• Appy Pie

2021 CUSTOMER CHOICE AWARD

Appy Pie

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Overview

Appy Pie has a rating of 4.0 stars from 977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Appy Pie most frequently mention customer service, support team, and play store. Appy Pie ranks 1st among Mobile App Development sites.

  • Service
    104
  • Value
    95
  • Shipping
    40
  • Returns
    39
  • Quality
    95

Instant Feedback

53 reviews

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How would you rate Appy Pie?
Top Positive Review

“Created Professional Mobile App With Great Pro Support”

Soli K.
5/14/17

I have in mobile business for quite some years, I have worked with many platforms. Appy Pie is for the most easy and professional place on the web to create mobile Apps. Games app, websites apps, even dating apps. There support is Super fast, 24 hours chat. They even gave me discount code just before I purchase subscription. Like to thanks to Nick and Sam for the amazing support. Thank you :)

Top Critical Review

“I was a bit skeptical about this platform and the website in general.”

Jan C.
11/9/22

I was a bit skeptical about this platform and the website in general. But, after testing it on my own skin, I was pleasantly surprised when I discovered that this platform s easy to use, and the interface is pretty straightforward, even for amateurs like me.

Reviews (977)

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Reviews that mention popular keywords

appy pie (262) customer service (147) support team (79) customer support (55) app builder (55)
Thumbnail of user stephanp7
New York
1 review
12 helpful votes
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December 23rd, 2017

I reviewed Appy Pie (at their request) after purchasing a reseller account. At that point the customer service was great and the actual product seemed to be exactly what I was after.

When I began using the platform, I learned very quickly that what they claim to offer is not what you get. The features/plugins break regularly and many of them do not actually work. The app template designs are fixed and far from graceful from a design and functionality perspective.

When I called in for support for these issues, I was met with a completely different customer service experience. The reps were not helpful, they were argumentative and when I attempted to cancel the service asked for a refund for the $1200 I had paid, they refused.

I then spent more than two months trying to get help building the three apps that I had bought the service for, with no success. Meanwhile the clients that I was building the apps for were bangin on my door as the project was well over deadline.

To make an incredibly long story short, I threw in the towel and played cleanup to salvage the client relationship. Out $1200 and months of my time, I felt I should update my this review site with my experience.

Thumbnail of user valerieb67
Virginia
1 review
0 helpful votes
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July 31st, 2017

On a late Saturday, Vik from Appy Pie helped me with some of my app frustrations quickly and effectively. He also went above and beyond by providing suggestions and links to additional future help.

Vik is an awesome customer service rep to chat with.

Thumbnail of user brandm1
Texas
1 review
0 helpful votes
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May 17th, 2017

The need of an app is a must for our type of business and for communication throughout or members... The company that came over and over again as a best choice for our new app was Appy Pie... like all software you have a learning curve but when you have an outstanding service agent support like "TONY" it makes it so much easier to achieve your goals faster! Thank you Appy Pie and Tony for being there every time I call. If you want to profit and get your message out there via app I fully recommended! Best of Luck and much success. Sincerely OCS.

Tip for consumers:
If you look to communicate with app and or profit from it! this is it. look no where else. It will meet all your goals!

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Quality
Thumbnail of user juanc78
California
1 review
0 helpful votes
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December 16th, 2016

This is a great site that allows you to build you own app, no need of experience, easy 3 steps, once one are done, their live support team will guide you through the last stages in order for you to go live with the app at the app stores. I just want to add that Sara was such an amazing help, always answering my questions, and guiding me through the process, I would totally recommend this site to create your next app.

Thumbnail of user jackc143
Canada
1 review
0 helpful votes
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June 18th, 2017

Was having a tough time changing the app icon. Tried talking to a couple customer service reps, all were pretty rude and unhelpful. Then I came across Mohammed, he was unreal. So helpful professional and great to deal with. Totally made the experience.

Thumbnail of user asadr
GB
1 review
0 helpful votes
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June 15th, 2015

The new update to Appy Pie has brough some powerful features that ironed out some of its initial limitations. A novice like me was able to put together a pro looking app in a few hours. Highly recommended.

Thumbnail of user miguelc40
GB
1 review
0 helpful votes
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April 18th, 2017

I was a little reluctant to try this service as I've tried others in the past, however, I have been blown away with the features, how quickly we were able to build something usable, and most importantly the support has been fast and incredible.

With so many services to chose from, I recommend these guys. If you have any problems, support is just a few seconds away and they always answer.

Thumbnail of user myronl11
Colorado
1 review
0 helpful votes
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May 26th, 2017

I am new to the mobile App development world, however, I knew having one for our handyman business would be of great value. After researching several online "build your own" app developers, I chose Appy Pie. Their price structure is very competitive. The ease of use in building the app is extremely helpful... Especially for a novice. I think it is also important to mention, their online support is outstanding! I had a number of questions throughout the process and Appy Pie rep Nick was their to answer all of my questions and walk me through. All-in-all, I would recommend this company for anyone looking to build their own app.

Thumbnail of user calk8
Florida
1 review
0 helpful votes
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April 25th, 2017

Appy Pie is a great tool for individuals who don't have a software development background. I needed some clarification on a minor issue and Vik did an excellent job helping me resolve the issue as fast as possible. This is the right way to do business!

Thumbnail of user sandyw64
Canada
1 review
0 helpful votes
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May 5th, 2017

I found Appy Pie to be very easy to work with and fun to create an app customized to our business. I did find it a little challenging creating my Google developer and Apple accounts but support provided tutorials which helped me out along the way. Online support was very responsive to questions.

