my wife's mom.

Date of experience: January 22, 2024

Thumbnail of user joec2449
Michigan
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Got a list of local places, ended up moving into one 2 weeks ago. Very pleased with it. 9

Date of experience: January 22, 2024

Thumbnail of user chrisw2869
Florida
1 review
0 helpful votes
  • Send Message
January 21st, 2024
Verified purchase

Mary Ellen was awesome. She made a very stressful and emotional process much easier.

Reason I chose this business:

I felt that they would have valuable input to help me make the right choice for Dad.

Date of experience: January 21, 2024

Thumbnail of user donnat2236
New York
1 review
0 helpful votes
  • Send Message
January 20th, 2024
Verified purchase

A Place for Mom has helpful advice and links to resources.

Date of experience: January 20, 2024

Thumbnail of user spencerc27
Georgia
1 review
2 helpful votes
  • Send Message
June 19th, 2018

PLACE FOR MOM SOUNDS SO IMPERSONAL
HOW ABOUT "MOM'S NEW HOME"
OR MOM'S SECOND HOME.
WOULDN'T MOM FEEL BETTER THAT WAY, SO SHE COULD STILL THINK ABOUT LEAVING HER (OLD) HOME?

Date of experience: June 19, 2018

Thumbnail of user keithg18
Tennessee
2 reviews
32 helpful votes
  • Send Message
March 29th, 2015

I an a business that has listed my company with A Place For Mom. Some of you have hit the head on the nail with your comments. For Example:
1. No one from Aplaceformom has ever come to view my facility. They have no Idea about my place other than what I have on my website.
2. If you get information from another source such as, the Department of Aging, Office of Health Care Quality, the representatives does not get commission for you and although you are listed on their site, they may have sent you leads, they will tell you lies about the business in an effort to steer you away from them. Especially Ms. Dorfman. She has done this to me and another owner. She told a prospect that I was poorly raked and when I called her on int and asked her where, as I was a very new business, she stated she did not see my business on a bad site and attempted to skipped the subject. I asked her why she would attempt to harm my business in that way and she attempted to divert me by stating "she would love to see my facility." I reported her only to find out at a networking meeting, she did the same thing to another facility and is still there. So on some level, the executive must accept this type of behavior.
3. They do not take the information from the customer and try to line it up with the business. Thus, it makes you and the client waste time if they are looking for a place that is in a 1800 to 2500 range and you are at 3000 - 5000 range. It puts you in a bad position especially when you want to help everyone.
4. They have the opportunity to be a blessing to others, I contacted a potential client sent to me and he was not looking for a facility, he was looking for someone to live-in with his dad. He was so sick of the calls and all I could do was apologize.

I have worked with some awesome representatives and thus the reason I have not asked that my facility be removed. But you must be aware as APlaceForMom is not giving you the full picture. I hope this review helps someone.

Service
Value
Quality

Date of experience: March 29, 2015

Thumbnail of user chelsiah
APlaceForMom C. – A Place for Mom Rep

Hi Keith, I'm sorry to hear this! I sent you a private message to see if you can share more information with us. Please email us at Content@aplaceformom.com with the location and name of your facility.

Thumbnail of user johna5537
New Jersey
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

The group is always checking in on how my mom's doing. Very good suggestions for places to stay.

Reason I chose this business:

Advertisements and previously use for my mother-in -law

Date of experience: January 19, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.

Company Representative

Thumbnail of user customercarea
Customer Care A.
Typically does not respond to reviews
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.

How do I know I can trust these reviews about A Place for Mom?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about A Place for Mom?