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    A Place for Mom

A Place for Mom

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Overview

A Place for Mom has a rating of 4.4 stars from 1,513 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.

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Positive reviews (last 12 months): 96.6%
Positive
938
Neutral
10
Negative
23
View ratings trends
39
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How would you rate A Place for Mom?
Top Positive Review

“Perfect resources.”

Doug G.
12/28/24

Highly knowledgeable of this industry. Within 30 minutes after contacting APFM, I had 5 confirmed appointments, complete with contact names, addresses, phone numbers and a description of services available. Highly, highly recommended!

Date of experience: 12/18/24
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Top Critical Review

“Poor food maintenance and moral”

Davina L.
12/23/24

Elison of Lake Worth. FL is getting bad, The food is mediocre at best, maintenance is poor.and Sagora Corp.,the owners,does not seem to want to invest a penny to remedy the situation. Moral is at an all time low with staff and residents. I would think twice about placing a loved one here.

Date of experience: 12/13/24
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Reviews (1,513)

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Reviews that mention popular keywords

phone number (36) price range (17)
Thumbnail of user ronaldb61
Illinois
1 review
233 helpful votes
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January 3rd, 2016

They called me 9 times in 28 hours, after leaving a voice mail on the first call. I do not do business with people like this.

Date of experience: January 3, 2016

Thumbnail of user chelsiah
APlaceForMom C. – A Place for Mom Rep

Hi Ronald, I'm sorry to hear this. This is not a common case and we would like to look into it further. Can you please email us your name, email and phone number so we can look you up in our system? You can reach us at: Content@aplaceformom.com

Thumbnail of user victorh144
North Carolina
1 review
2 helpful votes
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March 8th, 2020

Good business practices. They follow up to check for progress if they haven't heard from you. My Mom is very happy with her new home!

Date of experience: March 6, 2020

Thumbnail of user stephenh332
California
1 review
1 helpful vote
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November 30th, 2018

Our advisor was very helpful. When you first start thinking about placing someone in a home it is very important to have professional guidance.

Date of experience: November 29, 2018

Thumbnail of user fredd82
Virginia
1 review
1 helpful vote
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December 1st, 2018

A Place for Mom provided reassurance, comfort, and guidance into the complex world of long term care. I wish I had known sooner.

Date of experience: November 30, 2018

Thumbnail of user gaylef27
Michigan
1 review
9 helpful votes
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November 14th, 2018

All my " advisor" did was call me nonstop. I found my own place for my dad. You don't need them, they are strictly a middle man trying to make money.

Date of experience: November 14, 2018

Thumbnail of user rhondav27
Florida
1 review
0 helpful votes
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October 12th, 2019

The information that I received helped my Mother and myself to make an educated and informed choice for her future residence.

Date of experience: October 10, 2019

Thumbnail of user courtneyp74
APFM C. – A Place for Mom Rep

Thank you for the feedback and we are so happy we could help you out!

Thumbnail of user jocelynd17
Canada
1 review
1 helpful vote
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January 31st, 2019

Almost immediately got a call and some recommendations for a place that seemed to meet our criteria. It was perfect!

Date of experience: January 30, 2019

Thumbnail of user courtneyp74
APFM C. – A Place for Mom Rep

Thank you!

Thumbnail of user tods22
Virginia
1 review
1 helpful vote
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March 6th, 2019

I was able to view different home help for my with top notch services and looking ahead for living facilites.

Date of experience: March 5, 2019

Thumbnail of user courtneyp74
APFM C. – A Place for Mom Rep

We are happy to hear this!

Thumbnail of user johnp551
Arizona
1 review
44 helpful votes
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May 26th, 2017

As a Group Home/Assisted Living Home owner I can tell you from personal experience that "A Place For Mom" is all about the money they charge the Assisted Living Homes. They Do No visit any facility, Do Not bother to check out anything! All they do is take the information of the family and pass it on to an Assisted Living Home that will pay their Ridiculous fee of 120% of the 1st month charges. They are not going to provide any person the best places or closest, only the ones that pay their VERY HIGH Fees! I have personally never seen anyone every visit or show up from "A Place For Mom". There agents take internet leads and send them out with the hope of earning a substantial bonus fee at the expense of the Assisted Living Home. A small Group Home/Assisted Living Place has to pay their exorbitant fee for doing nothing! We are the ones that contact the family and try and get them to tour our home, etc. Unfortunately, should the new resident pass away before a couple of months or leave, WE GET SCREWED! It does not matter if is a week, "A Place for Mom" screws the Assisted Living Place! People have no idea what "A FOR PROFIT ONLY" crappy organization they are supporting at the expense of the people that may take care of their love ones!

Date of experience: May 26, 2017

Thumbnail of user vernonr80
Michigan
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

A Place for Mom is the most helpful organization I have ever dealt with for this type of situation.

