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A Place for Mom has a rating of 4.4 stars from 1,512 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Highly knowledgeable of this industry. Within 30 minutes after contacting APFM, I had 5 confirmed appointments, complete with contact names, addresses, phone numbers and a description of services available. Highly, highly recommended!
Elison of Lake Worth. FL is getting bad, The food is mediocre at best, maintenance is poor.and Sagora Corp.,the owners,does not seem to want to invest a penny to remedy the situation. Moral is at an all time low with staff and residents. I would think twice about placing a loved one here.
Awesome staff/ beautiful setting/ nice accommodations/ great rates
Very helpful staff/ no pressure to pick a facility
Date of experience: January 19, 2024
Called right away and was always very helpful. Emailed me information with places to call.
Stayed on top of things and always called when they aid they would
Date of experience: January 18, 2024
Great service and good follow up. Thanks for your care.
Recommended by behavioral hospital.
Date of experience: January 19, 2024
A huge help in finding the right place that fit our needs!
Recommended by a a family friend who is a retired nurse.
Date of experience: January 18, 2024
Wonderful experience. Navigator was so helpful, kind and understanding
I needed a place to start the journey and didn't know where else to turn.
Date of experience: January 18, 2024
Very helpful narrowing down facilities/communities that fit criteria for your loved one.
Date of experience: January 18, 2024
Great job to all of Avalon. You and your team have done an outstanding job and it is appreciated by all.
Date of experience: December 12, 2017
From beginning to end and all staffing levels great customer service.
Just plain luck.
Date of experience: January 18, 2024
It is very helpful when you can speak with someone who cares and has tons of resources.
Needed help and guidance for my mother who fell for the second time.
Date of experience: January 18, 2024
This was a great way to find wonderful assisted living for my aunt near me.
We had previous experience with A Place for Mom when looking for facilities for my parents. It was good. So we used them again to assist with finding a place for my aunt.
Date of experience: January 18, 2024
Setting appointments and giving us maps made this way easier best help ever thankyou
Referred from a friend who used them
Date of experience: January 18, 2024
Were very polite knowledgeable and prompt/professional
Date of experience: January 18, 2024
They helped arrange all assisted living facilities that were requested.
I heard wonderful news about it.
Date of experience: January 18, 2024
I moved in 2 weeks ago and just love this place. Great staff, amazing meals, 24/7 caregivers
Referral from a social worker at the VA hospital
Date of experience: January 18, 2024
This is not a helpful service. Just want to make a commission! You will get a better deal if you contact a home personally.
Date of experience: November 16, 2020
The lady that was helping me on the phone was very rude and did not help at all they are also very very expensive
Date of experience: January 30, 2020
Kali was very helpful and professional in her communication. I was able to review many facilities and was able to find the right fit for us.
Date of experience: August 6, 2019
Thank you for sharing! We will pass this along to Kali!
A Place for Mom allowed me and my husband to find a nice and affordable place to live independently but closer to our children
Date of experience: August 6, 2019
Thank you!
Mediocre placement service, poor mechanisms for feedback after placement, and clear clear first priority for sales and commissions.
Date of experience: February 18, 2018
There are numerous assisted living facilities to choose from and this service really narrowed down my search.
Date of experience: August 7, 2019
Thank you!
Caring and knowledgeable advisors. The way should be. Best organization around to help with Senior Placement. Thanks again
Date of experience: August 6, 2019
Thank you!
Specialist is fantastic, helpful suggestions, reached out to the facility, assisted in improvements!
Date of experience: February 1, 2019
Thank you!
I called this organization several times and they have not responded to my numerous requests. You are better off doing the research on your own.
Date of experience: November 16, 2017
They only help if there are funds for the to get a cut of. Swindlers. Don't use them. Do your own research.
Date of experience: April 27, 2022
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
We are so sorry to hear about your experience. Please email us at feedback@aplaceformom.com as we would like to hear more.