Thumbnail of user paula1040
New York
1 review
0 helpful votes
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April 17th, 2017

Appy pie is easy and fun to use... Im not a tech person and already have a published app. Their customer support is top of the line. I would recommend them with no hesitation. They have guided me from start to finish and dont think would get this support anywhere else! Five star

Thumbnail of user mubashirt
AE
1 review
0 helpful votes
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May 15th, 2018

Well i'm so freaking happy that appy pie team gave me peace of mind, as i have basic skills and these experts help me to fulfil my big dream! And the coolest part is i gave them my apple id without any hesitation as i trust them! So you can definitely proceed with appy pie!
As testing purpose i have subscribed one month plan, now i am going to upgrade lifetime plan! Well deserved!

Thanks a lot team god bless you all! :)

Thumbnail of user larryr72
North Carolina
1 review
0 helpful votes
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August 5th, 2017

Vik was my software engineer, through patience, hard work and grit he was able to get through all the challenges presented. He did not give up and prevailed in one day what others have tried to complete in almost 2 weeks. I owe my business app success to ViK and his team of great folks at Appy Pie. Thank you all and God Bless-

Thumbnail of user rubym45
North Carolina
3 reviews
0 helpful votes
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July 7th, 2017

I have never created an app, after viewing other sites I found app pie the best and most efficient. I am enjoying it, more important the support team are just the best, always there at your figure tip, even calls. Thanks so much for the great people they are in their work.

Thumbnail of user philipj25
California
1 review
0 helpful votes
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September 7th, 2016

These guys have blown me away. Excellent service, and good app. I've been able to make a great app with the HTML abilities inside of each page, you have the ability to embed custom pages. Their builder is good and easy, very user friendly. A++++

Thumbnail of user pattyb17
California
1 review
0 helpful votes
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May 1st, 2016

Nick was very professional and courteous while helping me untangle a mess relating to uploading the ipa for my app (which was mostly on my end, not the Appy Pie site). He found the problem area, suggested a solution, and then worked with me on the following day to straighten things out. He also went above and beyond the call of duty by calling me directly to explain the issue. Through it all he was most helpful.

Thumbnail of user meganc179
South Carolina
1 review
0 helpful votes
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December 23rd, 2019

I had two issues with our app that needed to be resolved, and Joel was a great help in the process. He was willing to test on his iPhone and then submit our case to the development team to do more testing. He also investigated our options to improve our customer experience and proposed a solution. I appreciate his thoroughness and communication skills. Thank you, Joel!

Thumbnail of user sherylm25
GB
1 review
0 helpful votes
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April 2nd, 2017

The reason I am trying Appy Pie after already having built one app with another service provider is the functionality. Now that I am getting comfortable with apps I need to do more. The speed at which you can create your own apps, once you've figured out how the site works is amazing. And the 24/7 customer service, as long as you get the right person on chat, is second to none.

Thumbnail of user khitishm
India
1 review
0 helpful votes
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April 22nd, 2017

Its a great experience working with Appy Pie.The support team is working hard to assist the users.
Special thanks to Sara who helped me a lot from beginning to payment procedure.
Looking forward to use the app more often keep this assist system bang on team... You are not going to lose customers.
So Nice team work...

Tip for consumers:
Others who are interested can give it a try.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferc211
Texas
2 reviews
0 helpful votes
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October 5th, 2016

I had an emergency last weekend and could not access my dashboard. After I gave Nick my credentials, I was able to call in and give Nick the instructions and he made a "Page Placement" change for me! It saved my career! Thanks for being available! Always so patient with my requests!
You Rock!

Thumbnail of user franky37
California
1 review
0 helpful votes
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February 27th, 2017

Appy Pie has an intuit user interface. This makes is ridiculously simple and quick to build an app to suit your needs. Appy Pies professional team will handle all the difficulties. They helped me with submitting my app and making it LIVE across all platforms!

They provide you with powerful tool and features. We now accept mobile orders, thanks to appy pie!

We quickly made a return! The app sold itself!

I highly recommend Appy Pie if you want to create a powerful app quick without the headaches.

Thumbnail of user danielf99
Arizona
1 review
0 helpful votes
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April 17th, 2017

Great job Vik helped me out with finding all possibilities to make the app exactly how my business needs it to work. After checking all options the feature I was looking for isn't available "yet", but the support and feedback was awesome and encouraging.

Thumbnail of user brandiel6
Canada
1 review
1 helpful vote
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June 7th, 2018

We've been a customer with Appy Pie since last year and were supported throughout the process of designing and uploading our free app. We are a not-for-profit society so we really had to keep costs down and the techs were great support for us.

Thumbnail of user mattv12
Colorado
1 review
0 helpful votes
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April 29th, 2017

I have been using Appy Pie to create app for my clients with success. The CMS is easy to train up people and once designed is great to keep updated with content and notifications. Their support has been excellent and always able to help out and have taken ideas and implemented them in the build. Both Nick and Peter have helped me on multiple occasions very promptly.

Thumbnail of user deborahr65
Hawaii
1 review
2 helpful votes
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May 7th, 2017

I have tried several mobile app development software platforms and found Appy Pie to be the easiest, most intuitive program out there. Reasonably priced and fantastic 24/7 customer service. Vik with customer service has been most helpful and was so incredibly responsible on a Sunday! I highly recommend this company and happy to have found it.

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App Builder Appy Pie has been rated as the Best Mobile App Maker online. Now Learn how to create an app for free in 3 steps with Appy Pie? ۪s DIY App Maker, Once created you can then Publish your mobile app quickly & easily to Google Play & App Store wit...

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Abs K.

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