Reason I chose this business:

Used this service before

Date of experience: April 1, 2024

Thumbnail of user charlesj1436
Michigan
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

It was a good experience, knowledgeable people doing they're jobs.

Reason I chose this business:

It was a choice we were comfortable with.

Date of experience: April 19, 2024

Thumbnail of user brucen73
Kentucky
1 review
13 helpful votes
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March 9th, 2020

Do not contact these people unless you want to be called 7 times a week. AFTER YOUR PARENT DIES.! I HAVE COMPLAINED 4 TIMES. TO NO AVAIL.
Just a money mill. Stay away

Date of experience: March 9, 2020

Thumbnail of user marlenes438
Georgia
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Seeing so many challenges, I feel I can be helpful in this community

Reason I chose this business:

Because it is a pathway

Date of experience: April 12, 2024

Thumbnail of user corinnee34
California
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

It's nice to have a knowledgeable person help you through a difficult time. It wasn't, as stressful

Reason I chose this business:

They were the first to call me

Date of experience: March 30, 2024

Thumbnail of user dianad67
Ohio
1 review
44 helpful votes
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June 9th, 2017

Like several who have reviewed A Place For Mom, I too, came to the conclusion that it's all about the money. I called to try to get an idea of what was available in the area where my mom lives so that when the time came I would know how to help my dad Place her. I was very clear that we were not ready. "Oh, we're here for you" the personal assistant said. And then months of relentless emails and calls followed, not just from A Place For Mom, but also from facilities that were on the list. Except for the facility my dad, on his own found by doing lots of leg work. Yet somehow, though I never made the commitment, A Place For Mom was able to charge the facility my dad, who never talked to them, a rediculous amount of money. I think that happened because they called me one day and asked my mom's status. Because this facility was on the list they gave me, and because my mom was there, no matter that I hadn't made the decision to place her there, they were able to get $4800 from that facility. I will be seeking legal action. I can't even figure out how they get the money when I never made the decision to place mom. My dad made the decision, not because I told him about the place but because he went out and pounded the pavement on his own. DO NOT CALL. A PLACE FOR MOM unless you want months of badgering from ypthem and the facilities they give your name to.

Date of experience: June 9, 2017

Thumbnail of user sevea1
Oregon
1 review
26 helpful votes
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April 3rd, 2018

I did my own research and found a place after a PFM failed. The facility still was charged when we moved dad there. Such a scam.

Date of experience: April 3, 2018

Thumbnail of user patriciab4803
Texas
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Dolores provided not just information but encouragement and empathy.

Reason I chose this business:

I didn't know where to start and had seen ads on TV.

Date of experience: April 15, 2024

Thumbnail of user waynec201
Kansas
1 review
0 helpful votes
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November 5th, 2019

Continuous contact while trying to find a place for my sister and brother-in-law was so helpful and comforting

Date of experience: November 3, 2019

Thumbnail of user courtneyp74
APFM C. – A Place for Mom Rep

Thank you so much for sharing your positive experience with A Place For Mom! We are happy to hear our services were helpful and comforting throughout your search.

Thumbnail of user stevens185
New Jersey
1 review
7 helpful votes
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December 21st, 2016

My mom loves non Kosher food. How can a place for mom welcome all if they are strictly Kosher. No dairy, shellfish, pork etc.

Date of experience: December 21, 2016

Thumbnail of user helenc1453
Arizona
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

They give the best places I think to look for a place

Reason I chose this business:

My mail lady told me call them

Date of experience: April 4, 2024

Thumbnail of user georgee884
Delaware
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

My advisor was there to guide me through the entire process.

Reason I chose this business:

It seemed to be the most reputable service available.

Date of experience: April 5, 2024

Thumbnail of user gregc1141
North Carolina
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

This is a very good source for finding the right fit for an aging parent.

Date of experience: March 3, 2024

Thumbnail of user anthonyl1881
Washington
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I moved in to a recommended new home in short order.

Reason I chose this business:

Superior service.

Date of experience: March 29, 2024

Thumbnail of user theresec106
Texas
1 review
0 helpful votes
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January 20th, 2024
Verified purchase

Have used this service to find care for myself three times. Always great to work with.

Reason I chose this business:

Unique as far as I know in what they do so well.

Date of experience: January 20, 2024

Thumbnail of user shirleym178
Canada
1 review
6 helpful votes
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July 31st, 2018

This ad should be retired a long time ago! Every time I hear it, I switch channels!
What about "A Place for Dad".

Date of experience: July 31, 2018

Thumbnail of user chelsiah
APlaceForMom C. – A Place for Mom Rep

Thank you for your feedback. Our goal is to help families in need of senior care. We help dads, brothers and uncles too! We try to help anyone that needs assistance finding senior care options. Our site A Place for Dad has many articles about men and aging. http://www.aplacefordad.com/

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From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.

Company Representative

Thumbnail of user customercarea
Customer Care A.
Typically does not respond to reviews
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.

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